This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
It was discovered that the dash was cracked in two spots while cleaning the vehicle. One of the cracks is located near the passenger side airbag while the other larger crack is in front of the driver. Nothing was done to cause the crack. My wife and I do not use armor all on the dash, we have not placed anything heavy on the dash, we do not place feet on the dash, we have not had any accidents that would cause the dash to crack. Our concern is pieces of the dash breaking off during a collision causing injury with air bag deployment. Another cause for concern is the cracking getting worse causing holes in the dash, exposing the electronic components under the dash.
Vehicle has significant and extensive cracking of the front dashboard, especially over the instrument console, due to an engineering design flaw in the 2007-2013 models. In the event of an accident, the dashboard will crack and splinter, causing potentially dangerous plastic shards to be directed at the occupants of the vehicle at time of impact, or possibly rupturing deployed airbags, rendering them useless.
Like thousands of other Chevy Tahoe, subruban and Silverado owners, I have significant and extensive cracking of the front dashboard, especially over the instrument console, due to an engineering design flaw in the 2007-2013 models. In the event of an accident, the dashboard will crack and splinter, causing plastic shards to be directed at the occupants of the vehicle at time of impact, possibly rupturing deployed airbags, rendering them useless.
- Saint Augustine, FL, USA
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I purchased this Tahoe in 2008 with almost 13000 miles on it. Before the warranty expired I had the dash board replaced because of the cracks in it. Now it has cracks all over which are worse then the original one had. There are a lot of sharp arears on it that cut easily when running a rag over it to clean it. I don't know what would be the result if it was involved in any kind of accident.
Dash cracks began appearing around 28,000 miles. Car now has 62,000 miles and four cracks. Originally, the cracks were not covered under the extended warranty. Now, these cracks are not just aesthetically displeasing, but concerns are raised about the cracks around the front airbag and safety issues with regard to airbag deployment. Cracks just became noticeable one day. The vehicle was always pampered, kept in a garage and protected by sunshades when occasionally parked outside. Upon complaining, GM offered to fix it for half of retail cost...$500 instead of $1100.
Dash has been cracked in two spots, left top corner of passengers airbag and left of hump on driver side dash. Also, trim along middle of doors are rusted along the tops. Noticed this on other vehicles and was told at the dealership (friendly Chevrolet in carrollton, tx) that none of this was under warranty.
Dashboard cracks near airbag and over speedometer. I believe this could be a safety issue if airbags employ during accident with pieces of dashboard causing injury.
Dash board is cracking and has been. Called and went into dealer and always told no recall but can they could replace it for $1000 - 1500 dollars at my expense. I worry about the air bags with parts of the dash board falling into the dash.
When you engage the rear auto lift gate (ltz) the door goes 3/4 the way up and then begins to close on you literally traping you between the door and the rear opening. At first it would happen ever so often, now I must push the button again to stop the door from closing. This is a danger especially to children.
Dashboard is cracked all over with a large crack next to the passenger side airbag. There is now a recall on the airbags which is another example of the cheap material Chevrolet put into there vehicle. If airbags do deploy, portions of those cheap plastic dashboards can be deadly. General Motors, you are on notice. You have lost a loyal customer for life.
When I began my Monday morning, it was just as any other Kentucky Monday until I unlocked my baby (2007 Chevy Tahoe ltz) and noticed a very large crack that appeared overnight!! not only is the crack above my instrument panel but on both sides of my passenger airbag! I am beyond sick. I have never had an issue like this with any other Chevy's I had. As a matter of fact, the great track record of my other Chevy is why I placed confidence when purchasing this, much more expensive model! I reached out, in person to my local Chevy dealer, and with leg propped up, tired and hot look on his face I was informed it was not their problem, the vehicle was over 5 years old. Asking to speak to the service manager seemed to really inconvenience this guy, so after a closed door meeting between Mr. Too happy to be here and the service manager, I got a very "rehearsed" spill about how this is an old vehicle and unless GMC tells them to fix it, they aren't going to fix it! even though he acknowledged this was a common problem. (fyi I never lost my cool and was hoping the cordial, business manner I projected would have been reciprocated.....wrong!) this "old vehicle" has been hand washed, garage kept and kid free since it's original purchase, and maintained well above the manufactured recommendations I'm sure. After reading a 135 page forum of people who have had the same issue as I, I have an overwhelming feeling of being let down by the brand that I have purchased since my first car, a 1986 Chevy spectrum.I feel this is a safety hazard if I or a loved one is ever in an accident as the dashboard cracks into hundreds of pieces of flying shrapnel!how can this not be a safety concern" why can't they replace it when they replace the passenger air bag component they are currently looking into replacing? we have been trolling our Chevy dealer for a new truck for my son or are we"
Dashboard has several very bad cracks that continue to get worse. The cracks are extending to the passenger airbag. I fear if an accident occurs the airbag may not work properly. This is not something that should be happening for many safety reasons.
Dashboard has severely cracked around the passenger side air bag, among other areas. Deployment of the airbag could cause sharp shards of plastic to become projectiles possibly causing injury or death.
My impeccably maintained SUV has multiple cracks in the dash that I believe if the air bags deploy will cash serious bodily harm. I am continually finding pieces on the dash on my floorboard near the gas pedals on the drivers side and far forward on the passenger side. And recently with the cracks getting worse I have noticed the broken pieces are starting to flap around with the forced air coming through the vents.
A D V E R T I S E M E N T S
- Oakley, CA, USA