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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
40,789 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chevrolet Traverse fuel system problems

fuel system problem

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2013 Chevrolet Traverse Owner Comments

problem #17

Mar 072023

Traverse

  • miles

A D V E R T I S E M E N T S

I was parking in front of a restaurant- my foot was on the brake and as I came to a stop the engine revved up and the car surged forwarded about 5 feet - The car pushed a pole and blew out the front door and the door frame- all this time my foot was on the brake. If someone was walking in to the restaurant they surly would have been killed. NO warning lamps or lights-I have not taken it to the dealer yet the body shop still has it. There was no police report the accident was on private property. If the dealer gives me the runaround I'll get rid of this car.

- Las Cruces, NM, USA

problem #16

Apr 072022

Traverse

  • miles
I-€™ve told penland automotive llc car dealer Joey my vehicle cuts off while I-€™m driving me & my kids have been in 8 near death experience & I-€™ve been in 6 by myself I went to trade it in because that-€™s not safe & I-€™ve done plenty of work on it I-€™ve told him the service stabiltack keeps shutting it off & im scared he says it-€™s nothing he can do about it & I-€™ve only had this vehicle a year it started before the 1 year anniversary on the truck!! Him not doing nothing is not ok!! I thought it needed a tune up but I really didn-€™t so I paid out that for nothing! I-€™ve also went to green light Chevrolet in Laurens they said it was a corrosion fuse box but a fuse box no lights of nothing would be working & I paid out $135 just for them to look at it & tell me that I told them what it was saying & they said the fuse box negative I went on YouTube & asked other mechanics they said it-€™s a part that needs to be cleaned or it will catch fire they would do it but they can-€™t because im making payments & it-€™s stuff that Chevy would have to do! I-€™m trying to get help some where before this truck get me or me & my kids killed

- Clinton, SC, USA

problem #15

Dec 032019

Traverse

  • 65,000 miles
While driving on the turnpike during rush hour near philadelphia I got a vehicle alarm for reduced power. The vehicle then quickly slowed down from 50mph to 10mph nearly causing an accident. Then a alarm for stability trac control. Pulled codes P089 and P228C. This is very dangerous and needs to be addressed asap.

- Collegeville, PA, USA

problem #14

Jun 012019

Traverse

  • 110,000 miles

A D V E R T I S E M E N T S

My vehicle is ailling up and down. Its use excessive gas and when it ail up and down the lights get dem and back to normal. It stalls if I stay in park a period of time and even when im waiting in the drive through for food. The amplifier just completely stop working for some reason. I think it's an electrical reason or the ECM fuel gage need to be reset. I know this has been on recall with other vihicles like mine.

- Byhalia, MS, USA

problem #13

Aug 182014

Traverse

  • 2,000 miles
My vehicle has been doing this since it was purchased. The acceleration and deceleration are jerky sometimes. It feels occasionally like I have been rear-ended. I feel like it tries to accelerate while I am applying the breaks. When I am trying to apply the gas sometimes it has no power and I have to push the pedal down harder which leads it to jerk forward. Hard gear shifting lots of shaking and lurching. It is exactly like what the class action lawsuit against GM describes but my vehicle isn't one involved in that yet, but I believe it should be.

- San Tan Valley, AZ, USA

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problem #12

Feb 222019

Traverse

  • 86,400 miles
I was traveling on the interstate going 70mph and it felt like my Chevy Traverse lost power with no other symptoms or sounds prior to this happening. All maintenance was up to date. The car was officially in "limp mode" with only being able to travel at 20-30 mph on a busy interstate. Reduced power, service stabilitrak, service traction control and check engine lights all came on for the first time. At the service department in the dealership, it was diagnosed as a faulty high pressure fuel pump. High pressure fuel pump, fuel rail, front timing cover and engine oil pan gasket were all the recommended parts for replacement. All of which was related to the faulty fuel pump.

- Columbia City, IN, USA

problem #11

Aug 202017

Traverse

  • 30,000 miles

A D V E R T I S E M E N T S

Takata recall, my airbag light comes on and goes off whenever it wants. Sometimes it with come on and stay on for days to months at a time, I took it back to the Chevy dealership where I purchased it from. I paid for the diagnostic and for them to fix it and it stood off for a few weeks and came back on and when I called and told them that my airbag light came back on they to me to make an appointment to get a 3rd diagnostic and for me to paid again I refused and I am just dealing with the light coming and going off on its own. I have to hold my key in the ignition in the forward position being cranked for about 4-5sec just for my SUV to turn on and asked the dealership why and they couldn't give me an answer and just shrugged there shoulders with no answers. And when I put my give my SUV a little bit of throttle it hesitates a bit and when I happen to floor it being stuck in the snow it studder and hesitated for about a sec or two before it reacted

- Niagara Falls, NY, USA

problem #10

Jul 162018

Traverse

  • 91,000 miles
Vehicle randomly indicates service traction control, engine powering down, service stabilitrack. Vehicle then shuts down. It has happened several times without any warning. The check engine light will come on and then it will go back off.

- Fredericksburg, VA, USA

problem #9

Jul 022018

Traverse

  • 59,000 miles
I was driving to work like any other day. As I was about ten minutes away from my work. My Traverse suddenly started to shake. And then the check engine light came on and engine power reduce, service stabilitrak, traction control off popped up on my dash board. I went from 70 mph to under 20 mph with in seconds. Thank god it was not so much traffic because I probably would not be here typing up my complaint about my car. There is even a Chevy forum that I found, where multiple people have had the same exact issue. www.traverseforum.com here is the website where I have found multiple complaints of the Chevy Traverse and other Chevy models. Hope someone can do somethig before someone gets in a horrific traffic accident or even causes death to someone.

