This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On March 4, 2023, I purchased a 2015 Chevrolet Traverse from Landers Chrysler, Dodge, Jeep, Ram located in Norman, Oklahoma. Before actually purchasing the vehicle and after inspection it was stated to the dealership that the [XXX] would not purchase the vehicle with the various problems notated before purchase. After receiving a verbal agreement that the problems would be fixed my wife and I signed the contract. My wife and I took the car to Lawton Oklahoma from Mach 4 to March 8 when we were to return the vehicle for repairs. Then on March 17, 2023, we picked the vehicle up from Landers after repairs. After leaving Landers Chrysler and then getting onto HE Bailey Turnpike the vehicle-??s check engine light came back on, and the passenger headlight was out again. However, on March 20, 2023, [XXX] wrote a letter to Landers Chrysler with several complaints which needed to be rectified. -??RE: Failure to disclose material information, and/or making a false representation of a present or past material fact such as a diagnostic trouble code: (Catalyst System Efficiency Below Threshold [possible needed repairs] 2015 Chevrolet Traverse) known to dealer, and by the dealer-??s failing to disclose such information involving the vehicle's history to a recent purchaser, and Lending Institution. Landers Chrysler did fix the problem with the check engine light, but refused to fix the front headlight problem, and told the [XXX] that since they had a service contract, that should cover the headlight situation. However, that is not the case. The service contract does not cover headlight problems, and Classic Chevrolet where the vehicle is now located wants to charge me over $2000 to fix the problem. Although my wife and I thought that the headlight was fixed, it was later learned that it was not. I sincerely believe that Landers Chrysler knew that the headlights and possibly light switches had serious problems, then sold the vehicle knowing this. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
The biggest problem is that mechanics don't know how to fix this problem. Traction control needs servicing with causes you to lose acceleration on the freeway. Then sometimes stabilitrac also goes off. Now the vehicle engine keeps running when turned off. The air conditioning sometimes randomly won't work at all, and last the tire servicing system now won't sync.
on my vehicle the Electrical system in the Drivers door and All 4 doors have connector connecting the doors electrical to the main Body harness. These connectors DO NOT HAVE a gasket or any means of sealing out the weather, This connector rides between door and body between the Hinges and is exposed to weather and Road Conditions. This Connector not being weather Proofed has rotted and shorted/Corroded pins. This failure of the Pins has disabled all electrical function controlled from the Driver door. 1. Driver is unable to adjust Power mirrors. 2. Driver is unable to lock or unlock other doors. 3. Driver is unable to Disable Other passengers ability to open or close ANY power windows 4. Driver is unable to open/close Drivers window and or Passenger windows. (ie child opens) 5. Driver is unable to Open or close any power windows. 6. Should driver manually lock Driver Door and become incapacitated in any way, Driver Door lock does not respond to Lock/UN-Lock form other doors or computer. I recently bought this vehicle in a private sale, Previous owner did point out window buttons not working, I believe was unaware of the other Door Controls not functioning, was un-aware of functions not working. Searching on google has reviled this issue to me on wide range of years and makes for Chevy/GMC
The headlights constantly burn out, at a rate of one bulb every two months. It would be a tragic safety event if they both went out at the same time. The design of the headlight system is poor in that you have to replace the light through the inner fender, making it nearly impossible to do without touching the bulb. Poor design and something needs to be done to address this issue.
- Park Hills, MO, USA
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Vehicle shuts off while driving check engine light and traction light turn on.. sometimes starts shaking really bad... also decelerates while driving.. incidents have occurred multiple times within the last 4 months
No sound from vehicle. No blinker, no back up, no bluetooth, no radio. No sounds! this is a danger to myself and others! while driving, the sound went out.
A week after the purchase, the car started to stall while driving and the ac went out. The dealer replaced the air compressor. About a few weeks later, the vehicle stopped wouldn't start. I took it back to the dealer and they claimed to have taken it to another repair shop and they deemed it an electrical issue. They claimed to have fixed it. I got the vehicle back and the very next day it started to smoke while driving and the ac went out again.
The contact owns a 2015 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the contact stated that there was an abnormal electrical smoke odor. The contact stated that the check engine warning lights and other warning lights were illuminated. The contact became nauseous but no medical attention was required. On two occasions the vehicle was taken to lake country Buick GMC located at 123 5th St ne, devils lake, nd 58301, (701)401-2164 and rydell Chevrolet Buick GMC Cadillac, 2700 S Washington St, grand forks, nd 58201, (701)772-7211, to be diagnosed. The contact was informed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted or informed of the failure. The approximate failure mileage was 37,500.
While driving, my reverse camera came on, service engine light, traction control turned off, alerts for parking assist off, service traction control, service stabilitrax. Loss engine power and was not able to accelerate over 10mph while flooring the gas. This happened on a low traffic road thankfully or one of my children could have died in an accident. The alerts began while driving down a hill, the engine loss was noted when I turned. Apparently there are pages and pages of forums regarding this exact issue with the Traverse. How is there not a recall" how many people must die in accidents caused by engine power loss before you do anything"!
