electrical problem
7.0
pretty badTypical Repair Cost:
no data
Average Mileage:
77,500 miles
Number of complaints:
2 complaints
Most common solutions:
- not sure (2 reports)
Helpful Websites About 2001 Chrysler 300M random flashing of dash lights and headlights
2008Jan 25
(reported on)300M
- Automatic transmission
- 105,000 miles
Still not sure if the problem is fixed. Local shop (not dealer) could not replicate the
problem, and found amp spikes from alternator. Replaced alternator 01/23/08 and
not driven enough to see if problem is fixed.
We have partnered with JustAnswer to offer online auto repair help and advice from expert professional automotive technicians. You describe your electrical problem or ask your question and they try to help you figure it out. The fee is typically $9 to $15, but you can offer to pay more for really tough questions. You will usually receive an answer in 10 minutes or less, and you do not have to pay anything unless you accept the answer.
A D V E R T I S E M E N T S
2005Sep 20
(reported on)300M
Before you buy a Chrysler product please see a snapshot of what is ahead of you....
> Original Message Follows:
> Defect in 2001 Chrysler 300M - Trying to get fixed since 1-03
Comments:
> For over 2.5 years I have been taking my Chrysler 300M to have a defect corrected. The defect is that the lights flash on and off intermittently (interior and exterior lights) in addition the horn will sound intermittently along with the driver's seat moving out of position and reclining and the driver's mirror moving out of position. The Chrysler Dealership has tried to correct this defect but has been unable to locate the source.
I have turned off all electronic auto switches in the vehicle through the control panel. This seems to of stopped the problem with the seat and driver's mirror (not sure about the horn) but not the light flashing. This has become dangerous because it is unpredictable about when it will happen (any time of the day or night including when the car is parked). At night the interior and exterior lights have started to flash during driving in heavy traffic. I have been very patient regarding this
problem but I will not put my family in jeopardy any longer not to include the fact I am unable to use the upgraded options that I paid very dearly for. I would appreciate a response as soon as possible. I do not want to continue to be inconvenienced by continuously dropping my vehicle off
any more. I am seriously trying to resolve this issue with Chrysler but want it to be clear that my next attempt to resolve this defect will be taken to our State's Consumer Affairs and Better Business Bureau.
Please don't blame the local dealership's service department; this is a problem from the manufacturer.
>
Your attention to this very aggravating matter would be appreciated.
>
Thank you.
D. L. P.
----- Original Message -----
From: "customerassistre"
Sent: Monday, September 19, 2005 10:46 AM
Subject: Re: DaimlerChrysler Customer Assistance
> Dear D.:
>
> Thank you for your email to DaimlerChrysler regarding your 2001 Chrysler 300M.
>
> I regret the problem your vehicle has experienced and appreciate the time and effort you took to bring this matter to my attention. Comments like yours are one way we have to learn of problems that may develop and improvements desired by customers.
>
> Unfortunately, given the many variables involved, we are unable to diagnose your vehicle's problem via email. We recommend contacting your authorized DaimlerChrysler dealership to arrange an appointment for proper diagnosis and repair.
>
> Our dealerships have the factory training, equipment and information available to them to diagnose and correct problems with DaimlerChrysler Motors Corporation vehicles. Should your dealer require factory assistance, it is available through the regional Business Center.
>
> If you have been working with an authorized dealership but the problem is not yet resolved, seeking a second opinion from a different dealer may be a viable option.
>
> Thank you again for your email.
>
> NOTE: Please do not use the 'Reply' function of your email system. If you have a need to respond to this message, please visit us at our reply form (link provided below). Our system is NOT able to accept any emails at this address.
>
> For any future communications related to this email, please refer to the following information:
> REFERENCE NUMBER:
> REPLY LINK:
> http://www.chrysler.com/wccsapp/wccs/brand_forms/us/reply. jsp?trk_ID=KMM3216545C0KM&
>
> Sincerely,
>
> Cynthia
> Senior Staff Representative
> DaimlerChrysler Customer Assistance Center
>
Original Message Follows:
------------------------
Cynthia:
Unfortunately this is a continuation of the poor customer service that I have received from Chrysler since the day I paid cash for my 300M. Chrysler must have an abundance of cash paying customers to be able to just brush one of them off with such minor effort.
I have taken my vehicle to the same dealership three times over a span of two years creating an incredible hassle and wasting weeks of my time. The next closest dealership is 40 miles away. In addition to not being able to use the extra options that I have paid for, it appears you are
recommending that I skip around the next two counties in addition to not using the vehicle for the extended period of time that the dealership keeps it. Although my other option is to continue to drive this unreliable vehicle which presents serious safety concerns.
It quizzes me what you think that I should use to commute back and forth to work during the weeks that your authorized dealerships keeps my vehicle to observe it without resolution.
I have come to the realization that the best option is to get rid of this albatross except then I would be passing a Chrysler problem on to another poor unsuspecting, hard working American. Just so you know, I am one of those last hold-outs that has never owned a foreign vehicle because I worked for General Motors for over 15 years. I want to support our American
workers but can assure you that my next vehicle will come from a manufacturer that stands behind quality and doesn't just verbalize it; I thought that was Chrysler.
Thank you for a memorable vehicle experience.
D. L. P.
Dear Debbie:
I regret your dissatisfaction in your DaimlerChrysler product, or quality of your product, and appreciate the time and effort you took to bring this matter to my attention. Comments like yours are one way to
learn of problems that may develop and improvements desired by customers. The information received is used in product development and quality analysis.
DaimlerChrysler Motors Corporation has made tremendous gains in customer satisfaction and vehicle quality. Apparently, your expectations have not been met. Please accept my apology for the problems you have experienced.
Thank you for sharing your concerns.
NOTE: Please do not use the 'Reply' function of your email system. If you have a need to respond to this message, please visit us at our reply form (link provided below). Our system is NOT able to accept any emails at this address.
For any future communications related to this email, please refer to the following information:
REFERENCE NUMBER:
REPLY LINK: http://www.chrysler.com/wccsapp/wccs/brand_forms/us/reply. jsp?trk_ID=KMM3219806C0KM&
Sincerely,
Cynthia
Senior Staff Representative
DaimlerChrysler Customer Assistance Center
Dee P.
Prosperity, SC, USA
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