- Marysville, CA, USA

problem #8

Jul 232017

Traverse

  • miles
Engine/drivetrain > engine power reduced at 70 mph miltstipek 01:12 pm 09-05-2017 I want to report a very dangerous and safety hazard that we recently experienced with our 2013 ltz Traverse. On July 23,2017 my wife and I were driving on interstate 80. Driving in the middle lane going 70 mph. All of the sudden bells were ringing and dashboard alerts lit up. (traction control off, service stabilitrak, engine power reduced) our speed went from 70 mph to 10 mph in seconds. The traffic behind us were swerving all around us to avoid a serious accident. We were lucky no one was killed. We were finally able to get off the road into a truck weigh station. Our Traverse was towed to the nearest Chevy dealer in frankfort, il. Low and behold there wasn't anything wrong with the traction control or the stabilitrak. We were told that the codes were for the high pressure fuel pump and sensor. The ECM should not have these three problems routed together. There should be some sort of alert for the high pressure fuel pump before it it a problem and the engine speed dropped. The ECM should be reprogrammed so that it does not drop the speed down that fast. Please get this fixed before there are major fatalities! GM you have been warned! (this is another person with countless others with this experience - fix it or you will have their blood on your hands) do the honorable thing please!

- Victorville, CA, USA

problem #7

Sep 172017

Traverse

  • 60,000 miles

A D V E R T I S E M E N T S

While driving on freeway traction control off light came on the engine speed reduced came on and car immediately went from 60 mph to 15-20 causing me to spin out and lose control on freeway and eventually slammed into side of road, (managed to drive home going about 15 mph at 1:00 in the morning)bending my axle and the next day on the news it was reported cars with onstar were hacked. Next morning no light was on in the car and able to drive with bent axle. Repairs completed and my insurance rates were increased. One year later light came on again traction control off then engine speed reduced and car went from 40 to 15 (luckily I just got off freeway going to work) on surface street and managed to make it to work. Called Chevrolet dealer and was told many different things. Was told that particular light comes on when anything goes wrong with the car to prevent further damage to "the car" but put lives at risk. Checked the Chevrolet forum and this happens quite often and people say get rid of it as soon as possible and don't use it as a family car because it can stall on the highway. This feature should be removed from all vehicles. I was told there was a private recall on the 2011 equinox throttle body, shame on Chevrolet, shame on onstar!

- Victorville, CA, USA

problem #6

Sep 082017

Traverse

  • 73,000 miles
Service stabilitrac, traction control off, engine power is reduced, service traction control. The vehicle will not driver more than 30 miles per hour. Dealer and other service shops have not been able to find any codes. If you turn the vehicle off and back on it will work fine and it can be weeks or even months before it happens again. In searching the internet there are many reports of the same issue in different blogs, this is a safety concern as you can lose power when driving in a highway at 70 mph. See this youtube video which shows the issue. [xxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Manteca, CA, USA

problem #5

Apr 242017

Traverse

  • 5 miles
While exiting a store parking lot onto a city street, at night, going approx. 40mph, I had my 3 young children in the vehicle and my SUV suddenly loss power. It shut down completely, in the middle of traffic, with out warning. Luckily the car behind me seen what was going on and did not rear end me. I tried to start the vehicle up and it wanted to turn over but couldn't. the engine light came on and it started to smell of gasoline. The people in the car behind me, helped me by pushing my car out of the way of traffic into a parking lot. I called roadside assistance and had them tow my truck to my house since the dealship was already closed. The next morning, they towed it to the nearest Chevy dealership. The following day the dealer diagnosed it with a fuel pump flow control failure, and told me it would be $ $965 to repair. I have only owned this vehicle for 6 months, and it only has, 70,000 miles, with a manufacture powertrain warranty still. So I called GM, and come to find out there was a recall on the same year make and model as my SUV, for the same problem/part, but because the recall is VIN specific, GM will not pay for the repair. I put in a service request and have spoken to 7 different people, with 1 supervisor advising me that they were going to contact the dealership and see what they could do to help get it fixed. That was 4 days ago, never heard back from anyone. I called today and the lady I spoke with, said there was no notes indicating that anyone was working on a solution, or of anything they promised to do. The only thing she said was my vehicle wasnt covered under the warranty and there was nothing they could do. So now I am very upset, I haven't been able to get to work because this was my only source of transportation and I wasn't provided a loaner, I do not have the money to fix it. Can someone please help??

- Phoenix, AZ, USA

problem #4

Aug 312015

Traverse

  • 33,000 miles
The fuel gauge started fluctuating at first after going from drive to park. The fuel gauge reading would be off anywhere from 1/8 to 1/4 of a tank. The first problems were the gauge undercompensating for the actual fuel in the tank, then overcompensating, now it goes back and forth. Now the problem is no longer limited to when the car is in park, I never know how much fuel I have while I am driving. This is a very serious and potentially dangerous situation. It is an ongoing daily problem

- Huntington Beach, CA, USA

problem #3

Sep 082014

Traverse 6-cyl

  • 34,000 miles
Fuel gauge shows 3/8 of a tank and computer shows 175 miles to empty and it runs out of gas.

- Tonganoxie, KS, USA

problem #2

Aug 042014

Traverse

  • 25,000 miles
The contact owns a 2013 Chevrolet Traverse. While driving 25 mph, the low fuel indicator illuminated and the vehicle stalled. The fuel gauge displayed the incorrect amount of fuel. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000.

- Kingston, OK, USA

problem #1

Aug 072014

Traverse 6-cyl

  • 25,000 miles
Fuel gauge registered fuel but vehicle stalled out due to lack of fuel.

- Kingston, OK, USA

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