This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Chrysler 300. The contact stated that while driving at various speeds, the steering wheel locked with the power steering assist warning light illuminated. The contact took the vehicle to an independent mechanic to have the vehicle inspected. The mechanic drove the vehicle and informed the contac that the steering wheel locked intermittently while depressing the brake pedal. The power steering assist warning light was illuminated on the instrument panel when the failure occurred. The mechanic diagnosed the vehicle with power steering failure. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was 185,202.
The contact owns a 2014 Chrysler 300. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn. The power steering assist warning light was illuminated. The contact continued driving to his destination. The contact stated that the failure was intermittent and occurred while turning in either direction. The vehicle was taken to aventura Chrysler Jeep Dodge Ram located at 2198 ne. 163rd St, North miami beach, fl 33162, (305) 493-5000, and the mechanic was made aware of the failure. The vehicle was not diagnosed nor repaired. The contact associated the failure with NHTSA campaign number: 17V435000 (electrical system) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 50,000. Consumer stated car had dents all over the car.
Car was in motion when the gear shifted from drive to stop causing the car to come to an abrupt stop. The wiper blades came on by themselves, the gear shift indicators began blinking off and on, the transmission monitor began stating that do not turn the car off, then began flashing: Proceed to destination, turn car off to turn to start car, check engine light began flashing and the power steering indicator began flashing on.after about twenty minutes I was able to get the shift indicator to shift into gear so that I could get the car out of the street. I have taken it to the shop this issue have been happening at needs to be investigated.
I purchased my 2014 Chrysler 300C brand new from a Chrysler Dodge and Jeep certified dealership. Since the first day I purchased the vehicle I have been having problems. First started with the rear window shade malfunctioning while driving and front driver seat would not move forward or reverse the same day I bought the car, dealer said they would fix. Took more than two trips to dealer to get the problem resolved. Next at around 6000 miles I had cylinders misfire while driving, took me more than 3 trips to different dealers to get problem resolved. They did not tell me what caused the problem, just fixed it. About a month later I had alot of smoke and burnt smell coming from my engin while driving, dealer said a gasket was missing. I had air coming through driver front and rear doors. Took the car to dealer to get fixed, supposibly they fixed the problem but to this date I'm having the same problem with air coming through doors as I'm driving, now the worse problems are happening.on mid 2016 the rack and pinion gave out. On September of 2016 all my electrical system started to go haywire, windshield wipers on and off by themselves, gauges going up and down, transmission shifting by itself, lights on and off etc, this happend while driving on city streets, we pulled over turned off the car, turned it back on steering wheel was very hard to turn. Took to dealer. They said it was power steering pump. So they replaced. About a month later my wife was driving and the car accelerated to hi rate of speed by itself. After she gained control she drove home. Now 2 days ago we had the same electrical haywire malfunction, this time as all other electrical things that happened as last time the car accelerated by itself, we pulled over to gas station, tried to turn on and car was dead, had check engine light and etc light on.this car has become very dangerous for my family.
- Monte Alto, TX, USA
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"steering wheel" the leather wrapped steering wheel of Chrysler Dodge Jeep and Ram vehicles has a poor quality of leather which cracks and disintegrates over time, the vehicle noted in this complaint at less than 30,000 miles showed the material defect. It has been a well documented issue to which fca-Chrysler refuses to respond too. The issue is that over time as the material continues to deteriorate has the potential to break apart causing the driver to loose control of the vehicle, causes issues with the ability to correctly hold onto the steering wheel among other things. The leather used it was confirmed by a representative for fca-Chrysler in the orlando Florida region that this occurs even on vehicles she owns and others she has inspected and will not provide a remedy.
I was driving approx 60-65 mph when vehicle lost all power, no steering, brakes or control of car. I pulled off road (lucky), restarted vehicle and it high RPM and vehicle not going anywhere. Towed vehicle into dealership where nothing was found wrong. In the mail I receive a P60 recall for the alternator which were ll these symptoms, indicating unsafe driving conditions. Great!!! not!!!! no alternators to be found. I was told to drive the vehicle as is. This happened several times and towed back into dealership where they see no issues. They insist I drive this death trap. I asked if they would put their family in the car and they said "no". so of course I say but you wan tme to put my family in that car? after two months of back and forth, I get a new alternator put in. I test drive with manager, all seems well until a week later. The vehicle hit high RPM 6000-7000 with no control over accelerator and car didn't go over 25 mph. Yes all of this with no rental from Chrysler, no help from them as well. So I continue to pay for a car I can tdrive. Lemon law unit contacted and filed.
A D V E R T I S E M E N T S
- Morrow, GA, USA