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5.9

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,050 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Volt steering problems

steering problem

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2012 Chevrolet Volt Owner Comments

problem #6

Oct 202021

Volt 6-cyl

  • miles

A D V E R T I S E M E N T S

While traveling slowly (about 25mph) on an uphill grade, my Volt suddenly, with no warning messages or other alerts to me, lost propulsion, power brakes and power steering. This car is extremely hard to steer and to brake without the power assists, so I really had to wrestle with the wheel to avoid losing control of the car, and I really had to jam on the brake pedal to get it to a stop, even though I was moving slowly and had a gravity assist from the uphill slope. It seems to me an event such as I experienced could be catastrophic if it occurred at high speed, and / or on a steep downhill slope or a street with a lot of traffic. Incidentally, when this happened I had just turned onto a side road from a highway with lots of traffic moving at 60-80 miles an hour on a slope so steep that in spite of numerous warning signs, accidents, including fatal accidents, occur regularly on this section of the highway due to drivers failing to apply their brakes hard enough or early enough to keep the car on the road. As a result I felt like I had barely escaped with my life, only as a result of a sudden whim that entered my head to leave the highway for the scenic side road. It may also be relevant that the incident occurred directly after I picked up the car from the Chevy dealer following repair for another incident where I lost propulsion, power brakes, and power steering - the difference being that the car was stationary during the previous incident. The photo shows the electrical connections that the dealer ultimately determined were responsible for the second (Oct. 20) incident, and maybe the first as well. These terminals are enclosed, and not visible to the car owner, even with the hood lifted. Checking the terminals is not part of any maintenance recommended in the owner's handbook, nor apparently in the standard service procedures, even when a car comes in with symptoms that could be caused by a loose connection, even after replacing the 12V battery, as they did.

- Kailua Kona, HI, USA

problem #5

Apr 102014

Volt

  • 31,200 miles
Unexpectedly, generally on uneven street/roadway, hilly the brakes do not immediately engage and will create a feeling that you many not be able to stop and/or steer, or keep the vehicle under control. After taking the automobile to a dealer about four times, it was determined July 2014 that brakes needed to be replaced. The car was and still is under warranty. I believe that the braking system is also covered under an extended electric car warranty. Brake problems have continued intermittently; are auto safety issue. The last two times I have not reported to the dealer, or Volt advisor. The dealer service advisor was incorrect about how regenerative brakes work in electric car. The blind spot is excessive for backing up, and every Volt should have had a back up camera as standard equipment, and bumpers that had crash test standards, but was not aware of options when car was sold by dealer sent a few Volts to sell. Aftermarket camera high price, less desirable than factory installed. Tax credit information should have been more clearly provided (including the tax form provided by dealers and Bosch's partnership with General Motors for 240 voltec charger). Dealer advertising needed to be accurate and transparent. Due to uninformed. Or politically conservative cpa & broker (2 individuals), did not receive a federal tax credit for purchase of Volt or installation of 240 Volt charging system. I could have easily qualified for the tax credit, which cpa failed to adequately and accurately advise me for tax planning. I have loved the Volt. However, without the anticipated tax credit, past and ongoing braking issues, blind spot problems, large price drop in value of the car (which had similar prices for 2011, 2012, or 2013 models when I bought my car. The tax credit exists to encourage electric cars, not to play a game of "gotcha."

- Wales, WI, USA

problem #4

Feb 052014

Volt

  • 34,000 miles
I have reported this to the dealer several times. When you stop and park for a short period, like at a convenience store, shut down the car and go in. When you come back out, 5 to 10 mins later and go to leave as soon as you begin to move in the car it pulls hard to the left. I mean the steering wheel turns left very hard. If your hand is not on the wheel or you are not paying attention you could have a serious accident. I took my car to the dealer and they claimed to have corrected the problem. One week later it's doing the same thing. This seems like a systematic problem. I hope someone looks into this.

- Baton Rouge, LA, USA

problem #3

Jun 012013

Volt 4-cyl

  • 10,000 miles

A D V E R T I S E M E N T S

Driving in mountains and hit rumble strip on highway and electric power steering went out. After stopping, power steering returned to normal. Fortunately, I was on a straight stretch of road and could control the car. Took it to dealer and they could find no reason for the failure. The problem has not recurred in the six months since.

- Vancouver, WA, USA

problem #2

Jan 192013

Volt

  • 4,500 miles
The contact owns a 2012 Chevrolet Volt. The contact stated while driving 60 mph, the power steering system malfunctioned. The contact stated that the failure could have been caused by driving over a rumble strip on the highway. The contact took the vehicle to the dealer however, the dealer was unable to determine why the power steering system failed. The vehicle was not repaired. The failure mileage was 4,500.

- Senton , MO, USA

problem #1

Aug 242012

Volt

  • 4,600 miles
8/24/12 power steering failed 2X. First time for about 2min. Second time on 8/26/12 for 15 to 20 seconds almost hit a car in next lane while turning on 8/24.

- Carlisle, PA, USA

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