Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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CarComplaints.com Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
104,750 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Pacifica body / paint problems

body / paint problem

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2004 Chrysler Pacifica Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #37

May 012014

Pacifica

  • 98,400 miles

A D V E R T I S E M E N T S

I was jacking up the car to replace the brakes and the jack stand went right through the body sill! I looked closer and the entire undercarriage and subframe of the car underneath is completely rusted. Do not place your jack or jack stand near the body sill without checking it very closely. If your working on your Pacifica and it falls off the jack stands you could be killed! on my 2004 Pacifica, there is not one good place to put a jackstand. Everything is completely rusted. It is impossible to work on the car if you have to jack it up.

- Kasota, MN, USA

problem #36

Aug 212013

Pacifica

  • 85,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the sub cradle on the vehicle was covered with an excessive amount of rust. The vehicle was not taken to a dealer or a local mechanic. The manufacturer was made aware of the defect. The failure mileage was 85,000. The current mileage was 87,000.

- Chicago , IL, USA

problem #35

Nov 012013

Pacifica 6-cyl

  • 150,000 miles
Was warned that entire frame us rotted to a point where it will be unsafe to drive within the next few months. I have an 04 Pacifica with 165,000 miles on it to date. I was warned about 5K miles ago but he wasn't as concerned now that they see how fast it is weakening. Sad... I was so happy with my car for the past 10 years...

- Waterford , CT, USA

problem #34

Feb 012013

Pacifica 6-cyl

  • miles

A D V E R T I S E M E N T S

Vehicle purchased from dealer on 1-13-05 with 16,312 miles - with carfax history report. As of 2-11-14 it has 48,550. Also purchased the maxi care service contract - intended on keeping this car for over 100,000 miles. It has been garage kept and babied. Noticed a little bubbled paint about a year ago - now my repair shop suggested that I try to get rid of it before it gets any worse. There is absolutely no other damage to the vehicle inside or out. Looks brand new except for the rust described above.considering what I have read online I would be afraid to even sell this vehicle to another person in fear of a fatal accident. Is Chrysler going to do anything about this issue. I have to go out and buy another vehicle 50,000 miles prematurely. Why should I have to loose all this money"????"

- Bluffton, SC, USA

problem #33

Jan 242014

Pacifica

  • 113,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the vehicle was taken to an independent mechanic, who discovered that the engine cradle was corroded. The contact notified the manufacturer of the defect but no solution was offered. The vehicle was not repaired. The failure mileage was 113,000.

- Griffith, IN, USA

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problem #32

Feb 062013

Pacifica

  • 130,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the sub-frame was completely corroded. The vehicle was taken to an independent mechanic, who verified the failure and stated that it needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 130,000.

- New Egypt, NJ, USA

problem #31

Oct 162013

Pacifica

  • 133,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chrysler Pacifica. The contact stated that an independent mechanic discovered the engine cradle was rusted and corroded. The contact notified the dealer of the defect but the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 133,000 and the current mileage was 141,000.

- Aurora, IL, USA

problem #30

Jan 142014

Pacifica

  • 124,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that an independent mechanic discovered the engine cradle was rusted and corroded. The contact notified the dealer of the defect but the vehicle was not repaired. The contact notified the manufacturer of the defect but no solution was offered. The failure mileage was 124,000.

- Oswego, NY, USA

problem #29

Nov 012013

Pacifica 6-cyl

  • 110,000 miles
On a service date I was notified that my engine cradle frame had deteriorated so bad that failure from the frame was imminent. The mechanic stated that rust was unusual for such a early model vehicle. I contacted Chrysler after doing some research that there is an active recall on 2004-05 Chrysler Pacifica for engine cradle failure. I went to my nearest Chrysler dealer and was told my car VIN number didn't show any recalls. I later contacted Chrysler's headquarters and was told that my vehicle didn't match the criteria because it was manufactured in March of 2003. I stated but I purchased a 2004 and my title states 2004. They simply have a problem with these engine cradles and found a way not to repair mine.

