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10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
5,223 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler 300 suspension problems

suspension problem

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2013 Chrysler 300 Owner Comments

problem #5

Feb 142013

300

  • 18,000 miles

A D V E R T I S E M E N T S

1:driving home when I looked up and saw sparks coming from under my car, lost steering and slowed down to guard rail before an exit ramp on highway. My wheel and control arm came off the vehicle which happened at 5200 miles. 2:as I was driving on the highway my vehicle shut down causing me to lose power and get stranded on the highway not able to move which caused me to get rear ended at 65 mph. This was at 18K miles. Recall came out after accident.

- Westminster, MD, USA

problem #4

Dec 092013

300 6-cyl

  • 1,309 miles
Vehicle: 2013 Chrysler 300 purchase date: November 10, 2013 (418 miles at the date of purchase) date of vehicle breakdown: December 9th, 2013 (1309 miles at the date of breakdown) driven for 891 miles before defect scenario: I was coming home from work on December 9th, when the control arm on the front-driver's-side snapped while I was driving 25mph on a straight neighborhood road, causing the vehicle to swerve and almost crash into another moving car on the road. Upon examination, heavy rust was found all over the suspension of the vehicle. Damages: The rust damage is more than regular surface rust, and has eaten away at the control arm bushels, causing the front left control arm to separate from the vehicle while the vehicle was moving. The vehicle then collapsed onto its body, causing major body damage to the left side of the vehicle as well as the bumper. This means that every 2013 Chrysler 300 could potentially be unsafe for operation and this issue needs to be addressed before there are injuries and deaths due to this defect. Currently, both the dealer and Chrysler corporation are refusing to deal with the safety concerns from the owners of this vehicle regarding heavy rust found on the Chrysler 300 and other models, and are refusing to replace defective vehicles with safer vehicles as the lemon law requires the wheels to come off 2 more times before Chrysler even considers to buy the vehicle back. This is not a complaint regarding a malfunctioning sunroof, faulty electronics, and headlight problems (which are also problems associated with this model), but a major safety concern that could lead to unnecessary injuries because the faulty mexican and chinese parts used to build the suspension are quick to rust and break. Please file your complaints with NHTSA and let them know that rusted suspension parts are grounds for a national recall.

- Roswell, GA, USA

problem #3

Nov 292013

300

  • 1,500 miles
Underneath the vehicle, on the suspension parts there is tons of rust! the metal is beginning to come apart around the control arm bushings!! someone told me about this issue, and had me look, and my car is completely worse then his!!!!!! this issue needs to be resolved, a complaint has been filed, where someone hit the wall due to this issue!!!!! don't let people die!!! make Chrysler fix this mess! this isn't a car radio not working, or the interior falling apart... this is a life or death issue!

- Plantation, FL, USA

problem #2

Nov 302013

300 6-cyl

  • 85 miles
From just after a few days of purchase, on all the suspension parts, there is tons of rust eating away at the suspension of my brand new car. This issue is on every single Chrysler 300 being sold. And every single Chrysler 300 is in danger. The front and rear suspension is on a ticking time bomb to rust, and break apart. The retaining ring around the bottom of the balljoint, the metal holding it on, can be scraped right off. I have emailed Chrysler, they have no comment. You can visit a local Chrysler dealer right now, and notice this issue. Multiple consumers on chrysler300sforums.com recognize this issue, and have tried to communicate with Chrysler about it simply put, the suspension was not coated properly in paint... and brittles right off. Each part needs to be replaced. Especially the control arm bushing rings, and tie-rod end retaining rings. Smaller parts such as these, will collapse under great pressure I have videos, and pictures that document these findings. Along with multiple consumers with the same issues. Do not let someone die over this issue!!!! file a recall to Chrysler to replace our suspension and all affected parts!

- Fort Lauderdale, FL, USA

problem #1

May 062013

300 6-cyl

  • 5,219 miles
The contact owns a 2013 Chrysler 300. The contact stated that the front passenger's side lower control arm separate from the vehicle due to rust. The contact stated that none of the safety features alerted the contact of a potential failure in the vehicle. The failure caused the contact to veer to the left and crash into a guard rail. The contact was not injured and a police report was taken. The contact stated that the rear differential was also completely rusted. The vehicle was towed back to the dealer and repaired. The failure and the current mileages were 5,219.

- Glenn Burnie, MD, USA

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