Concorde

• Automatic transmission
• 75,000 miles

My Dad always took the car to the dealer for the maintenance, oil changes especially, and I specifically remember him telling me how "THEY" considered 1qt/1000 miles as "normal" consumption.
He made sure it was changed every 3000 miles, at the dealership.
This vehicle was garaged and kept in "mint" shape and every little thing was taken care of ASAP, by the DEALERSHIP SERVICE.
Dad's gone, and Mom's a widow.. when I go to see her she always asks me to "check my oil and air in the tires". I do that.
November 2006/75,000 miles;problem;overheating.
Dealer charges $1264.10 for a water pump, gaskets, thermostat (seems overpriced) and she is told the "motor" is warrantied for 1500 miles when she questions this.
It's a warm Spring2007, and the A/C isn't up-to-par so she brings it in for service along with a coupon for an oil change($27).
Since she lives alone she waits for the job to be done, although they want her to leave it all day.
One hour later she's paid the bill:$129!
Turns out the A/C is "shot", estimate:$1200
She wants to "think about it" and drives to the supermarket only 2 miles away.
Groceries in the car, ready to get home and... it won't start!
A call to AAA brings a tow truck.. they try a jumpstart.. Nope.
So the car comes home and I arrive an hour later.(I live 175 miles away)I check the dipstick, it's OK .
I get it towed to the dealer and, hoping it's just a starter, i instruct them to "do it". When I ask if they have one in stock they will have to check, and when I offer to get one if need be I am told it would void warranties, they "don't work that way".
A phone call:5pm: Your motor is seized, you need a new motor".
Next day's visit to the srvice dept;they don't know what caused it and to open it up will have to be paid for by me & Mom.
(Talk about nickel and dime ya to death)
And the "Warranty?":NOT COVERED.
The car is in the lot with greasy fingerprints all over the hood
but they don't know what seized it.. A$$HOLES!
I have contacted an attorney.. we will ask the Owner of the dealership for a reasonable resolution.
Chrysler Motors USA informs me that the "Company" doesn't get involved with "workmanship" issues.
So... the COMPANY blames the greasemonkeys, and the Dealer/Service dept couldn't care less.
Thank you for posting this website.. The internet sites have truly "educated me" with regards to Chrysler Defects.
We will have our day in court.. with a jury.. if need be.