10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
27,506 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Traverse seat belts / air bags problems

seat belts / air bags problem

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2012 Chevrolet Traverse Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #3

Jun 132013

Traverse 6-cyl

  • 9,500 miles

A D V E R T I S E M E N T S

Between 5 and 7 times the dashboard message would appear with message stating service air bags. Took to dealer on four occasions to fix. Next a dashboard message would appear informing me of engine failure, loss of power.the vehicle would slow down to no more than 20 mph. Pulled over shut engine off and than it would be ok. Next time about 5 days later the message again appeared when my wife was driving with grand kids. The engine slowed down to about 20 mph, while she was blending into traffic on a highway. Had to pull over or be run over by traffic. Took car to dealer for repair. Next the vehicle developed a backlash in drive train, which is noisy. Dealer said G.M had service bulletin on the noise and recommended ( do not repair) noise is typical. Idid not have the noise for first 20,000 miles. Afraid that this is another safety issue that G.M does not want to address. Lost all confidence in vehicle safety. G.M won't buy the vehicle back or give a realistic trade in value for it.

- Whitehouse, OH, USA

problem #2

Apr 122013

Traverse 6-cyl

  • 6,062 miles
The service airbag light was on. Took it in to the dealer. They replaced the front seat outboard seat back airbag. June 5 it went back in with the airbag light on again. They fixed a connector in the driver seat side airbag. Oct 18 it went back in with the airbag light on. They replaced the front seat anchor plate tensioner. Dec 31 it went back in with the airbag light on. They replaced the module and harness assy. Feb 12 it went back in again. They replaced the wiring in passenger and driver side airbags. March 17 it went back in again. They offered me a new car.

- Middlefield, OH, USA

problem #1

Feb 182013

Traverse

  • 4,500 miles
Traveling approximately 55mph we were hit on the rear passenger side damage to the rear passenger tire well and rear right side on the body with extensive damage underneath. No airbags deployed at anytime in the vehicle. It was taken to the dealer's collision and repair shop and after several weeks it was returned. Within a week of getting it back the service airbag light came on, we took it back to collision repair center thinking it was an issue with the accident but the collision repair sent it to the dealership saying it was a warranty issue. I've taken this vehicle back 4 times now for the same service airbag light. Dealership service department supervisor keeps telling me it's an issue with there not being a grease needed on the sensors and that they apply to each sensor as it comes up, now on the 4th trip back service department manager claims that isn't correct and it has nothing to do with the issue. Each and every time I've taken this car in I have specifically asked if this is a safety issue and if it means my airbags are not working correctly every time I've been told, "no, your airbags are ok, there is no risk to you or your family." Dropped car of for final research into this issue since light came on again this week and service manager tells me that yes it does mean my airbags are not operating properly and there is a safety issue here.

- Elk Grove, CA, USA

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