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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
118,495 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban brakes problems

brakes problem

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2004 Chevrolet Suburban Owner Comments (Page 1 of 4)

problem #61

Mar 012020

Suburban

  • miles

A D V E R T I S E M E N T S

Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns

- Ore City, TX, USA

problem #60

Jul 222020

Suburban

  • 270,000 miles
The hydro booster is defective. The car triggers my breaks and makes noises make steering braking difficult. It happens everyfay throught the day while im driving

- Fort Worth, TX, USA

problem #59

Jan 012018

Suburban

  • 150,000 miles
ABS breaks kicking in at low speed and not stopping almost wrecked several times

- Morgantown, WV, USA

problem #58

Oct 012018

Suburban

  • 192,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chevrolet Suburban. The contact stated that the vehicle was experiencing the same failure as listed in NHTSA campaign number: 04V045000 (service brakes, hydraulic). There were no warning indicators illuminated. An independent mechanic diagnosed that the brake booster system needed to be repaired. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 192,000.

- Irving, TX, USA

problem #57

Jul 312018

Suburban

  • 152,000 miles
Rusted breake lines, parked in driveway could not use brakes after starting the car

- Rochester, MN, USA

problem #56

Oct 152017

Suburban

  • 135,000 miles
The brake fluid lines rusted at the area under the driver side wheel, causing the fluid to leak unexpectedly, thus rendering no brakes. The leak happened on my vehicle and another in this same area. The mechanic said there could be is a problem in the manufacturing of the lines due to the construction and because its too close to the wheel salt and road conditions causes this area to rust more easily. He's had a number of Chevy sub. With this same problem in for repair/replacement.

- Laplata, MD, USA

problem #55

Apr 252017

Suburban

  • 135,000 miles

A D V E R T I S E M E N T S

Brake modulating system spontaneously caught on fire while parked in my driveway. Once the fire was put out, the car would no longer start.

- Suffolk, VA, USA

problem #54

Nov 162016

Suburban

  • 149,587 miles
While avoiding another vehicle I applied my brakes suddenly. The bake like connecting the ABS unit and the rear brakes failed due to corrosion/rust that was not observable due to the line being ran between the vehicles frame and body and gas tank. Although this location might have made for easy manufacturing it has led to the line being in a location that cannot be visually inspected to prevent dangerous conditions from building up from lack of awareness..

- Silver Spring, MD, USA

problem #53

Oct 062016

Suburban

  • 93,267 miles
Total brake failure (vehicle has 95,387) miles) at 40 mph in motion. Stabil-trac light indicated at the time of failure, service brake indicator on display information console.. deployed 4WD low, dropped to lower gear and hit emergency brake to stop the vehicle on shoulder of road. Got out of vehicle saw brake fluid all over the skids and frame. Cause: Towed to local shop indicated that brake lines on driver side and lines going to front wheel were completely rusty and "like paper". this was unsettling I don't live near saltwater but drive the vehicle a lot in winter. Had I been in a densely populated area, there certainly would have been loss of life. This vehicle weighs over 6000 lbs and no brakes is like to trying to stop a train. Please investigate similar failures as this failure in similar vehicles/any vehicle could cause loss of life.

- Upper Marlboro, MD, USA

problem #52

Sep 172016

Suburban 4WD 8-cyl

  • 125,000 miles
Steel brake lines: Directly under drivers feet beneath vehicle is cluster of four brake lines held in place by a plastic bracket.these brake lines are hidden by a large corrugated black wiring harness. All four lines are extremely corroded at bracket and at least one of them failed completely and instantaneously. Unlike GM reports that it's a dual brake system and vehicle will retain braking capabilities in our case this is false. Word needs to go out about these vehicles but preferably a recall. My 15 year old newly issued permit holder was at the wheel and we were one left turn from descending a 200 foot tall 6% grade hill with a busy intersection and stop light at the bottom. Also living in Minnesota knowing classic car owners with original steel brake lines with no issues I'm led to believe design is a contributing factor in these brake failure issues. Thank you for your time.

- Cottage Grove, MN, USA

problem #51

Aug 302016

Suburban

  • 133,282 miles

A D V E R T I S E M E N T S

2004 Chevy Suburban - sudden & complete loss of brake pressure at highway speed. Vehicle brakes were inspected in July through the va state inspection program - no issues found - today on 8/30/16 while exiting a freeway ramp at 60mph traffic came to sudden stop. When the service brake was applied in what would be considered a stab/emergency braking maneuver there was a complete and sudden loss of brake pressure - pedal went to floor without warning, brake would not pump up adequate enough to slow vehicle. I had to use a combination of parking brake application and utilizing the soft shoulder and ditch to stop the vehicle. The brake warning indicator (red) and service indicator did not illuminate until after the third or fourth application of the brake pedal. Suburban was towed. Causative factors = ruptured brake line.

