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2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
51,346 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Suburban miscellaneous problems

miscellaneous problem

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2011 Chevrolet Suburban Owner Comments (Page 1 of 3)

problem #41

Dec 252016

Suburban

  • miles

A D V E R T I S E M E N T S

About 6 months after purchasing the vehicle, the dash cracked in two places near the passenger air bag. This afternoon, I noticed the dash developed cracks in the same places. I am worried if the takata air bag deploys, we have an additional issue of dash pieces being thrown across the cabin.

- Plantation, FL, USA

problem #40

Nov 152014

Suburban

  • 75,000 miles
Dashboard has cracked without any intervening event. One crack on the right passenger side of the dashboard is directly on the top left side of the passenger airbag. I'm afraid if airbag was deployed shards of plastic would become projectiles or possibly interfere with the airbag operation. Another crack on top of dashboard is on the drivers side on the top left side of the instrumentation cluster is more than 5.5 to 6 inches long.

- Madison, MS, USA

problem #39

Mar 162014

Suburban

  • miles
Cracked dashboard where airbag is located

- Silverhill, AL, USA

problem #38

Dec 012016

Suburban

  • 85,600 miles

A D V E R T I S E M E N T S

I have 3 cracks in the dash of my Suburban. 1 is in the far left, front corner of the passenger side air bag, and the other 2 are in front of the steering wheel, about 8 inches apart. My concern, aside from paying so much money for a vehicle and having the dash crack for no reason, is that the airbag being deployed on the passenger side may send plastic pieces flying at the passengers face. There is obviously a defect in the production of these dashes, as I have read other people state the same issue, in the same spots. I encourage General Motors to issue a recall on this part, as it could pose a dangerous situation in the event of an accident. The vehicle was parked during the period the dash cracked.

- Louisville, KY, USA

problem #37

Oct 192015

Suburban

  • 53,000 miles
This vehicle has been garaged since it was new yet the dash board has cracks everywhere. There are cracks around the passenger side air bag which I am concerned for my passengers safety as it may be possible if the air bag were to deploy, plastic shrapnel from the defective dash may fly and injure someone.

- Phoenix, AZ, USA

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problem #36

Jun 012016

Suburban

  • miles
I had a crack in my dashboard at the corner of where my airbag is stored. This crack could impact the proper execution of the the airbag being deployed. I purchased this vehicle used an at the time it was a hairline crack which led to a large crack and a break in the dashboard.

- Pacoima, CA, USA

problem #35

Jun 012015

Suburban

  • 140,000 miles

A D V E R T I S E M E N T S

Dashboards have cracked and failed twice. Sharp edges result from cracking. Unsafe exposure to dashboard wiring--susceptible to moisture, foreign object damage.

- Lindale, TX, USA

problem #34

Sep 012016

Suburban

  • 120,000 miles
The dash on the Suburban has cracked in 2 places. 1 behind the steering wheel and the other behind the passenger airbag area. This is very annoying and noisy, not to mention the danger with the airbag right there.

- Ozona, TX, USA

problem #33

Jun 102016

Suburban

  • 97,000 miles
Dash board cracked in 2 places-this car has been garaged since day one

- Granite Bay, CA, USA

problem #32

Apr 162015

Suburban

  • miles
Top of dash board cracked and broke, I am afraid that this my effect the proper operation of the air bags.

- Palmdale, CA, USA

problem #31

Sep 302016

Suburban

  • miles

A D V E R T I S E M E N T S

The dash board on our truck has had a crack in it starting near the windshield and stretching towards the instrument panel. No know reason. The crack continues to grow and is already half way up the dash.

- Salisbury, MD, USA

problem #30

Aug 012015

Suburban

  • miles
Cracked dash at airbag and above steering. Dealer will repair via an extended warranty I purchased when the auto was new.

- Leeds, AL, USA

problem #29

Jan 312016

Suburban

  • 48,000 miles
Dashboard is cracked. I understand there is a lawsuit about it. Our vehicle is not part of takata air bag recall even though it has spent plenty of time in the southern states that are part of the recall.

- Mclean, VA, USA

problem #28

Sep 172016

Suburban

  • 99,000 miles
I was driving on a nicely paved road (no bombs, potholes, etc...) when all of a sudden my dashboard cracked! it is now rattling and jiggling and causes a distraction to my line of sight as I'm driving. I went to my dealership and was told that it is not covered under my warranty and I will have to pay the whole amount out of pocket to have it repaired.

- Long Beach, MS, USA

problem #27

Sep 072015

Suburban

  • 45,000 miles
Dashboard is cracked in several places now - 1st crack was top of dash behind instrument cluster. 2nd crack now at passenger side airbag area at the top of the dash. In 2015, the vehicle was taken to the dealership to have it addressed. Service manager said there was nothing he could do but another manager stated it was a known problem with the Suburban. Chevy rep was suppose to inspect but nothing was conveyed back to me. I did not actually see the dash crack at the time it happened, so it must have been while the vehicle was stationary. The vehicle is always parked in a garage and now only has 58,000 miles on it (almost 5 years old). This can be a major safety issue in the event of an airbag deployment. Pieces of the dash could become deadly weapons in the event the airbags deploy. This appears to be a common problem that should be addressed by the manufacturer since it can be a major safety issue when broken pieces of dash go flying around the interior of the vehicle and injure or possible kill a passenger.

- Chesapeake, VA, USA

problem #26

Jun 012015

Suburban

  • miles
The dash board continues to crack to the point where it will be cracked clear through. Any kind of impact could cause the dashboard to fragment and fly into the cabin causing harm to the occupants. Additionally the dashboard is cracked where the dashboard airbag is deployed, so in the event of an airbag deployment dashboard pieces will also fly into the cabin harming occupants. This dashboard is a clear safety hazard and GM should be forced to replace all dashboards for the affected models.

- Matthews, NC, USA

problem #25

Aug 192016

Suburban

  • miles
Dashboard is cracking since 8/19/2016. No accident or rough driving. Ashpalt and concrete driving only

- Rancho Cucamonga, CA, USA

problem #24

Aug 102016

Suburban

  • miles
My dash board has cracks.

- Jacksonville, NC, USA

problem #23

Feb 042013

Suburban

  • miles
Dash has crack all across to passenger air bag.

- Grand Prairie, TX, USA

problem #22

Jan 052015

Suburban

  • 53,000 miles
Dashboard has a crack by airbag and another is starting on top of steering wheel and is spreading. Never used any products on dash just damp cloth to dust. Worried if airbag deploys sharp objects from dash will cause injury.

- River Ridge, LA, USA

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