This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving vehicle and out of no where there was steam/smoke coming from under hood, the car however never ran hot according to temperature gage. Coolant light came on, I parked it, filled it with coolant and took it to Chrysler the next morning. Dealership claimed that the car overheated and damaged the motor, however according to the gage the car never ran hot.
Car completely shuts down on us. No hesitation, no warning just completely shuts off while driving, park, reverse or at standstill! have taken it to mechanics and to Chrysler 3 times and the can not figure out why it's shutting down! this happens several times daily.
The contact owns a 2008 Chrysler 300. While in the park position, the vehicle jolted and the contact heard an abnormal sound from the engine. The contact openend the hood and observed that the radiator fan failed and caused the parts to pierce the radiator without warning. As a result, radiator fluid leaked. The vehicle was towed to the contact's residence. The dealer and manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 50,200.
The contact owns a 2008 Chrysler 300. While driving 65 mph, a loud noise was heard coming from the engine. Also, the vehicle felt unbalanced while driving. The service engine and battery warning indicators illuminated. The contact pulled off the roadway, turned off the vehicle, inspected under the hood, and found nothing unusual. The noise persisted as the contact drove home. Upon attempting to drive home, the key was unable to unlock the driver side door. The contact had recently purchased the vehicle and the dealer did not give her a key fob. The vehicle was taken to an independent mechanic where it was diagnosed that all four brake pads were worn and needed replacement, as well as the egr valve and gasket, front outer tie rods, and front upper control arms. The vehicle was repaired. The contact mentioned that all four tires were also replaced. The contact stated that an independent mechanic informed her that the dealer should reimburse her for the repairs. The manufacturer was not notified of the failures. The failure mileage was 115,000.
The contact owned a 2008 Chrysler 300. The contact stated that while the driver was driving at approximately 35 mph, the driver was going towards a curve and the engine stalled without warning. As a result, the driver crashed into a tree. The air bags did not deploy. A police report was filed and the front passenger sustained injuries to the left ankle, shoulder, knee and lower back. The rear passengers sustained injuries to the shoulders, head, back and legs and the driver sustained injuries to the right ankle. All occupants of the vehicle required medical attention. The vehicle was towed to a salvage yard. The vehicle was destroyed. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The failure mileage was unknown. Parts distribution disconnect.
- Winnsboro, SC, USA
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The contact owns a 2008 Chrysler 300. While driving 40 mph, there was a noise coming from the engine that sounded like boiling water. The check engine warning indicator illuminated. In addition, the vehicle lost power when driving at various speed. The contact coasted to the side of the road and resumed driving. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system). The manufacturer was not notified of the failure. The approximate failure mileage was 104,000.
The contact owns a 2008 Chrysler 300. While driving various speeds, the vehicle stalled and the check engine light illuminated on the instrument panel. The failure occurred on separate occasions. When attempting to start the vehicle, smoke appeared under the hood. The vehicle was previously serviced under NHTSA campaign number: 14V567000 (electrical system), but the remedy failed to repair the vehicle. The vehicle continued to stall after the repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2008 Chrysler 300. While driving 55 mph, the vehicle stalled without warning. The gauges malfunctioned and the vehicle became inoperable. The contact received a recall notification under NHTSA campaign number: 14V567000 (electrical system), but the remedy failed to repair the vehicle. The vehicle was towed to a dealer for diagnostic testing. The diagnostic determined that the failure was an anti-lock brake issue. After a 23 point inspection, the vehicle was still inoperable. The motor fractured and locked after the inspection and the hoses were dry rotted. In addition, there were two bolts on the floorboard of the vehicle. The radiator leaked fluid after the repair with an additional case of spark plug rust. The manufacturer was made aware of the issue. The failure mileage was 80,000.
The contact owns a 2008 Chrysler 300. While driving 30 mph, the accelerator pedal seized while attempting to accelerate without warning. Once the contact depressed the brake pedal, the failure stopped. The failure occurred randomly. The vehicle was taken to a dealer where it was diagnosed that the throttle control failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 64,626.
