This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am filing a complaint in regards to the Chevy Tahoe 2007 ltz model I own. The vehicle has been claimed by thousands of owners to have a factory bad dashboard. The dashboard is made with a very cheap and unsafe plastic. This plastic cracks due to natural causes from heat and cold. The plastic also after some time will crack and deteriorate again due to unsafe and poor plastic material. The remedy is to purchase a new dashboard panel and pay for the professional labor to install. This product cost should be shard at a bare minimum by GM due to good faith practices. I would like to have my claim reviewed and passed on to GM for the purpose of correcting this unsafe factory plastic dashboard. The airbags can create and cause a highly unsafe deployment by exploding cheap and sharp shard of plastic into the eyes and face of the passenger/driver. GM is claiming to not have the legal requirement to repair or pay for this unsafe dashboard that should of been a recall.
The contact owns a 2007 Chevrolet Tahoe. The contact stated that there were numerous severe cracks in the dashboard and the service tire warning indicator was illuminated. Palm Chevrolet (2300 sw college rd, ocala, fl 34471, (352) 433-1274) stated that the dashboard was beyond repair. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 200,000.
Takata recall on my airbags but the dealer keeps saying they will contact me to fix it because the parts haven't been approved. I don't want to be a fatality over red tape from the manufacturers. My VIN # is [xxx]. I need help. The dashboard is cracking and it S just a matter of time before the airbags deploy. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall. The contact owns a 2007 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dashboard was fractured above the instrument panel and around the air bag compartment. The contact called vara Chevrolet (8011 interstate 35 access rd, san antonio, tx 78224; 210-255-2153) who stated that the fracture may have been due to weather conditions. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 102,110. VIN tool confirms parts not available.
- San Antonio, TX, USA
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The contact owns a 2007 Chevrolet Tahoe. The contact stated that the dashboard cracked without warning and spread around the front passenger side air bag. The contact was concerned that the crack could affect the air bag. The vehicle was taken to wantz Chevrolet at (410) 751-1200 (located at 1 Chevrolet dr, taneytown, md 21787) who stated that the vehicle was known for cracked dashboards. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 16V383000 (air bags). The manufacturer was not notified. The failure mileage was unavailable. Updated 10/26/17 updated 10/30/2107
The dash board has a crack right next to the air bag also above the gauges. My worry is if the air bag goes off the plastic from the dash will pop up and put a hole in the air bag. Which will then deflate and no serve its purpose. Or that part of the dash board will break off from the impact of the air bag and will hurt someone in the vehicle. Please contact. Me for photos it is saying they are too large to upload. Thank you
The dashboard has two cracks one over the steering wheel and one over the passenger side air bag. I also have the light on and off saying (air bag service required) and the cruise control N has not been working neither for like 2 years all. It is a safety issue and concern when I travel with my family and this issue should be addressed immediately. Thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My dash has cracked in 2 spots, it is obvious this is a manufacturer defect. My biggest concern is that the one crack that leads to the air bag cover...that could potentially open hitting my son in the face causing bodily harm. When I spoke to the dealership (bryan Chevrolet) for replacement...I was informed that this was a common problem and would not be covered by my warranty. However, if I wanted replaced it would be expensive ($1000). Bottom line, I got nowhere with them, now that one crack has grown to two cracks...and the other crack is on the left corner of the dash above the instrument cluster. I find it appalling that so many complaints have been lodged on various websites and still GM refuses to acknowledge and much less replace all these defective dashboards. I agree that there should be a class action law suit filed to make all affected parties whole in a retroactive manner. The gross amount of complaints clearly indicate that his not a frivolous complaint and GM should be held accountable.
I have had this vehicle just over 30 days and the dash was fine when I purchased it. I started my vehicle the next morning and when I went out the dash was cracked. It has since gotten 10X worse than that and has actually gotten the point where pieces are missing from the dash.
The contact owns a 2007 Chevrolet Tahoe. The contact stated that the passenger side dashboard developed multiple cracks extending from the corner where the air bag was positioned. The vehicle was taken to the dealer. The technician diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 21,000.
About couple months ago we notice about an 8 inch long crack on the dashboard above the cluster driver side. And I first thought it had to be sun damage. So pretty bum about it. Then recently about a week ago watching the local news on tv. There was a similar issue about crack dashboards. And then checking on this website there's multiple very identical issues. So now in hope there's a recall coming soon. And also notice the inside door handles the chrome is coming apart leaving really sharp edges. So I notice there's similar complaints in regards to this door handles.
Dashboard cracked at left corner of airbag as well as cracking above the left side of the instrument panel. The crack over the airbag is what concerns me in that my airbag may not deploy correctly in the event of an accident or may cause significant harm from chards of plastic being sent at me...
The dashboard on the passenger side around the air bag has cracked significantly and the area on either side of the air bag cover are bowing up. It appears that where is a significant risk of the dashboard fragmenting if the air bag were to be deployed.
My 2007 Chevrolet Tahoe has multiple cracks in the dashboard above the instrument panel and airbag. This is a very serious safety issue with pieces braking off if the airbags were to go off in a accident.
Noticed cracks in dashboard. 1. above instrument cluster approx.6 " vertical to driver, 2nd is at the upper left corner of passenger air bag. Safety concern is flying projectile (s) of dash plastic to driver and or passengers if air bag(s) are deployed.
I have two cracks in my dashboard. One is huge over the drivers side control cluster and the second, I believe, poses a big safety concern. The second crack is at the corner of the passenger airbag. I'm concerned that the airbag will not deploy with this defect and if it does the sharp edges/shards of the dash will either injure the passenger and/or others in the car, or rip the airbag making it useless. Airbags are a legal requirement. I have been on many forums and pages regarding the Chevy Tahoe and there are hundreds of people with this very same problem. I really believe GM/Chevy should order a recall. I also have a minor claim about the rubber on the steering wheel and the paint on the stereo/climate control buttons. All of which is peeling off. I have also see hundreds of writings about this problem. We have already had to replace the steering wheel and stereo/climate control. And the problem persisted on the new items. I paid way to much for the vehicle to be doing this. I also have no intentions of getting a new car; however, as they problem persist, especially the safety issues. I just may be forced to.
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- St.Petersburg, FL, USA