This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Css harness retainer clip locks in position on child correctly, but can very easily be pulled apart. The retainer clips on the built in child safety seats were easily pulled apart when pressure were applied due to design flaw.
Consumer was having trouble finding a car seat that would fit into vehicle because of the design of seat belt buckles. Service manager has tried several car seats from different manufacturers, and found that none were accessible to vehicle. Manufacturer will be contacted to look into the problem further.
This complaint is on the gerry one-click car seat, model # 691. Other identifying # 020896A (manufacture date?). we purchased this in late 96 and stopped using it in early 1998. We planned to use it again and upon inspection, I discovered 2 cracks, one on each side of the car seat. The cracks are located on the plastic restraint bar, at the bolts connecting it to the seat. This car seat was never involved in an accident and has been maintained and used properly. We have since disposed of it, however I felt it should be reported and investigated if necessary. Thank you for your time.
- Laurel, MD, USA
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- Sandusky, OH, USA