This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chrysler 300. The contact received a recall notice for the power train. The vehicle was taken to the dealer for repair, but they stated that the parts may not be available until the end of August. The dealer later changed it to mid October 2016. The dealer refused to release the vehicle indicating that it was disassembled. The manufacturer was not notified. The NHTSA campaign number was unknown. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chrysler 300. While driving at a low speed, the all wheel drive and brake warning indicators illuminated and the vehicle lost power. In addition, while at a stop, the gear shifter failed to shift out of the drive position. The vehicle was taken to a dealer where it was diagnosed that the computer for the all wheel drive needed to be reprogrammed. The vehicle was repaired. Immediately after the repair and while driving at a low speed, the vehicle lost power and all the warning indicators illuminated. The vehicle was taken back to the dealer, but was unable to be diagnosed or repaired. The computer for the all wheel drive was re-programmed once more. The manufacturer was notified of the failures. The failure mileage was 26,100. Updated 11/08/16
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 Chrysler 300. The contact stated that the vehicle failed to shift out of park. The vehicle was serviced per NHTSA campaign number: 16V240000 (power train), but the remedy failed to repair the vehicle. The contact mentioned that the failure occurred on the same day shortly after the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2013 Chrysler 300. While driving 50 mph, there was a loud noise and the vehicle shift lever independently moved from drive into neutral. The contact was able to place the vehicle back in drive. The contact stated that the failure was intermittent. The contact also stated that the accelerator pedal was depressed; however, the vehicle failed to respond. The vehicle was towed to the dealer to be diagnosed. The contact was informed that there was a loose terminal on the battery and alternator. The vehicle was repaired; however, the failure recurred. The vehicle was included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 75,000. Updated 10/13/16
- Houston, TX, USA
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The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler 300. The contact indicated that there had been no failures until the vehicle was taken to the dealer to be repaired per NHTSA campaign number: 16V240000 (power train). Shortly after leaving the dealer, the accelerator pedal was applied and did not respond more than once. The contact had to apply force to the accelerator pedal while driving 40 mph. When driving over a railroad track, the contact had to apply force to the accelerator pedal to get the vehicle to cross the tracks. The transmission warning indicator flashed. In addition, the contact was able to coast the vehicle over to the side of the road. The vehicle was unable to be driven due to the failure. The vehicle was towed to the dealer, but they did not have a repair solution or parts available. The manufacturer was contacted more than ten times by the contact and was still waiting on a repair remedy to determine if the vehicle would be repaired. The VIN was not available. The approximate failure mileage was 16,414. Updated 10/06/16
The contact owns a 2013 Chrysler 300. While the vehicle was idling with the parking brake applied, the engine revved and the vehicle moved forward towards the garage door. The contact's wife attempted to stop the vehicle, but was cut off between the driver's door and the garage door. The vehicle dragged her along as it crashed into the garage. The air bags did not deploy. The contact's wife sustained multiple cuts and bruises that required medical attention. A police report was filed. The front end of the vehicle was destroyed. Meanwhile, the contact received notification of NHTSA campaign number: 16V240000 (power train). The manufacturer was not made aware of the failure. The failure mileage was 23,232.
The contact owns a 2013 Chrysler 300. The contact received a recall notification for NHTSA campaign number: 15V240000 (structure) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect. Updated 09/23/16 the consumer stated the vehicle rolled into a trash can, while it was in park and caused a dent. Updated 10/05/16.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 16V240000 (power train). The dealer was unable to determine when the manufacturer may supply the parts for the recall repair. The manufacturer was unable to provide a reasonable time frame to supply the parts to the dealer. The contact had not experienced a failure. The VIN was not available.
Upon exiting vehicle (while placing rocker gear shift in park position), vehicle rolled away in reverse down inclined driveway. Personal injury and vehicle body damage sustained to right rear lower panel.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign numbers: 16V240000 (power train), but the dealer was unable to supply the parts for months. While waiting for the parts to repair the vehicle, the gears failed to stay in gear and the contact constantly had to apply the emergency brake to ensure that the vehicle would not roll without warning. The contact experienced the failure with the gear being placed in drive, park, or reverse and it was not fully in gear. The contact had to quickly maneuver the gear in place and apply the emergency brake. The dealer was notified of the failure for months, but the part was unavailable. The contact was to check with the manufacturer to determine when the dealer would be able to repair the vehicle. The failure mileage was not available. Parts distribution disconnect.
We were driving and suddenly ABS brake and alert light came on and we got msg on dash board that say service transmission, shut off engine to engage park, we pulled out of traffic and stopped on the side of road and pushed the turn off button but the engine do not cut off and the gear will not dis engage from drive and nor shutt off, we were scared we dont know what to do as we cannot shut off the car and if we jump out of car the car is still running and in drive driving so we keep on pushing the power off and finally it turned off and we want to let you know that you look into it as it is very scary and fear full.we made a movie and posted on youtube as we cant sent it to you, the link is https://youtu.be/ltl81sladeo. The exact miles on vehicle is approx 30400 as vehicle is at home.
The contact owns a 2013 Chrysler 300. While driving at low speeds, the vehicle would independently shift out of gear without warning. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2013 Chrysler 300. While the gear shifter stick was placed in the park position, the vehicle rolled back. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 56,000. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 300. After attempting to place the vehicle in the park position, exiting the vehicle, and relocating to the trunk area, the vehicle independently moved and rolled over the contact. A police report was filed. The contact sustained serious unknown injuries that required medical attention. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 16V240000 (power train) after the failure occurred. The manufacturer was notified of the failure. The approximate failure mileage was 4,000. Updated 10/18/16
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the part for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
My vehicle is a Chrysler 300S and has auto shift "paddles" located a few inches from the steering wheel and the audio system controls. Any slight touch to these paddles while driving causes the vehicle to immediately downshift into first gear, regardless of how fast you are traveling. According to the owner's manual this downshifting into first gear should be no problem, but I strongly disagree. I can see the rpms soar as my vehicle tries to go 70 mph in first gear. This is a dangerous add-on that few drivers want or need. I have asked whether these "paddles" can be disabled and have been unable to find a solution. These paddles are not only worthless to the average driver, but are a major hazard on the highway. Less than 30 minutes after I bought my new vehicle it shifted into first gear while on Chicago expressways traveling at over 70 mph. I had no option but to pull into the emergency lane and stop. Once I turned off my vehicle and restarted it, the car was in the correct gear, but then I had the problem of merging into 70 mph traffic on a busy interstate highway. Since then, I have learned to shift into neutral whenever the "paddles" engage - a very poor solution when driving on expressways. I view these "paddles" as an poorly conceived engineering idea that needs to be corrected before this inadvertent downshifting into first gear causes accidents or deaths. I also wonder what all of this downshifting is doing to quality of my transmission. - [xxx], Chicago, il information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Chrysler 300. With the engine turned off and the gear lever shifted into park, the vehicle rolled away after the contact exited the vehicle. After re-entering the vehicle, the contact observed that the gear warning indicator illuminated that the transmission was in drive even though it was in park. The parking brake was engaged before exiting the vehicle a second time. The VIN was included in NHTSA campaign number: 16V240000 (power train); however, the permanent remedy was under development. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
The contact owns a 2013 Chrysler 300. The contact stated that the vehicle did not register the shifter in the park position and the vehicle rolled away. The contact was able to regain control of the vehicle. The failure recurred without warning. The contact received notification of NHTSA campaign number: 16V240000 (power train); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 52,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Fresno, CA, USA