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10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
68,036 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Traverse steering problems

steering problem

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2009 Chevrolet Traverse Owner Comments (Page 1 of 11)

problem #201

Sep 132016

Traverse

  • 80,000 miles

A D V E R T I S E M E N T S

Power steering completely fails when making low speed turns (ex. Into a parking space, at an intersection...etc.). steering gets very stiff that at times I cannot complete the turn. Have to stop and reverse to straighten out. Been very close to hitting vehicles because of it. From what I am researching, I understand this is a widespread problem with these vehicles. What I don't understand is why there hasn't been a recall to fix it. I guess the industry doesn't see it as big issue since they aren't the ones driving these cars and putting their own lives, family's lives and others on the road at risk. It's easy for them to say "fix it on your own" or "just buy another car". but for those who can't and depend on their vehicle day in and day out, it's a big problem. I would understand if it was normal wear and tear or if no one else was having these problems, but its not. It's a big problem all over the U.S. fix it please !!!

- Edinburg, TX, USA

problem #200

Jul 162016

Traverse

  • 90,000 miles
At low speeds it get hard to steer. Took it to the dealer not sure what is wrong with it.

- Lafayette, IN, USA

problem #199

Aug 312016

Traverse

  • 84,500 miles
A periodic failure of the power steering had occurred from when the vehicle was new. Sometimes 2 to 3 times a month but sometimes not for several months. Dealer "unable to duplicate problem. Bring it in when it is doing it". only lasted through 1 to 2 turns and then it was fine. It has done this sense new. A month ago it started doing this all the time. 8 out of 10 turns you would loose steering. My wife ran off into the gutter several times. I took it to a local trusted repair shop and was told there have been hundreds of complaints regarding this same problem and G.M has not addressed it. Repair cost $900. I looked on-line and it was true. There is even a class action suit filed due to this issue. (mainly at low speed turns but not always).

- Livermore, CA, USA

problem #198

Aug 042016

Traverse

  • 90,000 miles

A D V E R T I S E M E N T S

When decelerating or moving slowly, the car intermittently experiences a complete loss of power steering. My wife is barely able to turn the steering wheel.

- Honeoye, NY, USA

problem #197

Jun 182015

Traverse

  • 95,000 miles
Sudden and unexpected loss of power steering at low speeds. Turning the vehicle at low speeds suddenly becomes very, very difficult as vehicle's power steering assist stops working with no warning.

- Iola, KS, USA

problem #196

Jun 202016

Traverse

  • miles
Takata recall...when im driving my steering wheel seems to lock up...and it also cause a bad shaking.

- Rochester, NY, USA

problem #195

May 232016

Traverse

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Chevrolet Traverse. While driving various speeds, the steering wheel seized. The steering wheel required excessive force. When making a left or right turn, there was an abnormal noise coming from the steering wheel. There were no warning lights illuminated at the time of the failure. While driving at various speeds, the steering wheel was difficult to maneuver. The manufacturer was notified and no repair was performed. The failure mileage was 100,000.

- Greer, SC, USA

problem #194

May 232016

Traverse

  • 98,000 miles
2009 Chevy Traverse with 98xxx miles on it. We have been having issues for the past 40, xxx+ miles that we've had it. The steering will intermittently seize up while driving, making it near impossible to make a turn. It takes my entire body weight to turn the wheel and at times it lets loose almost causing me to overcorrect. I will sometimes have to make several corrections before getting into a parking spot. It is a very unsafe situation that GM needs to correct as it is seemingly a universal issue.

- Cottage Grove, MN, USA

problem #193

Apr 252016

Traverse

  • 134,000 miles
Steering whine, some loss of steering control. Called dealer first said rack covered on day of appointment, rack not covered. Called GM, won't cover. Case 8-2095354928.

- Murfreesboro, TN, USA

problem #192

May 052016

Traverse

  • 68,000 miles
2009 Chevy Traverse with 68000 miles. Vehicle has had steering problems which I brought to dealer while under warranty. Was told that sound (squeel/rev) was normal. Now car not under warranty. Noise getting louder. Take to dealer. Says I need new power steering pump, and rack and pinion. I notice there is a special coverage 14329 which covers power steering issues (pump etc.). price quoted to fix everything was $2500. I asked for price relief given the history of the power steering problems, I had raised the issue while under warranty, and the special coverage. Dealer and GM refuse to offer any reimbursement. Not even for the pump which is covered under special coverage 14329. I am now out $2500. This steering system was a lemon from the get go. Steering is a major safety issue. This should have been recalled fro all vehicles in the 2009-11 range for Traverse/acadia/enclave. It is not only irresponsible, but gross negligence not to address this problem and pass the problem to the customer.

- West Lafayette, IN, USA

problem #191

Aug 012015

Traverse

  • 80,000 miles

A D V E R T I S E M E N T S

I have been having issues for several months now regarding the steering. The problem is now occurring more often. At times the steering becomes stiff making it difficult to turn. Basically the power steering ceases to function mid-turn without any warning. The vehicle goes into manual steering and it is almost impossible to turn the wheel. I have had this occur when attempting to pull in or out of a parking space, turn in a parking garage, turn in a store parking lot, making a turn at a traffic light, etc. I have mentioned this issue to the dealer but said they could not find a problem with the steering. I had the rack and pinion replaced two years ago but it was not because of this problem. The dealership was making others repairs and noted that rack and pinion needed replacement. I have not received a recall notice regarding this issue. I noticed that there are numerous complaints regarding the same issue with the steering. Why is this problem not a recall? this is a serious issue that needs to be addressed before it causes a fatality. The steering problem concerns me and I am currently looking for another vehicle.

