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10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
27,841 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chrysler 300 seat belts / air bags problems

seat belts / air bags problem

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2012 Chrysler 300 Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

Sep 072015

300

  • 70,000 miles

A D V E R T I S E M E N T S

Vehicle has suffered failure of the air bag system on three separate occasions. The air bag light comes on intermittently for a period of weeks until it stays on permanently until repaired by the dealership. The first two times the dealership has said that the part replaced is the same as indicated on recall 13V118000, yet, my VIN does not apply to the recall. The current failure has not been duplicated by the dealership and thus they refuse to fix it. Further, the light was on the day prior to bringing it in for service, on 9/22, yet the dealership found no codes. They state that any time the light comes on, a code is stored that is not cleared until the battery is removed or the code is cleared by their diagnostic tool. Thus the finding of no codes stored is troubling, as there would be no discernible evidence in the event of a crash as to why the airbag system was failing prior to the accident. Chrysler has already repaired the issue twice under extended warranty, and I have paid the deductible for the repairs each time. They continue to repair the airbag system with faulty parts.

- Tucson, AZ, USA

problem #12

Mar 072015

300

  • 78,000 miles
The contact owns a 2012 Chrysler 300. The contact stated that after the vehicle was started, the air bag warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 13V118000 (air bags). The failure mileage was 78,000.

- Sykesville, MD, USA

problem #11

May 192015

300

  • miles
Alternator also

- San Jose, CA, USA

problem #10

Feb 242015

300

  • 5,000 miles

A D V E R T I S E M E N T S

The contact owned a 2012 Chrysler 300. While driving at 35 mph, another vehicle crashed into the side of the contact's vehicle while approaching a traffic light. The air bags did not deploy. The vehicle was destroyed. A police report was filed and there were no injuries reported. The manufacturer was not notified of the failure. The failure mileage was 5,000.

- Brooklyn, NY, USA

problem #9

Apr 072015

300 6-cyl

  • 47,000 miles
Our vehicle was involved in a two vehicle collision. The entire front on my car was smashed, with the hood pushed up into the windshield, breaking the glass into pieces that were visible on the interior dashboard. Not a single airbag deployed. My neck and left acl were both injured in the collision. I was told that Chrysler will not be held accountable for their defective airbag sensors because I did not suffer more serious injuries. My 7 month old infant was in a fairly expensive 5-point-harness carseat, which possibly saved his life. Chrysler needs to be held accountable for their defective airbag sensors before someone loses their life due to Chrysler's poor sensory designs.

- Portage , IN, USA

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problem #8

Apr 072015

300 6-cyl

  • 47,000 miles
Our vehicle was involved in a two vehicle collision. The entire front on my car was smashed, with the hood pushed up into the windshield, breaking the glass into pieces that were visible on the interior dashboard. Not a single airbag deployed. My neck and left acl were both injured in the collision. I was told that Chrysler will not be held accountable for their defective airbag sensors because I did not suffer more serious injuries. My 7 month old infant was in a fairly expensive 5-point-harness carseat, which possibly saved his life. Chrysler needs to be held accountable for their defective airbag sensors before someone loses their life due to Chrysler's poor sensory designs.

- Portage , IN, USA

problem #7

Feb 022015

300 6-cyl

  • 20,000 miles

A D V E R T I S E M E N T S

Vehicle was recalled for notification # P60. Dealer has not yet called us for the fix. I have called several times and they say the parts are not in. We received the first recall Feb. 2, 2015 and the second today March 16, 2015. No response from dealer..

- Beaufort, SC, USA

problem #6

Jan 232015

300

  • 62,000 miles
The contact owns a 2012 Chrysler 300. The contact stated that while driving at 35 mph, the air bag warning indicators illuminated. The problem recurred multiple times. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the VIN was not included in NHTSA campaign number: 13V118000 (air bags). The failure mileage was 62,000.

- Dallas, TX, USA

problem #5

Jul 312013

300 6-cyl

  • 30,000 miles
I purchased a "certified pre-owned" Chrysler 300S on 02/14/14. From the beginning I had to go to the dealer in numerous occasions due to too many electrical issues, including air bag light, seat belt alarm that will go off when nothing or nobody will be on the passenger seat. I had to take a video with my phone while driving for them to see that I was not lying and that there was an issue with the air bag light. Finally they changed something there and at the same time disconnected the alarm for the seat belt so it wouldn't go off. We asked several times if this may be a safety issue and they told us it was not. The car also has a rear shade that has to be repaired already once during warranty, and a second time when I had to pay for its repair. It is not working again since more than a month ago. The hands free system is also not working, and it has not worked right from the beginning. I had complained to them that my phone was not connecting all the time and they kept saying it was the satellite, the phone, etc. Now of course it doesn't work at all and I will have to pay $100 just for diagnostic. I called their 800 number for the certified preowned customer service and they said it is the hands-free module that needs to be replaced. This is also a very important safety feature I need working. I commute more than 53 miles every day and have conference calls while on the road. The rear view camera is also not working right. It works intermittently and again, this was an issue we mentioned to the dealer while the car was under warranty and they always had an excuse why that was happening. This again is also a safety feature important for the safety of the car. This car has too many problems that should not be happening to a car that was certified by the company to be in excellent conditions and that a year and 5 months later is in worst shape than my 8 year old magnum.

- Lancaster, PA, USA

problem #4

Dec 182013

300

  • miles
The contact owns a 2012 Chrysler 300. The contact received NHTSA campaign number: 13V118000 (air bags) and NHTSA campaign number: 12V197000 (electrical system, service brakes, air). The contact stated that both recalls had exceeded a reasonable amount of time for the repairs. The dealer stated that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- El Paso , TX, USA

problem #3

Apr 292013

300

  • miles

A D V E R T I S E M E N T S

The contact owns a 2012 Chrysler 300. The contact stated there was a recall associated with NHTSA campaign id number 13V118000 (air bags) and the recall repair kit was on a massive back order. The contact was placed on a waiting list in may of 2013 and the part remained unavailable. The dealer informed stated that one remedy kit was being sent to each dealer every seven days. The manufacturer was not notified of the problem. The contact had not experienced any failures at this time.

- Layfayette, LA, USA

problem #2

Mar 152012

300

  • 6,000 miles
Air bag light came on. Took it dealership, said it was a loose wire under driver's seat. Fault came on again in about 2 months, this time dealership order and replaced the wiring harness under the seat. And once again, a few months later, the light is coming back on, now also the key sometimes works, sometimes doesn't.

- Tuttle, OK, USA

problem #1

May 162012

300

  • 16,000 miles
The contact owns a 2012 Chrysler 300. The contact stated that the air bag light illuminated intermittently while driving. The vehicle was taken to an authorized dealer and the contact was informed that there was a failure within the wiring under the front seats. The vehicle was repaired, but the failure recurred. The manufacturer was not notified. The failure mileage was 16,000.

- Memphis, TN, USA

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