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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,887 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban brakes problems

brakes problem

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2004 Chevrolet Suburban Owner Comments

problem #6

Sep 222007


  • 37,520 miles


The contact owns a 2004 Chevrolet Suburban. The contact stated that the brakes were spongy and continued to feel weakened. The dealer replaced the sensor for the front anti-lock braking system five times to no avail. The contact stated that the anti-lock braking systems would independently engage at low speed and the brakes would feel shaky. The dealer was unable to provide a cause for the failure. The failure mileage was 37,520 and the current mileage was 80,000.

- Southern Hills, OH, USA

problem #5

Nov 192009

Suburban 8-cyl

  • Automatic transmission
  • 76,000 miles
The contact owns a 2004 Chevrolet Suburban 2500. At low speeds, he would depress the brake pedal but the vehicle would not respond accordingly. It seemed that the ABS would activate and cause him to move a few feet forward. The ABS also increased the stopping distance and almost caused the contact to crash on two occasions. He took the vehicle to the dealer but there were no codes produced. The vehicle has not been repaired to-date. He called the manufacturer and asked if they could include his vehicle in recall 05V379000 but was informed that his model year was not included. The current mileage is approximately 80,300. The failure mileage was approximately 76,000. Updated 2/22/10 updated 05/17/10.

- Malone, NY, USA

problem #4

Dec 072004

Suburban 8-cyl

  • Automatic transmission
  • 10,000 miles
While driving at approximately 25 mph driver applied the brakes and brake pedal went to the floor. This problem happened intermittently. Owner took vehicle to the dealer, and left it there for repairs. When the owner picked up the vehicle he was informed that they could not duplicate the problem. This problem also occurred while stopped and waiting for stop lights to change.

- Wonder Lake, IL, USA

problem #3

Sep 062004

Suburban 8-cyl

  • Automatic transmission
  • miles


The vehicle lost it's service stability control at 40 miles per hour making it difficult for the driver to maintain control of the vehicle. The vehicle was taken to the dealer for repair for the fourth time, but there still continues to be a steering problem. There were five repair attempts to repair the system. The brakes would pulse and come on while the vehicle was in motion followed by the service stability light. The vehicle would shake violently as if it were out of control. The transmission would slip at times. A service bulletin was found in re to the clutch. The forward clutch seal/piston diss pump as well as the shift cable. The yaw rate sensor table was replaced and the ABS module was reprogrammed. There was popping coming from the left when turning due to the crossmember. Static noise was heard under the dash at times when the headlights flickered. Both upper shock insulators were squeaking. Both shock insulators were removed and replaced by new style insulators. The yaw rate sensor was replaced again with one form a new unit, the steering rotation sensor was replaced and the stability module was reprogrammed.

- Acworth, GA, USA

problem #2

Nov 122004

Suburban 4WD 8-cyl

  • Automatic transmission
  • 7,800 miles
Update to prior complaint based on additional information. Have discussed this with D boyd. 2004 Suburban failed to slow during hard stop between 40 and 20 mph. I believe that my original conclusion is probably accurate given that the 2004 Cadillac srx ABS ECU and the international ABS ECU failures were within the time period my Suburban was manufactured. This happened once before and occurs during wet conditions after two consecutive brake attempts. GM is stone walling me but I'd like to handle this without getting clarence ditlow @ the center for auto safety further involved. I've had problems with hendrick Chevy for almost a year now including a defective engine on 1996 Tahoe, defective brakes, suspect emissions testing dtc P302 cylinder 2 misfire, possible incorrect transmission replacement, possible failure to replace passenger seat which I believe was recalled and posed a danger for almost 4 years, dex cool gasket blow out, steering column lockup etc. I requested a police report from the nc dot and for some strange reason it's not on file although I have the receipt from the officer. VIN # on the Suburban was 3gnfk1674G131855 manufactured @ the silao assembly plant on 9/13/03 @ 7:10:31. Shipped to 16153 hendrick chevolet-Hummer 100 auto mall dr cary nc dealer order number gmngbb charged to zone: 16 dealer: 153 pui: 04203173688. Csq 2ga1416724 date code on the delco battery which failed was March 2004.

- Cary, NC, USA

problem #1

Nov 122004

Suburban 4WD

  • Automatic transmission
  • miles
Brakes failed to slow 2004 Suburban during low speed braking in wet weather causing a collision. ABS module is not working correctly in wet environment during a hard stop. I have owned several SUVS and have never seen this problem in the others. I have the full dump of the obd speed plots just prior to the crash.

- Cary, NC, USA

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