Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
100,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Tracker body / paint problems

body / paint problem

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2002 Chevrolet Tracker Owner Comments

problem #5

Aug 012012

Tracker 4-cyl

  • 102,000 miles

A D V E R T I S E M E N T S

My Chevy Tracker has a broken crossmember/subframe/K-frame. Front suspension arms are mounted to this piece, it is the most important mounting point. It completely broke while driving, luckily at a very slow speed, no maj. Injury. GM knows the bad part was in every Tracker/vitara -they say it wasn't treated properly, had no drain holes. There is a bulletin to replace this part (#06186),10 years or 150K miles -which specifies the repair is covered if "displays the condition of" having the defect within that period. Fuller GM dealer agrees "clearly had the problem within the period based upon condition now". I've suffered the run-around between sr rep on the phone, and the local GM dealer. All say "would repair it if the other would". GM by phone says it's up to the local, local says GM has to authorize repair. They all univ. Agreed with facts: Had the problem within the bulletin's definition, yet insist there's no way for them to help, "the period is up" -which is a contradiction! this is an extremely dangerous failure, far worse than the ignition switch recall. In those cases, the car can still function with an aware driver. The Tracker failure is catastrophic. GM says bulletin notice mailed out told owners to check for the "signs" every year, but only sent out one notice -not to the next owners (most manufs send notices for new owners)! owner of my car who maybe saw the notice died, so we had no warning to check for "signs". every GM rep says that's their "regrettable policy". GM and local fuller GM have wasted many hours/weeks of time, directing response. To all others, saying will help and call back, not one has. GM says "there's no recall because it wasn't a popular vehicle"*! I offered to pay for part, or work, meet halfway, they did not even consider. I want mine repaired +GM to admit responsibility. Please help, thanks! quotes actually said by GM.

- Rockland, ME, USA

problem #4

May 082014

Tracker 4-cyl

  • 144,000 miles
I was driving on a two-way residential street, just picked up our two youngest grandson's from school, when the passenger side tire jammed, very unexpectedly, up in the area between the engine and frame of the Tracker. The Tracker went mid air, and then rolled. Consumer handwriting is illegible..updated 07/02/14

- Ft. Madison, IA, USA

problem #3

Oct 302013

Tracker 4-cyl

  • 85,000 miles
I was driving down the road all of a sudden every time I pressed the brakes my Tracker veered to the right into the other land and started to shake tremendously. I could not drive the vehicle with out it constantly shaking. I had it towed to a mechanic who informed me the vehicle suspension cross member bar had rotted out and was completely full of rust. After a full inspection I was told from the mechanic that my car is mechanically sound and there is no other rust anywhere in the vehicle. The mechanic told me about a recall with this part. My 2002 Chevy Tracker has just over 85000 miles. I contacted the GM dealership and they said because the warranty expired in 2012 there was nothing I could do even though it was well under the mileage limits. I recently inherited this vehicle from my mother in-law who was very sick with cancer. She did not drive the vehicle since January of 2012 due to her being extremely sick. I have all the documents of her vehicle and all her paperwork. She never received a recall for this part. I don't want GM. To fix this since I have my own mechanic but feel they should warranty the part. When I contacted them they said there is no recall on the part just a extended warranty they were offering. After looking at your website I see that there most defiantly was a recall and this vehicle never got fixed. I cant say whether the recall letter got lost in the mail or was never sent. They said the national traffic safety administration does recall not the dealership and there was no recall they were just offering an extended warranty. I just want Chevrolet to step up to their end of the bargain. Thank you

- Torrington , CT, USA

problem #2

Jun 272012

Tracker 4-cyl

  • 112,000 miles
I was driving to work one night when my right front tire felt like its was going to fall off I slowed down and pulled off on the side of the road could not find out why it was doing this when the tire was fine. So I drove very slowly with my caution lights on to and from work because as long as you did under 40 it didn't feel like that. The next day I had a mechanic take a look at it and he couldn't figure out what was wrong with it until he drove the car and it got up to about 50mph then he pulled over and found the problem which was that the crossmember and lca attachment bracket had rusted so bad it broke free and there was nothing holding the lower arm and tire in place this made me upset because I just had the car inspected four months earlier.and they did not catch this, so we brought it back to the mechanic that inspected it and he bought a new part for it and it was good but it was starting to rusting out on bottom part below the doors and around the tires then just a week or so ago the timing belt broke and that's how I found out about this recall and I want to know why I was not informed of this and as of date 5/28/13 I only have 137,003 mileage on my Tracker.

- South Londonderry, VT, USA

problem #1

Aug 052007

Tracker 4WD 4-cyl

  • Automatic transmission
  • 58,000 miles
The contact owns a 2002 Chevrolet Tracker. While driving 35 mph, the vehicle began to shake and jerk to the right when the brake pedal was depressed. The mechanic stated that the front cross-member disengaged and was rusted. As of September 11, 2007, the mechanic had not repaired the vehicle. The current and failure mileages were 58,000.

- Grove City, OH, USA

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