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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
47,475 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Chevrolet Suburban miscellaneous problems

miscellaneous problem

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2010 Chevrolet Suburban Owner Comments (Page 1 of 2)

problem #25

Jan 182016


  • 100,000 miles


The dashboard cracked on two locations on the 2010 Chevrolet Suburban ltz. One crack is over the driver's side/steering column which continues to grow. The other crack is located on the passenger side and goes directly into the airbag. This is consistent with other reportings on the internet of fellow Chevy Suburban owners. My car is stored in my garage all day and is not sitting in the sun all day nor has the car ever been in an accident. Chevy has no explanation as to why this happens - just that they are not willing to at least pay for 1/2 or the cost of the new dashboard. I brought the car to the dealership at the beginning of the year and stated that I heard a rattling from the dashboard; asked if they could ensure that the dash was secure. When I picked up the vehicle they stated the dash was fine. The rattling continued for months. After several months, I noticed the crack on the passenger side. Several weeks later, I noticed the crack on the driver's side. The dealership nor Chevy will assist with this issue.

- Hanson, MA, USA

problem #24

Oct 162014


  • 44,000 miles
The dash has a severe crack that causes a major distraction and safety concerns while driving due to the vibration and noise.

- King George, VA, USA

problem #23

Jun 012016


  • miles
My dashboard has developed 3 major cracks across it.

- Valencia, CA, USA

problem #22

Sep 012015


  • miles


I have always garaged and maintained my vehicles. When I park my car while out, I always utilize a windshield visor to protect my dash as well as keep the temperature down in the vehicle. When I started noticing my dash was cracking I was shocked. In my 40 plus years of owning a vehicle I have never had a dash crack. The crack has continued to spread over the controls in front of the steering wheel at this point. I got an estimate on replacing it and was quoted $1600 parts and labor. Seriously?? I am furious at this point and I am looking for another vehicle, not a Chevy. I've had many things go wrong with this model which include the motorized side windows, the glass popping open on the hatch, all the paint chipping off on the air control buttons, hinges breaking off of the storage compartments on the console, the motorized button that is supposed to lift the backseat don't work properly and the list goes on and on. Such an expensive disappointment.

- Amarillo, TX, USA

problem #21

Aug 012015


  • 85,000 miles
Dashboard cracked in two places. One above instrument cluster, one by passenger airbag. Dashboard rattles due to crack. Airbag function may be adversely affected. There was no incident that lead to the cracks, other than outdoor temperature fluctuations.

- Richmond, VA, USA

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problem #20

Aug 062016


  • miles
The dash has a crack at the top left corner where the airbag is located. I'm concerned about injury if the airbag is deployed or that it might not deploy properly in a crash.

- Florence, AL, USA

problem #19

Mar 252013


  • 80,000 miles


The dash has been cracked for years on a six year old vehicle. GM refuses to make it right. This is documented to be a design flaw on many GM trucks and SUVS for several years and GM is too cheap to fix them.

- Nashville, TN, USA

problem #18

Jul 232016


  • 95,000 miles
The dash on the left corner of the passenger side airbag has cracked.

- Excelsior Springs, MO, USA

problem #17

Jul 152015


  • 0 miles
The dash has cracked in 3 different direction on the passenger side at the upper right hand corner of the air bag. The Chevrolet dealership where the vehicle was purchased has stated that GM will not repair or replace it. The crack started as one and has since run in different directions.

- Culpeper, VA, USA

problem #16

Sep 232011


  • 27,225 miles
My dash is cracked on the passenger side between the airbag deploy location and the front window vents. This are is approximately 1 1/2 inches and obviously not well made as there are many others with the same issue. Only other problem is the steering wheel whines when I turn it. Other than that I really like my vehicle, just which Chevy would stand behind its product more, especially when it is a real defect like the dash.

- Waller, TX, USA

problem #15

May 152012


  • miles


Dashboard cracked in several areas near corners and radius. Concerned if air bags deploy, sharp edges will severely cut passengers. This happened just 2 years after new purchase. Makes car look very cheap.

- Kennesaw, GA, USA

problem #14

Apr 062016


  • 45,481 miles
Dashboard cracked. If airbag deployed the shrapnel from dashboard would injure driver and passenger. Noticed it when it rattled while driving down the road.

- Piscataway, NJ, USA

problem #13

May 082015


  • 42,000 miles
Under normal conditions, there was a large "pop" sound from the dash and I noticed that the dash cracked and has jagged sharp plastic edges.

- King George, VA, USA

problem #12

Apr 012015


  • miles
Dashboard is cracked from front to back right in front of the driver position as well as around the airbag right in front of the passenger position. This is a well known defect. Happens no matter what I am doing. Windows have reflective tint on them and a visor is used to try and keep heat down inside the vehicle. The dash cracked anyway.

- Springtown, TX, USA

problem #11

Mar 012014


  • 65,000 miles
The dash is cracking around passenger airbag and above instrument cluster.

- Covington, TN, USA

problem #10

Apr 052016


  • 80,160 miles
Heard the dash start to make a noise, looked at it and there was a small hairline crack. Came back to the car about 4 hours later and there were two cracks about the odometer. This car is garaged every evening and is well kept on the inside. I have been a loyal customer to GM but after this I doubt I will ever buy GM again.

- Pevely, MO, USA

problem #9

Oct 162015


  • 125,000 miles
Several cracks have appeared in the dash of my 2010 Suburban. One is on the left corner of the passenger airbag compartment. The other is above the instrument panel on the drivers side. After the crack occurred above the instrument panel, the sensors began to malfunction. The cracks appeared over time. We bought the vehicle used in 2012 and there were no defects in the dash. The vehicle has not been in any accidents nor has her been any force applied to the dash that would have caused the cracks. We discovered the cracks about a year ago and have been trying to work with GM to resolve the issue as it appears that this is occurring in thousands of other GM vehicles from 2007-2013. We are members of a facebook group with almost 4000 members all sharing the same photos, stories and issues with their GM vehicles. This complaint is filed due to the fact that the cracks are getting worse and my fear is that the passenger airbag could be dangerous if deployed. Not to mention the malfunctioning sensors under the instrument panel where the other crack is located.

- Alvin, TX, USA

problem #8

May 202015


  • 10,000 miles
Like many other Chevy/GMC light truck and truck owners, my dash has cracked. I worry that the cracked sharp dash could interfere with the airbags ability to deploy safely.

- Austin, TX, USA

problem #7

Jan 012014


  • miles
Dash board has serious cracking on driver and passenger sides.

- Houston, TX, USA

problem #6

May 012015


  • 90,000 miles
Like many other Chevy/GMC light truck and truck owners, my dash has cracked.

- El Dorado Hills, CA, USA

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