CarComplaints.com Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.

10.0

really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
139,413 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Pacifica fuel system problems

fuel system problem

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2004 Chrysler Pacifica Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #21

Apr 082015

Pacifica 6-cyl

  • 177,000 miles

A D V E R T I S E M E N T S

A similar incident has occurred on my 2004 Chrysler Pacifica as stated below. "on certain passenger vehicles, the fuel pump module and the power train control module (PCM) software may allow the engine to stall under certain operating conditions." The manufacture is stating that because of my vehicle's VIN# it wasn't part of this recall# F44. It is clear to me that the same conditions that have happen to the vehicles part of recall# F44 should pertain to any vehicle built prior to the dates associated with this recall Chrysler is recognizing for repairs. All Pacificas should be under the #F44 recall notice, not just a certain portion. I've had to replace the exact same items listed as a necessary repair to correct the problem. As like recall# F44, I to had to replace the fuel pump modules, for the left and right side. However, the difference is it was out of my own pocket for these repairs. All this happened to me too..... and I agree with this person..... so I am re-posting it... the fuel gauge started to mess up telling me it was empty and it was not. It would go all over the place form 3/4 to empty.this went on for two days then I was going down the road at 65mph and it sputtered and I pulled over and it was not running and would not start back up. The guy replaced both fuel pumps because of this now I have to pay for this out of my pocket. I was broke down far form my house and any Chrysler dealer, so I had no choose but have it done so I could get back on the road. From what I have read this has happened to many people. Your help would greatly be appreciated...... [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bogue, KS, USA

problem #20

Feb 042015

Pacifica

  • 164,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while operating the vehicle, the fuel gauge malfunctioned and indicated that the fuel tank was half full. The contact mentioned that the gauge quickly decreased to empty as the vehicle stalled. Also, the contact indicated that while accelerating at any speed the front end of the vehicle would shake and vibrate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 164,000.

- Cherry Valley , AR, USA

problem #19

Dec 012014

Pacifica

  • miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while driving at an unknown speed, the vehicle stalled without warning. The vehicle was restarted but the failure recurred twice. The vehicle was taken to an independent mechanic, who diagnosed that the power train control module needed to be replaced. The vehicle was not repaired. The failure recurred multiple times. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign numbers: 04V113000 (power train) and 03V471000 (fuel system, gasoline).the failure mileage was unknown.

- Phoenix, AZ, USA

problem #18

Jan 162012

Pacifica 6-cyl

  • 140,000 miles

A D V E R T I S E M E N T S

The fuel tank is unable to take fuel. It seems like there may be something stopping the fuel from entering the tank.

- Eldon, MO, USA

problem #17

Dec 122014

Pacifica 6-cyl

  • 150,000 miles
Had car repaired cause of RPM raising without foot being on petal. Keep oil change regularly, tune up and when took car to shop they replace idle sensor, map sensor, sparks plugs changed and even 3 boot cause of misfire... and still same problem. When picked up from mechanic he advised dealership and maybe something with transmission.. now I have to go to dealership cause really wanna know should replace or forget... but I love my pacificica and have taken care of it that's why I shocked that it might be a bigger issue besides me to.

- Columbus, OH, USA

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problem #16

May 062014

Pacifica 6-cyl

  • 128,813 miles
There are multiple occurrence but the start of the problem was 1 week after I purchased the car. 5/6/14 I replaced the tires left front axle along with the front struts and strut mounts, check engine light on came out for emissions system small leak changed the gas cap. Fine till June then I had to replace everything over again check engine light on again same code P0455 changed purge solenoid, along with the right axle. Fine again till August by this time check engine light is back on now changed the nvld pump plus replaced everything over again struts, strut mounts, along with the rack N pinion, front lower control arms both sides, outter tie rods. Once again fine then October rolls around I take it back in because it acting weird steering wise plus the check engine light is on again same code P0455 now I change out the canister, along with everything over again but the axles they are still good. Now November rolls around and everything is at it again check engine light is on P0455 they want to replace the fuel lines now. Also the 4 motor mounts are broke again my engine is almost ready to fall out. Now they are finally telling me after $3400 that this is all caused by the rust and corrosion on the undercarriage. My subframe and frame have holes in it, the rust is actually making it's was inside my car now. I went to fix a flat tire and when I used the emergency jack I pumped it 1/4 of the way up and boom it went right thru the frame. My alignment keeps throwing it self off because it can't hold the front suspension in place. The strut mount housing looks like another few bumps and it will go threw. Accident: 1st wk Nov '14 I was driving down the free-way luckily doing 45mph and I went to steer my car to the right and it kept going straight and scraped the K-rail. Mechanic said the the bolts he put back into the sub-frame keep falling out because of the rust.

