This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chrysler 300. While the engine was running and the vehicle was parked, the contact heard an abnormal ticking sound coming from the front of the vehicle. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the parts were unavailable to perform the repairs. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler 300. The contact stated that the vehicle stalled several times as the battery warning lamp, the check engine warning lamp and the brake warning lamp intermittently illuminated. The vehicle was towed to the dealer and they were not able to diagnose the failure. The failure recurred and the vehicle was towed to a dealer who replaced the battery and the alternator assembly needed to be replaced again. The vehicle was not repaired. The contact was included in NHTSA campaign id number: 14V634000 (electrical system) and was unable to determine when the part would become available to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
Warning lights on dashboard started flashing on and off. Smelled smoke. Engine stopped. Alt. Had failed with total lose of electrical power, battery dead, hard to use brakes, steering.
- Cape Coral, FL, USA
Search CarComplaints.com for these popular complaint phrases...
I would like to know when the part for recall #P60/NHTSA 14V-634 will be available? it makes me very anxious & nervous to drive around knowing that my car could experience a rapid failure at any time causing me or someone else injury or death! it is not acceptable to me that Chrysler cannot give me an estimated time of when this "alternator diode" will be available. I have called Chrysler corporation and they "do not have any idea" and really seemed irritated that I was calling about the problem. They said "you will be notified when the part is available!" very rude-and totally unacceptable. My dealer has no idea either. I believe I deserve a better response and a timely fix for this problem.I will never buy another Chrysler product again. Any help or advice would be appreciated.
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 Chrysler 300. The contact stated that the vehicle failed to start and the failure was progressing. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and the dealer stated that the part and remedy were not available. The dealer and the manufacturer were not able to provide a reasonable timeframe for when the part and remedy would become available. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign id number: 14V634000 (electric system) and stated that the parts were not available. The dealer was unable to specify a date for when the parts would become available and did not place the contact on a waiting list. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2011 Chrysler 300. The contact stated that while driving at 45 mph, the vehicle stalled and the anti lock brakes and traction control warning lights illuminated. The contact was unable to restart the vehicle. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not notified of the failure. The manufacturer was not made aware of the failure. The failure mileage was 61,000.
I was driving my car and I heard a whine from the engine compartment. The battery indicator light came on and I received a "battery saver mode" message on the evic. I parked the vehicle. When I shut it off, the engine had a strong odor of burning plastic about it. When I got back into my car the power was completely gone. Attempts to jump start the vehicle were unsuccessful.
On my way home from work today, I was driving about 40 mph when I got a battery saver mode message. I had been getting the message a few days now and didn't know what to think of it. A little further into the commute, I started smelling a burning smell. All of a sudden, all of the vehicles systems start to shut down and the car just dies (while I'm driving it)! luckily I was able to pull off into an empty parking lot using the momentum of the car, but I wasn't even able to use my hazard lights. It had completely died. Scary to say the least.
The contact owns a 2011 Chrysler 300. While driving 30 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The dealer stated that the vehicle was working up to standards. The contact received a notification for NHTSA campaign number: 14V634000 (electrical system); however, the part needed was unavailable to perform the repair. The vehicle had not been repaired. The manufacturer was notified of the issue. The approximate failure mileage was 35,000.
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number:14V634000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Vehicle suddenly lost all power with strong burning odor. Dealer has identified that alternator blew and caused blown battery. Additional electrical damage possible. Dealer says we are responsible for paying for repairs and hope to get reimbursed when Chrysler begins notification of recall process.
On the afternoon of 11/5/2014 I was driving at a speed of approx. 45-50 mph when I noticed my 2011 Chrysler 300 making a whining sound. Shortly after that I smelled what seemed like burning plastic. I then noticed that my ABS and ESC lights appeared on the dashboard. A message stating "battery saving mode" appeared on the hud and everything began to shutdown. I had zero control over the steering and braking. What's so bad is that I had my 20 month old and my 10 year old kids in the vehicle at the time. I was unable to jump start the car and ended up having to get it towed to a Chrysler dealer.
On Saturday 11-1-14 I started the car and noticed that it sounded as though there was a slight hesitation starting. No warnings were present even when I reviewed all the possible ones via the information center. I drove the car to 2 destinations and with each start I noticed the same hesitation with increasing time. Again no messages provided by the vehicle. On the 3rd destination the car would not start at all even with attempts to jump start the car. I then purchased a battery and drove to the auto zone nearby and their tester revealed a dead battery so low that a jump was not possible. I took the car to my dealer with the info about recall P60 dated 10-8-14 that my vehicle perfectly matched. The alternator was replaced then I had 4 episodes of full panel alarms displayed and loss of ability to steer. Auto has been returned to dealer.
The contact owns a 2011 Chrysler 300. While driving approximately 60 mph, the vehicle stalled and the battery saver mode light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 51,500.
I was driving and my battery safe mode light was on. The vehicle all of a sudden began displaying other lights such as my engine light and a car with skid lines below it light. All of a sudden I lost power in my navigation system while driving my other lights began to turn ( mind you it is 9:30 on halloween night). My car begins to stall while I have my son, and 3 other children in the car. Luckily I was able to pull off of the road (safely with my lights out) into a school. Never one did I get a warning that my car would shut completely down. Turned vehicle off and back on in hopes of getting back up and running and to no avail. Had to get my car towed the following morning. This could have resulted in an accident had I been on my way home on a busy I-10 hwy. Luckily I was dropping my brother off and never made it on the hwy. Took the vehicle to the dealership and they told me it was my alternator. The vehicle was purchased brand new 3 years ago and should not be having this safety issue. Car is outside of warranty and I paid for the dealer to repair the alternator but when I requested my defective alternator back they refused to give it to me without paying them an additional fee. I wanted to take the alternator to get inspected by another mechanic for further inspection.
Saturday morning, I was driving on the highway and my 'battery saving mode' light came on. Then the brake light came on even though the brake was not engaged. Then the wipers went on. Numerous other lights came on indicating trouble. The radio went off on its own and I tried repeatedly to get it back on and no luck. The on screen print changed to another language. I exited the highway to head to the dealer and on the exit ramp, my car lost all power. Luckily, was in one of the two lanes and cars were able to go around me. A gentleman who had witnessed my trouble on the highway pulled over to help me. I couldn't even unlock the other doors or open the trunk (where the battery is located) and he could not get in as I had the seat pulled forward to drive and it would not budge due to no electric power. I had police wait behind me for an hour and a half until the tow truck arrived. The car was towed to the dealer at my expense. The dealer advised this morning after doing a diagnostic test the alternator burned up the battery and I have to have both of them replaced! cost is approx. $1100. I contacted Chrysler and they advised this vehicle is not subject to a recall. My issues sound identical to others reported here! how in the world can this be acceptable? also this is my 4th Chrysler 300. I am very lucky this did not occur on the highway itself in the midst of rush hour.
A D V E R T I S E M E N T S
- Sterling Heights, MI, USA