This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased my 2016 suburban on 1/14/23 and since it has been -€œservice trailer brake-€ distracting me from driving. The service chime stops me from listening to music, my turn signals, constantly making me look down. I drove around in total for 4 hours throughout my day and non stop. I-€™ve contacted the dealership and told me to wait till the end of the week.
Transmission went out with less than 90,000 miles. I am the original owner, kept up with the maintenance services and never towed anything. I spent $3,800 to rebuild the transmission. This has been a common problem but no recall from Chevrolet.
The air conditioner has stopped working and blow hot air. I've noticed there are several complaints regarding the air compressor and hoses on this vehicle but no recall has yet been made. We have to refill using refrigerant and it only lasts a few weeks and then blows hot air again. It doesn't matter it it's moving, stationary or where the vehicle is.
The navigation system cannot connect to gps and the compass is no longer functioning. The vehicle was in motion at the time on a rural road while raining.
- Martinsville, NJ, USA
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I googled "air not working 2016 Suburban" earlier on in the week. I found a video saying Chevy has had a problem with the air compressors going bad. Was hoping that wasn't the case with mine. Took it to a mechanic today and he said the air compressor went bad and leaked. $1025 to repair. I told him my findings from earlier on in the week and mentioned the video. He (my mechanic mark) stated he has replaced many before. I asked since he has replaced many before is this a recall issue. Mark stated not to his knowledge. Here I sit googling "2016 Suburban air compressor" and I find this site and another site in reference to a law suit a gentleman filed. If this is a common issue, which it seems to be, Chevrolet needs to step up and correct the problems. Especially after reading a bunch of complaints about the reason the air compressors aren't functioning properly, leaking, and just breaking is due to too much pressure on the air compressor air lines.
Ac ids not cooling, dealer diagnosed, repairs are about $1500 to replace ac condenser and recharge system. Also after more than 2 years taking vehicle to check the driver assist system, another dealer service center tell us the lane departure actuator needs to be replace, cost of aprox $500. Vehicle is 3 years 3 months since we bought it,
A/C refrigerant leak in the compressor on a car just 3 years old. Compressor requires replacement as substantial cost. From what I have read, this seems to be epidemic for this and similar models. Instead of fixing the issue, GM just doubled the supply of replacement parts at a substantial cost to customers and profit for dealers and suppliers.
Ac compressor has a leak. Took it to get it checked and found out more Chevy owners had the same problem with a leak in the same exact spot. There is also a backorder of new air compressors.
My 2016 Chevrolet Suburban started having problems with the drivers assistance at 63K miles. I have researched, it's seems the other people had the same problem. The seats stopped vibrating to alert driver. What I heard is that the cables are misplaced and when you move the seat they break. We are trusting this vibrate seats to help us, but they stop working on a road trip not good. Please check this out. Thanks
2016 Chevrolet Suburban has a serious vibration issue. The vehicle vibrates when it stays at a constant and even speed. Seems like when it goes into the 4 cylinder mode. This vibration causes headaches and vertigo when we are on long trips. I have had it in the Chevrolet dealer service department several times and is currently there now. I have read where this is a common issue with this vehicle.
Power running boards intermittently fail to open/close as designed. The boards on either vehicle side may partially/fully open and or close. This is a tripping/falling issue and several professional repairs to correct have resulted in no corrections to defect.
Attached are images from the in-vehicle screen of our rear-view camera at night. We are unable to see anything (row of cars, roads, driveway, traffic, etc) due to the large red blurry area. We live in a rural area without street lights so the rear-view camera is essential but the camera is ineffective anywhere..the camera was checked by our dealer and found to be "working." It was a daytime appointment during which the camera is clear.. we contacted Chevy directly; their final email stated "per our district manager of aftersales, the glare is from the lights/ brake lights. It has been determined that the vehicle is operating as designed". surely a vehicle should not be designed to obliterate night vision driving. At night the camera is useless and poses a serious safety issue. One image is our driveway which we cannot see unless we lower the driver's side window to follow the edge. The other image is from our driveway onto our road.the image is the same on any road or lot. Chevrolet seems content to leave this hazardous situation as is and refuses to fix or replace the camera. Surely some technology exists to remedy this problem. We are hoping hat you can act upon this.we cannot emphasize strongly enough how difficult night driving is with the camera as is. We can furnish more images (parking lots, etc) but they are all the same. Rain makes it worse. Depth perception is non-existent. We are willing to have anyone look at our vehicle if that helps. The driveway photo was taken 2/28/2018 at 7:33 pm the second image was at 7:44 pm at the date noted. Thank you.
Since purchase, our vehicle has been towed into the dealership because it would not turn off and we had to disconnect the battery. The vehicle did that 2 more times after being towed in. It has had new motor mounts, new rotars, and has been in a GM service center 16 times. The most recent incident was when the vehicle died on a highway with 2 children in the car. Please see attached work history for the vehicle
My Suburban is less than 10 months old and the sunroof exploded while driving down the highway at 65-70 mph. It was not due to the environment because the glass bubbled upward and blew out. General Motors/Chevrolet refuses to repair the sunroof stating that it is not under warranty. Again, my vehicle is 10 months old, and has 25,000 miles on it. I did not want a sunroof due to the nationwide issues of the glass exploding while driving, or even while sitting in the driveway; however, GM/Chevrolet forces the sunroof upon you with the navigation and dvd player package. Not only is this a huge safety hazard for my family and I, it is also a safety hazard for other motorists on the road. Upon the explosion, it sounded like a gun shot and startled all passengers and caused a distraction while behind the wheel. GM/Chevrolet stated that I need to file a claim with my auto insurance. I don't see how a manufacturer defect is my fault. With nationwide class action lawsuits, on exploding sunroofs, you would think the manufacturers would be held accountable for producing defective and unsafe products. In my opinion, sunroofs need to be banned from manufacturing due mainly to the high risks they impose on motorists and their passengers. Use to, the only issue with sunroofs was the increased potential for leaking. Now, within the past 6 years, we have to worry about being put at risk for spontaneous explosions, at not fault of the driver. I want General Motors held accountable! had my children and I been seriously injured who would have been held responsible then? even if the manufacturer repairs my sunroof, my family and I are still at an increased risk for shards of glass to spontaneously start falling on us and flying into our face and eyes. Fortunately, on this occasion, March 5, 2017, I had the sunshade closed, which prevented serious harm.
Outside temperature. In snow, air flow to the sensor is apparently blocked and the temperature reads 33, the temperature of snow rather than outside temp.. I was going far too fast last weekend since it turns out the temperature was actually in the mid-20's and I could have had a disastrous accident. I was out of snowing conditions and thought the roads were just wet. The error will persist so long as there is snow on the front of the car this does not have to be the case: Our previous 2001 Suburban gave accurate measurements under all conditions, thus catching me off-guard.. this is a dangerous problem and hopefully can be easily fixed.
When driving my new 2016 Chevrolet Suburban, I am experiencing a droning sound like a window being down. Some refer to it as booming/ tunneling noise. Mine starts at around 45 mph.
A D V E R T I S E M E N T S
- Columbus, OH, USA