The contact owns a 2008 Chrysler 300. While driving at approximately 25 mph, the vehicle jerked forward and stalled as the traction control and the check engine warning lights illuminated. The vehicle was restarted. The vehicle was taken to a dealer and repaired under NHTSA campaign number: 14V567000 (electrical system) but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 87,000.
My wife had taken our 2008 Chrysler 300 in for service when while sitting in the service lane awaiting a service advisor with the engine running at idle one of the fan blades broke and went into the radiator. We found a technical service bulletin # csn-L08. We complied with sending all of the documentation per the service bulletin to Chrysler as instructed. After not hearing anything for more than 60 days after sending the documentation into Chrysler, we called Chrysler customer service and we were told that the reimbursement was denied due to some kind of sales code. When we asked what that was we were never told and kept being told the service bulletin was denied due to a sales code, but they would not tell us what that was and there is no such sales code mentioned on any of the paperwork and the service bulletin does not address any sales code. This seems to be a lot of double talk so it does not have to be reimbursed. We were never notified that the request was denied. We also had ignition problems per Chrysler recall # P57. This was still not fixed. We were told that was due to no parts available. We are brand loyal customers but this is changing our outlook for the Chrysler brand. Very disappointed with Chrysler's reaction to this issue.
The contact owns a 2008 Chrysler 300. When the vehicle was started, the vehicle continued to function as if it were attempting to start even though the engine was already started. The contact powered the vehicle off and back on, but the vehicle was able to be started normally. The contact also stated that the lights on the instrument panel would no longer illuminate. While driving at various speeds, the steering wheel was difficult to turn. The contact received notification of NHTSA campaign numbers: 14V567000 (electrical system) and 15V313000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,000.
The contact owns a 2008 Chrysler 300. While driving approximately 40 mph, the vehicle slowed down independently. The vehicle was not taken to the dealer or diagnosed. The contact received a notification of NHTSA campaign numbers: 14V567000 (electrical system) and 15V313000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 107,392.
The contact owns a 2008 Chrysler 300. While driving at 10 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact was able to restart the vehicle successfully after a couple of attempts. The contact stated that the failure recurred intermittently. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 124,000.
The contact owns a 2008 Chrysler 300. The contact received recall notifications for the power train and engine; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN and NHTSA campaign numbers were not provided. The contact had not experienced a failure.
The contact owns a 2008 Chrysler 300. While driving at 50 mph, the engine stalled without warning. The vehicle restarted after numerous attempts. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 19,000.
Made several complaints to Chrysler around November 2014 regarding my car cutting off and periodically not starting.I received a recall from the fca around that same time for "win module and frequency operated button ignition key (fobik's P57".. I have a 5 yr. Loan on my car and Chrysler assured me that this issue would be resolved. I received a letter from Chrysler manufacture customer service/field operations in August 2015 stating that both recall parts had come in and I was to contact my nearest dealer. Well, the NHTSA 14V-567 airbag had come in. It has been corrected.thank you, but although that is also a serious issue, what is giving me a problem is the cutoff & start. My family & I feel unsafe! not to mention not being able to have a car that I can depend on. I am very disappointed that this hasn't been corrected. It appears to be getting worse. Chrysler said the part was in...is it or not?!!!! I need to make sure that my family is safe and my children can get to and from school & appointments. This is ridiculous!
The contact owns a 2008 Chrysler 300. While making a turn at 10 mph, the vehicle experienced a complete loss of power which almost caused a crash. The contact was able to restart the vehicle; however, the gear had to be shifted into neutral. The throttle body warning indicator and malfunction warning indicator were illuminated. The vehicle is no longer operational. The contact received notification of NHTSA campaign number: 14V567000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 115,000.
The contact owns a 2008 Chrysler 300. While driving 30 mph, the front driver side cooling fan fractured and the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2008 Chrysler 300. While driving approximately 40 mph, the vehicle stalled and the check engine warning light illuminated. The vehicle was restarted and towed to the dealer. The technician diagnosed that the crank shaft malfunctioned and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign numbers: 15V313000 (air bags) and 14V567000 (electrical system). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failure. The failure mileage was 46,000.
A D V E R T I S E M E N T S
- Tallahassee, FL, USA