This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Total loss of steering in my 2001 Tahoe. This was preceded by a clunking noise that could be heard under the hood and felt through the steering wheel. Fortunately, the loss of steering happened at a low speed and no accident resulted. In my owner's manual, it states that in the event of power assist loss on the steering, you can still drive the vehicle, it will just be more difficult to steer. This is not the case. The vehicle cannot be safely driven at any speed due to the amount of strength required to turn the wheel. This is a dangerous defect in the steering mechanism.
While driving at low speed, intermittently the power steering failed. When this happened it was very difficult to steer the vehicle. The dealer had heard of a few instances, but the manufacturer had not.
On many occasions while driving, the steering wheel has locked up, dealer has replaced the steering wheel rotation sensor on three occasions and the power steering pump assembly, consumer is concerned that problem is not resolved.
While traveling at 45 mph and without any indication right front control arm had broke off tire as a result of an accident. Consumer added that the power steering went out without any indication while driving at 45 mph causing a right front crash with one vehicle from behind and side swipping three other vehicles before stopping. Manufactuer was contacted.
- Atlanta, GA, USA
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- Shoreline, WA, USA