While driving, the dash of the Traverse will flicker on and off. When this happens, the headunit will restart and flash a couple times before staying on. The back up camera will also turn on randomly, while in motion. When the dash flickers to off, I am not able to use my blinker or see my mileage.
Loud noise coming from the power steering area when I accelerated and turned the steering wheel. This happens when I wanted to park my car. I just changed water sensors, and now it has the evape error. That not really good for under 60000 mile car, its not normal
I have had several instances that have involved service stabilitrek/service traction control lights coming on along with engine power reducing warning. I've lost power and had speed dramatically reduce putting me in dangerous situations. When this happens I am not able to accelerate and vehicle slows to a stop. First time this happened I was on a city street going about 40 mph, second time I had just gotten off the freeway and was making a right turn. I lost steering in addition to the other problems mentioned. I have had it to the dealership 3 times for this issue and it will be going back tomorrow as my husband had this happen again tonight when exiting the freeway. The things the dealership has done have not resolved the issue. First time I took it they said a hose had come loose and engine mount needed to be repaired. The second time I took it they replaced a sensor. Third time I took it they could not find any codes indicating what the problem was and the car did not act up when they took it out for a drive. Car is also shifting forcefully when I am traveling on the freeway going around 65 mph. It also does this when cruise control is on.
I have owned this vehicle a little over 38 months. The problem began on 6-13-2018 while I was stopped at the end of my driveway. When I shifted out of park there were clicking noises in the dash. This had never happened before. I took it to the dealer who stated it was a solenoid that needed replacing in the dash. It was replaced, but did not solve the problem. There are two of these solenoids so they ordered the other one and that wasn't the problem. I was told that the "housing" for one of these solenoids needed replacing. They had two other 2015 Traverses and both of them had the same problem. I was told that the mechanics had never had this type of problem before. I think that the owners of the other two vehicles never paid attention to this noise and/or thought it was normal. My point is that this should be researched to see if these solenoids/housings are faulty. If one fails then you can't get out of park to shift. If they are faulty, then why should I have to pay to have it fixed. Thank you for your attention.
Recently leased vehicle is a hazard! on different occasions when driving, the vehicle accelerates, decelerates and brakes on its own. Transmission caught on fire with no prior warning. The vehicle can not drive straight, it does not move when placed into reverse and sounds like a car badly out of shape. The vehicle bucks and makes loud clunking sounds as if the different speeds could not kick in. The car has never given any warning on the dashboard for all the issues it presents. Electrical issues: Can not charge phone on it. Taken vehicle to the mechanic at the dealership but their reports state no codes available for any possible issue. Only until the car started to burn and show smoke, did the mechanics attempt to fix it. Report returned shows that the transmission caught on fire with no root cause found, steering wheel and alignment where needed, several pieces known as clutches/pats had to be replaced. All these issues presented driving in street traffic under 40mph and in short distances.
Driving my 2015 Chevrolet Traverse on an expressway at 65 to 70 mph when suddenly the vehicle started to slow down even when pressing on the accelerator. The speed continued decreasing when we noticed that the radio had also shut down. Fortunately we were able to make our way to the breakdown lane without any mishap. That's when we notice the engine was also completely shut down. We were fortunate that we were able to pull over without causing an accident. We called the dealership and explained the problem and was puzzled that they were not too concerned about the problem. My wife is not concerned about the safety of this vehicle. I have noticed that complaints have been reporting a similar problem. My vehicle is currently at the dealership and they provided me with a loaner in the meantime. I was told that most likely they will not be able to find any problem with the vehicle. This is not much consolation, to us when we will be returning to Florida in the near future and wonder whether this problem will occur again when we are on expressways with five to six lanes, all going 70 mph or more and with little room to get out of the way to safety. Looking at other similar issues, what is mentioned as the problem could be the switch, the battery or the alternator, or wiring to all these components. I cannot believe that this issue cannot be diagnosed and remedied immediately before someone gets hurt.
My wife and I were driving our 2015 Chevrolet Traverse on the interstate traveling at 80mph. When I took my foot off the accelerator the accelerator stayed in the down position and continued to accelerate the vehicle. We were up to 90 mph. I put my feet on the brakes and was able to slow the vehicle to 70mph. The accelerator was still stuck in the floored position and fighting the brakes. I was able to manipulate my foot behind the accelerator and after several attempts to pull the accelerator up it released. There was a loud clunk and we were able to pull the car off the interstate. When the car was placed in park, all the warning lights went on and the engine shut off. The vehicle would no longer start. Chevrolet towed the vehicle to the dealership where it was discovered the accelerator sensor and module went 'bad' per the dealer. The sensor malfunction caused the accelerator to stick per the dealership.
Drove my brand new 2015 Chevy Traverse to work for 2.1 miles, parked, within 15 mins my car caught on fire. Totaled. Fire dept had to put fire out. Tysons corner, va parked at 8281 greensboro drive, tysons, va 22102
A D V E R T I S E M E N T S
- Lawton, OK, USA