- Riverside, CA, USA

problem #15

Jul 012014

Pacifica 6-cyl

  • miles

A D V E R T I S E M E N T S

I been having my Chrysler Pacifica 2004 for 7 months. I had to fix my left passenger axle, shock, water pump, radiator, passenger upper motor mount, the tank for the water, fuel injector line, two tune ups, air filter, fuses, brake lights and tires. Thing that is broke, the passenger window elevator, and my ac.

- Bakersfield, CA, USA

problem #14

Aug 152013

Pacifica

  • 111,300 miles
When I bought it I drove it 20 feet to gas station. The gas tank said I had half a tank of gas. Once I was done I turned the car back on and it said I had no gas! I called the guy who sold it to me and he said it just takes time for it to reregister that I filled it up so I drove it back to him to show him what I was talking about when he got there it said I had half a tank and he told me to drive it home I would be fine! well on the way home it said I had 20 mile till empty but the last thing it showed on gas tank was that I still was at half take so I filled it up again. I took the car to my brothers which is 35 miles from fargo to have him see if he could fix the pumps but he couldn't so I got back on interstate goin 75 mph to go home and the gas light flickered and the car went from 75 to 0 in like 2 seconds. Resulting in myself bashing my head on steering wheel and no air bags went off either! my husband came to get me and brought gas cans to get me enough gas to make it to a gas station! it took us 58 min exactly to fill the tank completely full so I could make it back home. So the next day I called back and they eventually had me take it to lundes in fargo to fix the gas tank which took 1 month almost 2, so when I got it back multiple times in between that time it was still happening! finally they fix it except the fact that a year later it's happening all over again! which was 5 days ago on my way to jamestown with my children in the car! I have called many of places and nobody knows how to fix it. If I go back to lundes they said they had no idea why it would happen again! and how long it would take them to figure it out! it would have happened earlier if I actually drove the car more but ever since the accident when I drive that car I can't stop checking how full the tank is! something needs to be done before someone gets into a serious accident with that car!

- Fargo, ND, USA

problem #13

Sep 282014

Pacifica 6-cyl

  • 152,000 miles
When the fuel gauge reached 1/3 full it dropped to empty and the low fuel light came on. We immediately stopped to fill up but the tank only took 11 gallons leaving us to believe the 23 gallon tank was about half full when the low fuel light came on. After reading the claims listed here I am concerned that this is a serious problem. This has happened before but we thought it truly was empty because when the tank is full the gauge reads full. It is the jumping to empty so quickly that is the problem. There does not seem to be a problem filling the tank (yet).

- Lewisburg, PA, USA

problem #12

Feb 242011

Pacifica

  • 86,000 miles
Have a 2004 Chrysler Pacifica I've had this truck for two years, I've always had a problem with the gas running out like water. I took my truck to Chrysler for them to do a tune up, while there I told them about the problem. When I got back to pick upmy truck they told me that both of my fuel pumps were bad. It seems like they know what's wrong with these trucks and they just decided to tell everyone their fuel pumps are bad. Anyway, I had the fuel pumps changed and the problem got worse. Now if I put $10 in it the gauge will read 1/2 tank. If I fill it up once it gets to 1/2 tank it'll just drop to the E. once it reads E it cuts off. There could be a full tank of gas but it will still read E. I took it back to Chrysler so many times they couldn't find anything wrong. The last time I went back up there, they said I need to replacethe whole tank. I know for a fact that replacing the tank won't fix it. To add to that, while I'm pumping gas the gas foams or it kicks back. I refuse to keep paying my money for them to keep playing the guessing game. If my truck shuts down completely or cause an accident I'm suing Chrysler and everyone else!!! Chrysler needs to fix the issue, there is a defect. I even called headquarters and they're saying they can't help because the truck is so many years old, and because of the mileage. Thing is they knew what was wrong with these trucks. Chrysler needs to fix this issue! !!!!!