- Ravenel, SC, USA

problem #190

Mar 112016

Traverse

  • 70,000 miles
The contact owns a 2009 Chevrolet Traverse. While turning right at 5 mph, the steering wheel seized without warning. The failure recurred numerous times while turning. The vehicle was taken to a dealer where it was diagnosed that the power steering pump failed, which caused the rack and pinion to fail. The power steering pump was repaired under a customer satisfaction campaign, but the rack and pinion was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was approximately 70,000.

- Bay Village, OH, USA

problem #189

Feb 192016

Traverse

  • 11,900 miles
Had my steering pump replaced at the dealership on a recall told me to watch my steering the rack and pinion did not get replaced on February 19th 2016 picking up my boys front and start shaking check power steering fluid it's on the low side been told it's my rack and pinion. Also my tire monitoring system like you can I coming on and off has been check codes are not saving when off same thing when I had my transmission redone codes are not saving on the computer.

- Flint, MI, USA

problem #188

Mar 032015

Traverse

  • 90,000 miles
The steering wheel catches and I cant turn. I got the pump replaced and I am still having the same problem. Some people have had recall sent to them for this problem but I have not received anything.

- Atmore, AL, USA

problem #187

Dec 012015

Traverse

  • miles
I've been reading numerous complaints about the steering problem with the 2009 Chevy Traverse and I don't understand why GM has yet to issue a recall on the steering issues. There have been times when I try to turn either left or right where the steering starts to stiffen up making it difficult to turn. Or if I'm pulling out of a parking space, trying to turn is an issue. This is a serious fatality waiting to happen. Are they going to wait until the lawsuits start coming in before they do something?

- Lowell, MA, USA

problem #186

Nov 192015

Traverse

  • 78,000 miles
While making a left hand U turn the power steering quit, nearly causing a serious accident

- Boynton Beach, FL, USA

problem #185

Oct 242015

Traverse

  • 82,000 miles
My power steering stopped working. The dealership replaced the pump, but said it stopped working becasue the rack and pinion steering was leaking. The rack and pinion steering replacement cost is $2100, which I need to pay. I do not understand why the rack and pinion steering is not part of this special coverage adjustment, when it is the cause of the part replaced as a result of the special coverage adjustment. I am also concerned that this is not a recall. When the power steering stops working, it is very dangerous. If there has not been an accident or death as a result of this problem, there soon wlill be, in the past year I havee spent $6,000 on repairs for this car, which has 82,000 miles. I have replaced the brake line for $1500, $2000 for replacement of 3 ignition coils and 3 spark plugs and a gasket. This is the second time I have had to replace a spark plug. Now, I have been asked to spend $2100 to replace the rack and pinion steering. Enough is enough, I am trading in this car before another very expensive problem develops. The labor cost for repairs is very expensive because the engine needs to be removed to reach the section that needs to be replaced. I was told that these problems happen as cars get older, but the number of problems the Traverse has versus the number of problems cars of similr mileagr has seems to be lopsided. This experience has soured me on ever purchasing a Chevrolet again.

- Columbia, MD, USA

problem #184

Oct 122015

Traverse

  • 58,900 miles
We had a power steering noise. Took to our Chevy dealership. Recommended power steering pump replacement under special coverage 14329(bulletin/extended warranty) they found fluid leaking out of the front rack power steering boots. Recommended replacing rack & pinion & proforming a front end alignment at a cost of $1119.05 to me. We feel that this repair should be covered by GM since it is also all part of the power steering system. We discovered thru the internet that there is a class action lawsuit on the 2009 Traverse steering system.

- Cape May, NJ, USA

problem #183

Oct 162015

Traverse

  • 92,000 miles
The wife complained about brakes sounding odd, a week after having new brakes installed. Took it in, they said they looked fine. Then all of a sudden her anti-lock break light and stabilitrak light go off while driving to work on a major surface street (50mph). Take it in to have it checked out, they find a sensor in the brake cylinder is bad, and the cylinder is gushing brake fluid. $800+ to fix. Plus our power steering is going bad. There is an internal leak in some boots that are not working properly. $1200 to fix. It's like they had a bunch of parts lying around, and they slapped them together to build a vehicle, even though none of the parts work together. The government should never have wasted the money to prop up a horribly inefficient company.

- Cliniton Twp., MI, USA

problem #182

Sep 082015

Traverse

  • 49,780 miles
Took my car into dealership martin Chevrolet because check engine light came on. Since my car was new in 2009 my steering on my car has always been hard to turn. I asked them within a year of getting car but said nothing was wrong. Well the power steering water pump and steering gear assembly was leaking. Also my timing chain was defected. There was an extended warranty for the timing chain and pump but not the steering gear assembly. My car has less than 50,000 miles on it. Chevy knows that the steering has been defected but would not cover the gear assembly so it cost me $934.19 to fix. Chevy should cover the cost for everything!!

- Rancho Palos Verdes, CA, USA

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