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Fuel Pump Failure

8.0

pretty bad
Typical Repair Cost:
$444.00
Average Mileage:
179,333 miles
Total Complaints:
3 complaints

Most Common Solutions:

  1. replaced fuel pump (2 reports)
  2. not sure (1 reports)
1996 Chevrolet Tahoe fuel system problems

fuel system problem

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1996 Chevrolet Tahoe Owner Comments

problem #3

Jun 202011

Tahoe 5.7L

  • Automatic transmission
  • 218,000 miles

A D V E R T I S E M E N T S

I've been a loyal CHEVY girl for a very long time. I love my truck, but have had to deal with several issues over the years; the main issue being the fuel pump (s). It's almost as though you need to buy the replacements in bulk, so you always have a backup. How sad is that?! You KNOW it's coming, you just never know when.

My question to GM....WHY HASN'T SOMETHING BEEN DONE ABOUT THIS REPETATIVE PROBLEM? As I stated earlier, I'm a loyal Chevy fan & I'm sticking with my Tahoe, but wonder where Chevrolet's loyalties lie? When there is an obvious FLAW in the fuel pump systems with these vehicles, why hasn't GM remedied this? It would be of great assistance in maintaining CHEVROLET LOYALTY & CUSTOMER SATISFACTION....

- , Tallahassee, FL, USA

problem #2

Jul 012011

Tahoe

  • Automatic transmission
  • 170,000 miles

This is the 3rd fuel pump on this S.O.B tahoe, ((not to mention the numerous other parts that have been replaced, mechanical and interior...bad choice for a vehicle, nothing but problems from beginning)). and after seeing everyone's complaints on the internet I can agree. Chevy screwed us on this one. Way to be a loyal chevy buyer. Ford's not looking so bad after all. Thanks for nothing chevy.

- , Hastings, NE, USA

problem #1

May 302008

Tahoe 5.7L

  • Automatic transmission
  • 150,000 miles

IT's great when it's working! I have had 6 fuel pumps replaced in 4 years....4 of these in the last two years. We bought it used. within 3 weeks the fuel pump died. The dealer replaced it. 13 months later I drove up to a gas pump as the blizzard of May 2005 started. It wouldn't start, and it took 3 hours to get AAA there to tow us 1/4 mile to home. we took it back to the ASE certified shop where this was done 13 months earlier. He got a little discount for us from the original replacement. Still was several hundreds...not to mention tows, rental cars,a nd inconvenience and stress.

13 months later we were now living in the middle of soy bean fields and the local Chevy dealer had closed and was bought awaiting reopening. It died again. We took it to a local ASE mechanic shop whose owner prefers Chevy's. He said that he would replace this "airtech" brand with a genuine Gm pump and we shouldn't have any more problems. That was like September '06 costing over $700 before tow and rental car.

In October "06 the genuine GM died. The shop was pissed, and thought we did something. We had kept at least 1/4 tank and not started the ignition before the ringing went off when you first turn the key. He hoped that the GM dealership would replace that part. He was ticked and said this shouldn't have happened for no apparent reason.

In November of 2006, 30 days later almost to the day, this second genuine GM pump died again. This was #5 since we owned the Tahoe...which I use to pull my trailer for my police horses in particular, as well as because I was in a really bad car accident and feel safer. Three Genuine GM pumps every 30 days is ridiculous. We have been good until May 29, 2008...when all of a sudden it won't start in the drive. Yep, a 6th pump now. How many had the original owner had? In February '08 we put a rebuilt engine when the head gasket died in this, a radiator, a water pump, the parts for those, bled all the lines and fluids, tuned it up, replaced an ABS sensor in the front wheel (not cheap), and in the last year had brakes, rotors, calipers, tires, starter, catalytic converter, serpentine, etc. replaced. This Tahoe has the leather, no rust, the big engine, the 4 x 4, all the power bells and whistles, and is set up to heavy tow. It's paid for so why get rid of it when it is cheaper than new, and cheap on insurance even fully covered still? I called GM/Chevy's Customer Service...they told me there are no recalls, and that they would do nothing though these were genuine GM pumps bought from the dealer and I have the records. It seems that every mechanic and every GM mechanic knows that these have multiple fuel pumps replaced. My brothers 2005 avalanche has had two already! A GM worker told me they had bad Lots made in Mexico. Well whose fault is that then? I bought American, and we have stayed GM, as my family members for decades. I thought I was putting American's to work. Instead it is GM that had these made in Mexico. They know this is a problem since like the mid 90's, as my 1989 Silverado never had this problem. In fact I have never had a car need fuel pumps, let alone even (1) EVER!

When the CSR came back on the phone he told me that he had a final decision from his supervisors and it would be the final decision: they would do nothing as they had no records since a dealership had not done the installation though 3 times the pumps were bought at the dealership.

....I thanked him for his time, and then proceeded to tell him what my final decision would now be! I am writing the CEO of GM. Their Customer Service # in Detroit is 1-800 222-1020! Use it. These things die without warning and you are stuck, inconvenienced and will be out a lot of money.

I may also notify my local consumer report/call for action TV reporters. I only wanted what I paid for. I think I should be reimbursed this time. Six of these is just outrageous!

- , Litchfield, OH, USA

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