This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dash cracking due to inferior materials. Widespread issue that GM is aware of, they will not do anything on their own. It's time a decision is made in favor of the consumers who pay so much money for these overpriced cars.
I recently started to notice an odor coming from the air ducts, while running my air conditioner. I called up a local Chevrolet dealership, hoping they may schedule me for a servicing of my cabin air filter. I called the parts department, to which they informed me that they did, in fact, carry the parts needed (using my VIN). I scheduled my appointment but still had a few questions and asked if I may speak with a service adviser/technician (it took me a week before I was called back). I finally was able to speak with an adviser that, after speaking with one of the technicians, informed me that my vehicle does not have a cabin air filter, thus, there is no need to have it serviced. After doing some research online, I came to the conclusion that my vehicle did not have a cabin air filter installed, however, it does have the housing/slot for one. I purchased a cabin air filter and cover. The directions seemed simple enough that I did not need to take it anywhere as I am somewhat mechanically inclined. I was appalled by what I found when I removed the seal. Ten years of standing water, led to an infestation of mold and bacteria, that I and any passengers have been breathing in. Attached are pictures I took after cutting out the seal to install a cabin air filter. I would greatly appreciate any and all explanations as to why this was never addressed and what GM may recommend so that this may never happen again. I understand that my year and model of Tahoe (along with other models that do not come equipped with a cabin air filter) is not the only one with this flaw, and cannot see how anyone would continue to sit in, let alone drive in, a bacteria/disease-ridden vehicle. Email sent to Chevrolet customer assistance (to which they informed me that based on my vehicles age and mileage, that they would be unable to assist me.
I have complained to dealership over the past year that my dashboard above the instrument cluster and around the passenger side airbag has been cracking. They stated that if it begins to crack around airbag, that it could cause a safety concern. It has now cracked around the airbag and I'm concerned that this could cause a disruption in airbag/flying debris towards passenger if it were to deploy (possible severe injury or even death). The dealership stated there isn't a recall for this as it's common for this to happen in GM vehicles but that it's a known issue and that sometimes they will cover the cost.
- Christiansburg, VA, USA
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Cracking dash. Dash is busting on its own due to normal use. I use a sunshade to protect it every day and it still is falling apart. Manufacturer defect.
The dashboard has started cracking in multiple locations. I take extremely good care of my vehicle and have never experienced this with any other vehicle before ( level a 2003 Yukon we had for 14 years).
The dashboard of the vehicle cracks in multiple locations to include around the airbag. Should he airbag deploy it will be punctured by sharp pieces from the dashboard. This makes the vehicle unsafe and ithe airbags ineffective should the deploy. The manufacturer shoud issue a recall.
Takata recall ad more. 2007 Chevy Tahoe LT3. First denied claim on cracked dashboard as warranty was up. Then Chevy recalls chrome interior door handles, but my Tahoe is no in the recall. My kids have cut their hands on the peeling handles I took it to GM the said too bad your mileage is to great we wont honor recall furthermore your vehicles is not listed in recall. How is it not listed when all chrome interior handled vehicles where recalled? they told me to take a hike. Now I have had a air bag recall for over a year, and a very cracked dash which GM will not fix. If the "recalled" air bags did as they have done and the state of my dash there will be significant injury to occupants. GM does not care, they have addressed the situation numerous times and nothing they are doing is correcting the issue.
Serious and extensive cracking of the dashboard above the instrument cluster and at the passenger side air bag. The crack would cause dangerous caving of the entire dashboard area in the event of a crash and could interupt the efficient deployment of the airbag system.
The dashboard of the vehicle cracks in multiple locations to include around the airbag. Should he airbag deploy it will be punctured by sharp pieces from the dashboard. This makes the vehicle unsafe and ithe airbags ineffective should the deploy.
When looking to purchase another Tahoe I had seen a lot of dash cracks. The one I purchased which will be 2 years this June just got a crack on the dash next to the passenger airbag.
The 1st crack is at the upper left corner of the passenger air bag. This appeared roughly 2 years into ownership. The 2nd crack is to the left of the instrument cluster, starting at the front closest to the windshield and moving back toward the hump of the cluster closest to the driver. A 3rd crack has appeared, branching off the second crack at the instrument cluster pointing towards the drivers window. Those cracks appeared about 3 years ago.this product is defective. The vehicle has been kept under shaded carport or in warehouse most of it's life.
Takata recall. Also, the dash of the Tahoe is cracked in several places and seems like a safety hazard if the air bags were to be deployed. After research, it seems as if this is a very common problem on this model. I have called and emailed GM about my issue, but have never received any type of response regarding the dash.
Dashboard cracking. Notice little crack on 2013 but on 2016 notice more cracks. Hear on the news that Chevrolet has a problem with dashboard cracking and try to contac them but they refusing to fix their problem because is out of warranty. It may a safety issue because air bag is around dashboard. I just upload 1 picture but there is more cracks.
The dashboard on my 2007 Chevrolet Tahoe has fractures over the passenger front airbag as well as above the instrument cluster. The fractures are emitting a loud rattle from within the dashboard preventing adequate concentration while driving. The fear of a collision resulting in the deployment of the front passenger side airbag is one thing but I also fear that the fractures in the dashboard shows the structural integrity of the dashboard has failed and presents a strong and valid possibly of said fractures splintering off and becoming shrapnel in a collision causing serious injury. From my understanding this is a widely known and documented issue with the Chevrolet Tahoe. I am requesting a formal investigation into the failed integrity of the dashboard on the Chevrolet Tahoe, years 2007-2013
A D V E R T I S E M E N T S
- Montgomery, NY, USA