- Henrico, VA, USA

problem #50

Aug 202016

Suburban

  • 175,000 miles
Brake line (hard line) catastrophic failure. Unable to stop on coming to highway intersection using hydraulic brakes. Had to resort to applying parking brake to stop vehicle. On inspection main brake hydraulic line ruptured- fluid spewed on roadway and approximately 1/2 of fluid from master cylinder. Limited residual pressure from secondary was unable to stop vehicle without mechanical assist from parking brake.

- Lemont, IL, USA

problem #49

Jul 102016

Suburban

  • 103,500 miles
Brake lines between the area of the brake fluid reservoir and ABS modulator heavily corroded. One or more lines failed on 7/10/2016 requiring vehicle tow. Vehicle was operational aside from the failure of braking system. When depressed, vehicle brake peddle had little resistance and traveled completely to floor panel under normal pressure from foot. The incident/failure occurred during normal travel and during an attempted stop at red light. Brake system failure prevented a safe stop and the vehicle continued through the intersection running a red light. Fortunately, the intersection was clear and no accident occurred. The vehicle was parked immediately afterwards and a tow vehicle called. The vehicle is currently parked until repairs can be applied. Towing expense- $125 parts expense- $85 (replacing all affected lines, front braking system.) labor- $100 approx.

- Proctorville, OH, USA

problem #48

Jan 052016

Suburban

  • miles
Driving as normal attempt to stop and pedal went to the floor. No brakes. Coasted to stop luckily not traveling at high speed. Inspection revealed rusted through brake lines. And all fluid gone from master cylinder.

- Oil Springs, KY, USA

problem #47

Nov 132015

Suburban

  • 114,000 miles
The contact owns a 2004 Chevrolet Suburban. While driving 25 mph, the brake pedal was depressed and the brakes seized. The service brakes warning indicator illuminated after the brake failure. The contact stated that the emergency brake was engaged in order to stop the vehicle. The contact also stated that brake fluid was leaking under the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the brake lines failed due to corrosion and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 114,000.

- Crownsville, MD, USA

problem #46

Oct 272015

Suburban

  • 184,236 miles
Brake line failed while towing boat on city street normal braking lost 3/4 braking power, pedal went almost to the floor, just stopped in time before rear ended someone.

- Lake George, NY, USA

problem #45

Oct 042015

Suburban

  • 167,500 miles
Brakes failed under hard stop (highway, in motion). Intermediate steel brake line failed to rear brakes in a mode of rupture due to corrosion. All other steel lines were corroded and contacted GM. 2 other Silverado line vehicles owned also failed this year due to corrosion. GM response was that no recall existed. Replaced all steel brake lines in vehicle with stainless aftermarket lines. After multiple contacts with GM customer service, I was told to save my receipts for repairs. This is an incorrect material specification, latent defect and GM needs to be held accountable. Saved brake lines from this vehicle for any potential use. 3 vehicles that I own with the same repair in 8 months. Inexcusable!

- Latrobe, PA, USA

problem #44

Oct 012015

Suburban

  • 170,000 miles
The contact owns a 2004 Chevrolet Suburban. While driving at approximately 55 mph, the brakes did not engage when the brake pedal was depressed. The contact was able to pull over to the road side. The vehicle was towed to an independent mechanic where it was diagnosed that front brake lines were corroded and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 170,000. The VIN was not available.

- Hanna City, IL, USA

problem #43

Sep 132015

Suburban

  • 102,000 miles
Backing out of a parking space went to stop and brake pedal sunk to the floor ABS and brake light came on I put the truck in park opened the hood the master cylinder had fluid then looked under the truck and under the drivers side door brake fluid was leaking from 1 of the 2 steel rusted lines had the truck towed to a repair shop the shop said the 2 lines from the master cylinder to the ABS block had severe corrosion and the rest of the brake lines aren't much better im sorry guys but this is a serious problem to me I could have been killed or killed someone else im one of the lucky ones I guess so now the truck is in the shop having all the brake lines changed for a cost of $ $600 and guess what we also own a 2003 Tahoe with 90000 miles on it I guess they will have to be changed also same condition all brake lines rusted badly how many people must be seriously injured or killed before something is done about this problem its wide spread look on line how many people have gone through this its a shame make G.M do the right thing here

- Coram , NY, USA

problem #42

Aug 112015

Suburban

  • 180,000 miles
Brake lines rusted through and leaked fluid from system.

- Elgin, IL, USA

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