Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,642 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban accessories - interior problems

accessories - interior problem

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2004 Chevrolet Suburban Owner Comments

problem #2

Jan 012007


  • Automatic transmission
  • 60,000 miles


The slide assembly under the 2nd seat, does not work, so that passengers cannot easily climb into the back seat.

- Kimberly, ID, USA

problem #1

Nov 022004

Suburban 4WD 8-cyl

  • Automatic transmission
  • 7,283 miles
In my Chevrolet Suburban VIN [xxx] the middle row seat on the passenger side which slides forward to allow access to the third row seat has a poorly designed latch that has come loose on several occasions while the vehicle is braking and doesn't sporadically does not latch. My wife and I have had the vehicle serviced on 11/02/2004, 11/26/2004 and 1/21/2005 and can provide service records if desired. The vehicle was also taken in on 02/25/20005, however the seat latched properly at the dealer and no invoice was issued. Each service we were informed that the latch has been slighlty bent from persons (our children in this case) accessing the third row seat. We have been told that a pin bends and that the only fix is to periodically bend the pin back. This we find to be unacceptable as one is never sure when the pin is bent "enough" to allow the seat to come unlatched and thus roll forward when the car brakes. The seat rolled forward on several occasions while occupied by both children and my wifes grandmother. As one cannot depend on the seat to stay latched we no longer feel the seat is safe to use (uncontolled roll forward during an accident could be very hazardous) and no longer allow anyone to sit in that location. We have been told by the ken dixon chevrolt (dealer that has serviced the vehicle) that "latch design is the problem, latch bends if contact is made with it" (quote from srevice history in dealers computer). We are currently persuing the Maryland lemon law, however would prefer to have the situation fixed. We are getting the run around from GM and were infomed by GM that this particular seat design has been discontinued. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Issue, MD, USA

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