This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2002 Chevrolet Tahoe. While driving approximately 35 mph, the contact crashed into another vehicle and the air bags failed to deploy. In addition, the contact stated that the seat belt restraint failed to operate. The contact sustained a fractured rib and contusion to the sternum that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 200,999.
I was driving my 2002 Chevy Tahoe, a gentleman ran a stop sign, I hit him at 39 mph, head on in my Tahoe, T-boned his truck. Neither airbag deployed, nor did my seatbelt keep me from hitting the steering wheel and my head knocking me out. GM sent someone to look at my car which has been deemed a total loss. I have yet to hear back from GM on this incident. I purchased this car brand new thinking it was safe. The one time I needed my seatbelt to work, it failed. The computer in my car showed both seatbelts were on and in working order, it showed the crash was at 39 mph yet the airbags did not deploy and they were in proper working order. Whatever answer GM gives me will not be good enough unless they admit to faultiness in their equipment.
The automatic locking retractor with child safety seat in Chevrolet/Tahoe 2002 does not remain locked, therefore the child safety seat does not get secured. It started about 2 years ago intermittently but now completely does not lock at all. This defect is on the second row seat passenger side. The other one it does lock.
12-09-02 front/.side impact. No airbags deployed. 05-24-03 side impact preceeding rollover. No airbags deployed. Seat belt did not restrain driver. Onstar was not notified of accident for safety. Major injuries incurred.
Consumer received a recall letter concerning seat belts which specified that repairs should take only 15 minutes; however, he had to leave vehicle for a period of four hours. Consumer was not permitted to wait for vehicle, and a loaner was not available.
The seat belt located on the drivers side on the second row became jammed and would not release. The consumer's child was buckled in and the belt became tightly wrapped around child's neck. Consumer drove directly to the dealer who had to cut the belt in order to release the child.
A D V E R T I S E M E N T S
- Riceboro, GA, USA