This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Alternator failed ubruptly on 2/19/16 at approx 3pm I was driving home when my 2013 Chrysler 300 began to make a noise from the front engine area and I noticed what to seem like a rubber burning type odor. I kept driving and suddenly my battery warning light came on and a message on my console indicating "battery saving mode". without further warning, my vehicle shut down in the middle of the road and almost collided with the vehicle in front. My daughter and I exited the vehicle when smoke began to fill the inside of the vehicle. I opened the hood and noticed the alternator was making a crackling and sizzling noise and a large amount of smoke was coming from the alternator. I attempted to turn the car on to roll up my windows and there was no power. I then called Chrysler roadside assistance and a tow truck was dispatched. The tow guy indicated that it appeared it was total alternator failure and as a result my battery was also "fried". the tow guy had to unlock the gears manually in order to manuver the car onto the towing bed. The vehicle was towed to rogers & rogers auto on 2/20/16 in the a.M. at about 12 noon the technician called to inform that in fact the alternator had failed resulting in damage to the vehicle's battery as well. He also indicated that this vehicle was not on the recall list but the circumstances were almost identical to the recall issued in February 2015. He suggested we call Chrysler customer service for information otherwise we would be responsible for all repairs.
The contact owns a 2013 Chrysler 300. On several occasions, the vehicle stalled after the battery warning indicator illuminated. The vehicle restarted; however, the vehicle was in battery safe mode. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
The contact owns a 2013 Chrysler 300. The contact stated that when the windshield wipers were activated, the instrument panel became inoperable. The vehicle was taken to a dealer but the cause of the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) and stated that the part for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experience a failure. Parts distribution disconnect. Updated 03/15/16; updated 05/11/18 the consumer stated the recall has been completed.
2013 Chrysler 300. Consumer writes in regards to alternator assembly replacement parts issue, recall 3 14V634000. The consumer was informed the parts needed to be ordered and it would take two months.
- West Babylon, NY, USA
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1:driving home when I looked up and saw sparks coming from under my car, lost steering and slowed down to guard rail before an exit ramp on highway. My wheel and control arm came off the vehicle which happened at 5200 miles. 2:as I was driving on the highway my vehicle shut down causing me to lose power and get stranded on the highway not able to move which caused me to get rear ended at 65 mph. This was at 18K miles. Recall came out after accident.
I own a 2013 Chrysler 300 S. I noticed that my battery safe mode indicator light came on as I was driving. After driving a few miles on the highway I went to turn out of a turning lane and my windshield wipers stated moving without prompting and lights in my car started flashing, the radio went dead and the car completely died without the ability to steer, honk the horn or move, causing me to almost get hit by two cars before I could reach a safe place. The car did not restart. There was absolutely no power to the car. The car had to be towed to the dealership. I was informed by the dealership that my alternator is dead and that it also killed my battery.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler 300. While driving at 65 mph, the vehicle stalled without warning. The vehicle was unable to be restarted. The vehicle was taken to an independent mechanic who made the contact aware of NHTSA campaign number: 14V634000 (electrical system). The vehicle was towed to the dealer. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 36,000.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I bought a Chrysler 300 about 10 months ago and started having problems 7 months later. The first problem was I got in the car to start it and there was no power, I called the Chrysler dealership to find where the battery was located. The next couple of weeks went to start it again still no power. I took it in for service and the battery was replace with a new one. A couple of weeks passed and I received a recall on the alternator, once again I took it in for repair on May 2015. Now this is memorial weekend go to drive my car once again and the car has no power and no one is open cause of the holiday to fix my car.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler 300. The contact stated that the ABS warning lamp and the stability traction control warning lamps flashed randomly. The vehicle was included in NHTSA campaign number: 14V634000 (electrical system) and received the recall repair, but the failure recurred and both warning lamps illuminated. The dealer was notified of the failure and did not provide a remedy. The contact also stated that the cruise control feature failed to work after the recall repair. The manufacturer was notified of the failures. The vehicle was taken back to the authorized dealer for further inspection and diagnosis. The failure mileage was not available.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler 300. The contact received notification of NHTSA campaign number: 14V634000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2013 Chrysler 300. The contact stated that the low beams and the parking lights were extremely dim. Upon parking during evening hours, the visibility was poor on the low beam headlights and the parking lights. The contact also received notification of NHTSA campaign number: 14V634000 (electrical system) and stated that the part was not available for several months. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available. Updated 7/10/15 updated 03/01/16.8jb
A D V E R T I S E M E N T S
- Brawley, CA, USA