This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am having a big issue with cracks on my dash board- I have a 2010 Suburban and the cracks started in 2013 and have now grown in size to where a portion of my dash has caved in above the instrument cluster as well as a crack now reaching to the passenger air bag. I have read of other people having the same cracking issue in the same locations on the dash. Is there a fix for this? I'm concerned of issues if there is a collision or the air bag deploys.
2010 Chevy Suburban......check engine light was on, went to the Chevy dealer, it scanned as the fuel pump module part# 2087716 and also the ABS, brake light, stabiltrak and traction control light come on and the vehicle loses power, this scanned as electonic brake control module. I had the fuel pump module replaced at the dealer and have found a recall bulletin for the year make and model with this exact problem. However this is VIN specific?? so I was not able to have this repaired under the GM recall no14515B.
Several cracks have appeared in the dash of my 2010 Suburban. One is on the left corner of the passenger airbag compartment. The other is above the instrument panel on the drivers side. After the crack occurred above the instrument panel, the sensors began to malfunction. The cracks appeared over time. We bought the vehicle used in 2012 and there were no defects in the dash. The vehicle has not been in any accidents nor has her been any force applied to the dash that would have caused the cracks. We discovered the cracks about a year ago and have been trying to work with GM to resolve the issue as it appears that this is occurring in thousands of other GM vehicles from 2007-2013. We are members of a facebook group with almost 4000 members all sharing the same photos, stories and issues with their GM vehicles. This complaint is filed due to the fact that the cracks are getting worse and my fear is that the passenger airbag could be dangerous if deployed. Not to mention the malfunctioning sensors under the instrument panel where the other crack is located.
Two years ago my stabilitrak failure warning came up. The engine wouldn't go over 20 mph. The battery was replaced and the issue corrected. This week it happened again. While driving, the stabilitrak warning came up and car power/ acceleration went down to almost nothing. Chevy is saying they *think* my cam shaft lifter failed and it's almost $7,000 to fix. This seems to be an ongoing problem in the Chevy/GMC cara of this manufacturing time. It's dangerous and someone will get killed.
8-10-15 driving about 35 mph without warning vehicle completely shut down. No power steering or brakes. Was able to pull off road with difficulty but safely. Check engine light came on. Was able to start after a minute and drove immediately to jack williams Chevrolet in St. Augustine fla. They diagnosed a battery that needed to be replaced (no indication of check engine code on receipt just battery tested and needed to be replaced) drove for a week with no problem then left for my home in Pennsylvania. In Virginia after refueling and about ready to get on the interstate the same thing happened! this was a much more dangerous situation in heavy traffic. With no power, breaks or steering I managed to get safely off the road. Again I was able to start the vehicle after a minute and being a Saturday afternoon with no dealer service available I decided to risk the rest of the drive home. Thankfully I made it and on Monday I called Chevrolet directly to ask them why the Florida dealer mis-diagnosed the problem, asked why this happened and if there was any recalls or service bulletins. They directed me to sutliff Chevrolet in harrisburg, pa. I did get a check engine light after the second failure but the light was off by Monday. They read a P0601 code and replaced and reprogramed ECM. (engine control module I believe). The complaint against the dealer in Florida is filed with Chevrolet but I am filing the incident with NHTSA because I believe that this computer failure was extremely dangerous. I cant imagine what could have happened to a young or less experienced driver in this situation. Frankly had that failed at the posted 70 mph posted speed limit on the interstate while I was driving it could have been catastrophic for me as well.
- Camp Hill, PA, USA
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Electrical is dash is causing the radio to mess up. It switches from radio to usb to cd to aux, will not stay on just one of them making listening to radio not possible. The air bag light stays on with a message saying check air bag. The tire monitor light stays on and don't know why. Also the ABS light comes on randomly, had this checked out and it wouldn't give them a code so Chevy couldn't fix it while under warranty. This is a lot going and would love for it be fixed. I also seen that starting in 2011 there is recalls on this vehicle for electrical not sure why they wouldn't include the 2010.
A D V E R T I S E M E N T S
- Orange, CA, USA