10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,452 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Chevrolet Trax brakes problems

brakes problem

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2015 Chevrolet Trax Owner Comments

problem #5

Nov 092016

Trax

  • 4,000 miles

A D V E R T I S E M E N T S

Owned this 'vehicle' for almost a year (13,500 miles - had some miles from dealer). Brakes have been replaced twice due to master cylinder and related issues. Additional five recalls on top of that - one related but not included in the actual recall because I haven't had an accident... yet....was being unable to disengage the seat belt - on a normal day - every day. I am now on my 2nd senior supervisor at Chevrolet telling them to come pick the thing up. Naturally Chevy's stance is to keep repairing the vehicle - not call it what it is, a bad product and take it back. So, multiple trips to different Chevy repair shops, all setup by Chevy customer service of course, and quite frankly I prefer the loaner vehicles because at least you don't have to stand on the brakes to keep it from rolling forward...or backward on a hill...or keep two car lengths behind because emergency braking is not an option. Trade in value is less than half what I paid, and I'm afraid the next owner might be seriously injured. My grandmother and my son won't ride in it...rest of the family doesn't want to even try after hearing the stories. So, don't buy one of these vehicles. Chevy will not stand behind their product, and admit when they manufacture an accident waiting to happen. All vehicles have recalls. I've owned 5 Chevy's. never again. Actually considering letting them repo the vehicle just to get rid of it. Buyer beware.

- Greeley, CO, USA

problem #4

Jun 182016

Trax

  • 12,400 miles
Backing up vehicle, pressed brakes, went to floor, no brakes. Put car in neutral till vehicle struck another parked vehicle. Put car in drive, put foot on brakes to stop and check damage, no brakes. Put car in neutral, cruised to stop. Tried to put car in a parking slot, no brakes, car put in neutral and I turned into a curb to stop car. Before leaving pumped brake and checked for pressure - now ok. Drove home and parked car in drive. Called General Motors to have car brakes checked out. Happened once before - exact time unknown - in parking lot - with no cars around, to back into. No pressure on brake pedal. I thought I just missed the brake pedal. Minor damage to both vehicles.

- Canton, MI, USA

problem #3

Mar 012016

Trax

  • miles
The brakes were noticeably squeezing at less than 4000 miles. I'm not sure for how long because I do play loud music, although I had noticed that stopping was requiring more pressure, I thought it was justvmyvimagination. Then I heard the squeezing over my radio. I asked my boyfriend to drive the 2015 Trax and he said I needed new brakes and refused to drive it again. I took it to an authorized Chevy dealer and was charged 25.oo for an inspection because they claimed the short distance they drove could not reproduce the sound, no defects found. The squeeking got louder, I took it to the Chevy dealer that hosed me on the purchase of the car, they also stated they could not find any defect nor could they hear anything, so I offered to take the mechanic and manager of service for a ride at their lrisure, both declined, I even offered to let them drive, again they refused, I was later told that they knew something was wrong but they didn't feel under Chevy guidelines it was necessary tobrepair. They wouldn't repair the brakes even after I said I would pay for my own safety! I went back in and got both their cards and advised that if they were going to promote the Chevy brand, my son should know who to sue if I die in that death trap. I later talked to my car insurance carrier about my high rates, he stated that it was due to the Trax proven history of issues/failures for especially for being a fairly new Chevy model, specifically those which the public is still unaware of. I paid 32000 for the upgrade model and I can't even get an offer better than 16000 with less than 7500 miles on it. Oh, and the ac constantly cycles and my old ten speed blew colder air!

- Greeley, CO, USA

problem #2

Mar 022015

Trax

  • 60 miles
The brake started sqeeking after drove of lot in Feb 2016 up till this very day June 2016. Also when applying brake hard car slides past stop.

- Texarkana, TX, USA

problem #1

Jan 012016

Trax

  • 800 miles
The contact owns a 2015 Chevrolet Trax. When the contact released the brake pedal, the vehicle rolled backwards. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed as a feature inherent to the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 800. The VIN was not provided. Updated 04/07/16

- Binghamtion, NY, USA

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