- Chicago, IL, USA

problem #28

Oct 252013

Pacifica 6-cyl

  • 116,000 miles
Control arm failure due to severe rust problem with the engine cradle.

- Rockland, MA, USA

problem #27

Nov 082013

Pacifica

  • 114,200 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chrysler Pacifica. The contact stated that the engine cradle and the rocker panel was completely corroded. The contact also mentioned that the engine could fall at anytime and the vehicle could not be driven. The vehicle was taken to an independent mechanic, who stated that the entire engine cradle and the rocker panel on both the driver and passenger's sides would need to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 114,200.

- Reading, PA, USA

problem #26

Nov 122013

Pacifica

  • 88,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while at an independent mechanic for unrelated repairs, he was informed that the engine cradle was corroded. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 88,000.

- Des Plaines, IL, USA

problem #25

Nov 022013

Pacifica

  • 88,008 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that she took the vehicle to the dealer for an oil change when the mechanic informed her that the engine cradle was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 88,008.

- Sutton, MA, USA

problem #24

Oct 292013

Pacifica 6-cyl

  • 133,711 miles
While having my vehicle checked for a power steering leak at an independent mechanic, I received call from mechanic that if there was any way possible that I can come down to the service station because the problem was bigger than the leak. Once there he showed me the serious rust through on sub frame rails and engine cradle with noticeable cracks going upward on sub frame. He stated that the cause to my power steering leak is due to this sub frame being in the condition it is and it's vibration. He suggested that I contact Chrysler for a recall because he knows of the same problem on Honda's & Toyota's that were already recalled. After reading the forums and searching for a recall there is an extended warranty but unfortunately I fall under the state of NJ were this state is not eligible for the extended warranty. This is outrageous and a safety recall should be issued right away. With so many complaints I will move forward and start a class action law suit for not issuing a full scale recall to all 2004 Pacifica owners in every state. They clearly recognize the danger in their faulty design and manufacturing yet still refuse to issue a safety recall by only providing an extended warranty to some Pacifica owners. This is a serious danger to my family and a fatality waiting to happen.

- Pennsauekn, NJ, USA

problem #23

Sep 192013

Pacifica 6-cyl

  • 128,651 miles
During engine warning light inspection at herb chambers Chrysler in millbury MA the technician found the front engine cradle should be replaced due to rot. Chrysler was contacted to find out if the extended warranty for 10 years/150,000 on the engine cradle applied to this vehicle and found that it was not.

- Oxford, MA, USA

problem #22

Aug 022013

Pacifica 6-cyl

  • 130,111 miles
2004 Pacifica has a clicking noise and had it checked out and it is the cradle assembly& rear engine mount is bad. It is rusted and cracked. Also has alot of suspension issues. Engine getting ready to fall out.

- Waterloo, IA, USA

problem #21

Jul 102013

Pacifica

  • 154,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that upon inspection, it was found that the front engine cradle was corroded. The vehicle was taken to a private mechanic where the failure was confirmed. The vehicle was not repaired. The manufacturer was not contacted about the failure. The failure mileage was 154,000.

- Pelican Lake, WI, USA

problem #20

Jun 202013

Pacifica

  • 127,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that she took her vehicle to a mechanic for a tune up and she was advised that the engines sub frame corroded. The vehicle was taken to the dealer for inspection and confirmed that there were no related recalls. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 127,000.

- Natick, MA, USA

problem #19

Apr 292013

Pacifica

  • 140,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the vehicle was taken to an independent mechanic for tire service when he was advised that that the sub frame was rusted. The vehicle was taken to the dealer for inspection and they advised that the frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 140,000.

- Holland, MI, USA

problem #18

Mar 152013

Pacifica 6-cyl

  • 125,000 miles
When taking the car for an oil change, I learned the engine cradle had rusted through and cracked. After researching the issue, I discovered this is a known issue for this car. I contacted Chrysler, who claimed that the car was made 7 days too early to participate in any sort of covered repair. This is ridiculous, as my vehicle clear suffers from the same issue.

- Dexter, MI, USA

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