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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban steering problems

steering problem

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2004 Chevrolet Suburban Owner Comments

problem #1

Dec 012006


  • Automatic transmission
  • miles


Original date was in 2005 when I complained regarding the clicking noise when steering wheel is being turned to the left. Service personnel stated they had lubricated the steering wheel bolts. Well after receiving the vehicle back on 12/01/06 for 30K mile inspection the clicking noise is now back, but worse when reversing not only has the clicking noise returned, but when reversing having my steering wheel turn left I can feel the tires sliding. After talking to same personnel in servicing she is being told not to lubricate or loosen the bolts of the steering wheel since it will not improve the situation. According to the service personnel she just received (01/04/06) a notice stating that Chevrolet is working on the problem unfortunately they (Chevrolet/gmac) will go back to the drawing board to make a part that will fix this problem. I explained to veronica of my fears of driving the vehicle, but she states that the vehicle is safe. I did notify the service personnel as well as the owner of the dealership (where the work is being done and was purchased from) that my fear of having to make an immediate left turn or reversing having the steering wheel turned left what is the guarantee that the tires will not slide maybe hitting something from behind. Both service personnel and the owner of the dealership states that Chevrolet would not say it was safe for someone to drive when in fact it isn't. nothing can be done regarding this issue since there is no part on the market to fix this problem. My complaint is basically I feel that since there isn't a part currently made to repair the problem making a left turn or reversing that this vehicle is unsafe for me and my five children.

- Oceanside, CA, USA

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