Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
87,696 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Suburban wheels / hubs problems

wheels / hubs problem

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2004 Chevrolet Suburban Owner Comments

problem #2

Jul 132009


  • 120,000 miles


The contact owns a 2004 Chevrolet Suburban 1500. The contact stated that the spare tire housing unit was defective which made it impossible to remove the spare tire when he needed it. The dealer advised her to notify the manufacturer who stated that they would reimburse her for the repairs. The vehicle was repaired; however, the spare tire housing malfunction has reoccurred. The manufacterer stated that they would not reimburse her to have the housing unit repaired again. The failure mileage was 120,000.

- Sumner, IA, USA

problem #1

Jan 092007

Suburban 4WD 8-cyl

  • Automatic transmission
  • 55,391 miles
I had a flat tire on a 2004 Chevy Suburban. After about 1 hour of trying, I was not able to release the spare tire hoist on the vehicle. Since I could not access the spare tire, I had to call for a tow truck. The tow truck driver also could not get the spare tire to release from the vehicle. The vehicle had to be towed to the dealer. The dealer had to replace the "bad" hoist. This was the first time I tried to use the spare hoist since the vehicle was purchased. The dealer said that this is a common failure and the tow truck driver agreed. The dealer also said it was my fault for abusing the hoist (driving on dirt roads) and not properly servicing the hoist. No where in the owner's manual does it talk about spare tire hoist maintenance. The total cost for a flat tire was over $400 and 7 hours of my time.

- Dryden, MI, USA

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