This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sunset Dodge-Chrysler-Jeep-Ram (7745 South tamiami trail, sarasota, fl 34231-6841, 941-922-2400) was contacted several times and informed him that they only received two replacement parts per month. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2012 Chrysler 200. While the contact's granddaughter was driving 10 mph and making a left turn, another vehicle crashed into the front passenger side. The air bags failed to deploy and the driver side seat belt failed to restrain the driver, which caused her head to hit the steering wheel. The driver sustained bruising to the forehead, but medical attention was not required. The front seat passenger was uninjured. A police report was filed. The vehicle was driven to a local auto body shop where it was deemed a total loss. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts) several months prior to the failure. The dealer and manufacturer were not notified as the recall notice stated that owners would receive a second notice when remedy parts become available. The failure mileage was 80,566.
The contact owned a 2012 Chrysler 200. While the contact's partner was driving 25 mph, the driver crashed into a wall to prevent rear ending another vehicle. The driver sustained injuries to the back and neck, which required medical attention. The air bags failed to deploy. A police report was filed. The vehicle was towed from the scene and confirmed destroyed. A dealer was not contacted. The manufacturer was not made aware of the failure. The VIN was included in NHTSA campaign number: 16V668000 (seat belts, air bags), but the vehicle had not been serviced. The approximate failure mileage was 147,000....updated 10/17/17 updated 9/5/18
Takata recall unknown my car stalled out on the side of the road and I left it there to be picked up by my mechanic the next morning. I found out the next day that my car had been crashed and I went to the tow yard where the vehicle had been taken to retrieve my personal items from the vehicle and noticed that my airbags did not deploy. My car has been considered a total loss by geico car insurance. Geico claim number [xxx]. I still have my title, it is a rebuilt one. Geico has been taking their sweet time to reimburse me for my vehicle. The actual accident occurred on April 25th, 2017. The police report is inaccurate. Today is August 30th, 2017 and I'm still waiting on a check. The tow yard has apparently become the lienholder so I've been told and geico has to pay them off before they can pay me? I don't know it's crazy. There would be no lien if geico had handled this in a timely manner. I have had to come out of pocket to purchase a cheap car in the meantime while I wait. I have just recently received emails from carfax saying that my car may be at risk of being recalled so I put in my VIN number ([xxx]) and it says that my Chrysler 200 2012 is a S61. However, I was aware the passenger seatbelts were locked but I was still able to wrap the driver's belt around me. Furthermore, I've had numerous headlight issues in both headlights and the ac eventually stopped working. There was also a check engine light on that could not be turned off. I spoke with Chrysler and they told me nothing can be done as far as reimbursement at this point because I have no possession of the vehicle. However, the title is still in my name and the possession issue is geico's fault. I am looking for some type of justice in this situation it could have been me in the crash. I am [xxx] and it says under federal law that my vehicle can be replaced. #16V-668 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact's spouse owns a 2012 Chrysler 200. While the contact's spouse was driving 45 mph, her vehicle was cut off by another vehicle and crashed into a wall. The air bags failed to deploy. The contact sustained injuries to the C3/C4 cervical vertebrae and a laceration to the knee, which required medical attention. A police report was filed. The vehicle was towed to an independent facility. The vehicle was repaired; however, the contact was concerned that the air bags were never replaced. The vehicle was included in NHTSA campaign number: 16V668000 (seat belts, air bags). A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
- Charlotte, NC, USA
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The contact owns a 2012 Chrysler 200. The contact received a recall notification for NHTSA campaign number: 16V668000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer Dodge, Jeep, Chrysler of winter haven, Florida was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a letter back in January that a vehicle I own has a safety recall of "loss of airbag and seat belt pretensioner deployment capability during a crash. I emailed them back in February and was told I needed to wait they would get back to me as soon as possible, I emailed again in April was told the same thing it is now August. My son drives this car, would they be so laid back if it was one of their family members ? I would appreciate it, if you could tell me how I can take this further. Thank you
Recall date was September of 2016 and almost a year later the parts still have not be released to dealers to fix this issue. This seems like an excessive amount of time to wait for such an important recall issue
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and manufacturer were not contacted. The contact stated that he was informed a year ago that he would be contacted when parts became available and that owners would receive a second notice in August 20017 when remedy parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Chrysler 200. The contact stated that the air bag indicator illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 90,987.....updated 11/16/17 the consumer stated the parts to repair the vehicle were ordered.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The lake shore dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 09/07/17
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted by email at recall@mopar.com and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Chrysler 200. The contact received a recall notification for NHTSA campaign number: 16V668000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (East hartford Chrysler/Jeep/Dodge of hartford, Connecticut) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact had not experienced a failure. VIN tool confirms parts not available.
Recall was issued in September 2016, for; "vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires." It is now July 2017, without an estimated repair time nor when or how the situation could be fixed.
Takata recall. The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (eide Chrysler, 1112 Missouri ave, bismarck, nd 58504, (701) 223-1170) did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
Re S61/NHTSA 16V-668 I had this condition and paid to have it repaired. Chrysler (fca) has been telling me for almost a year that they will reimburse me for the repair as soon as they determine the needed part. They state that they still don't have an identified repair so I have to keep waiting for my refund. That is not timely resolution.
The contact owns a 2012 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and confirmed that the vehicle was included in NHTSA campaign number: 16V668000 (air bags), but there was no date for when the parts would be available. The VIN was unknown. The dealer was not contacted. The contact had not experienced a failure.
Vehicle was recalled ten months ago (16V-668). Parts are still not available. Local Chrysler dealership is stating parts will not be available until 2018. Make Chrysler fix this safety concern!
Mold inside passenger door and back left side door, every time it rains, water collects in the door and never comes out - causing mold to form. Car has never been wrecked and it was bought brand new
A D V E R T I S E M E N T S
- Sarasota, FL, USA