- Fort Lauderdale, FL, USA

problem #11

May 222013

Pacifica

  • 118,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Chrysler Pacifica. The contact stated that when the fuel tank was past being half full, the low fuel warning light would illuminate. In addition, the contact was unable to refuel the fuel tank to capacity and the fuel pump would click when refueling as if the fuel tank was full. The contact was only able to add a maximum of seven gallons of gasoline to the vehicle. The vehicle was neither diagnosed nor repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 118,000.

- Lincoln, NE, USA

problem #10

Jan 032013

Pacifica

  • 150,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while driving 60 mph, the driver noticed there was a half of a tank of fuel. Shortly thereafter, the fuel gauge rapidly moved to empty and the vehicle stalled. The vehicle was taken to a refueling station where the tank only allowed ten gallons despite having a twenty gallon tank. As he took the vehicle home, the gauge again rapidly moved to the halfway mark and then empty. The vehicle was taken to an independent mechanic for diagnosis who referred him to a dealer. The dealer diagnosed the vehicle with having bad modules and needed a new fuel tank. The vehicle was taken to another dealer who confirmed the diagnosis and also offered to pay for half of the repair. The vehicle had not been repaired. The failure and current mileage was 150,000.

- Eads, TN, USA

problem #9

Jan 072013

Pacifica

  • 144,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while refueling, the fuel pump would shut off however, the fuel level gauge would read as empty. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 144,000.

- Fernley, NV, USA

problem #8

Dec 242012

Pacifica

  • 194,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while traveling 65 mph, the fuel gauge suddenly decreased from half full to empty as the vehicle stalled. The vehicle was moved to the shoulder. After refueling, the vehicle was able to be driven to the contact's residence. The vehicle was not taken to a mechanic. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 194,000.

- Bismarck, ND, USA

problem #7

Sep 152012

Pacifica

  • miles
The contact owns a 2004 Chrysler Pacifica. The contact stated she was in the vehicle for ten minutes when she began to smell an overpowering gasoline odor. The vehicle was taken to an independent mechanic where a diagnostic was performed and the contact was advised that the one of the fuel hoses had become detached, causing the fuel pump to fail. The mechanic advised that the fuel pump be replaced. The vehicle was repaired for the missing fuel hose and the fuel pump. A few weeks later, the contact noticed that the check engine warning light was illuminated. The vehicle was taken to the dealer for diagnosis who advised her that the entire fuel line needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised that the vehicle was not included in NHTSA campaign id number 03V471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings). The failure mileage was unavailable. The current mileage was approximately 84,000. The VIN was unavailable.

- Lancaster, MA, USA

problem #6

Mar 152012

Pacifica

  • 115,000 miles
The contact owns a 2004 Chrysler pacific. While parked, the contact noticed that the fuel gauge was providing an inaccurate fuel level reading. The contact stated that after refueling, the vehicle stalled one mile later. The contact referenced NHTSA campaign id number: 03V471000 (fuel system, gasoline:delivery:hoses, lines/piping, and fittings) but was advised by the manufacturer that the VIN was not included in the recall. The vehicle was taken to an independent mechanic for diagnostic testing who stated that the vehicle was equipped with dual fuel tanks and both fuel tanks would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 115,000.

- Peyton, CO, USA

problem #5

May 272011

Pacifica

  • 90,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that while refueling fuel spew back out of the filler neck. The vehicle was taken to an independent mechanic who diagnosed that the floater needed to be replaced. The dealer was made aware of the failure who stated that her vehicle was not included in NHTSA campaign id number: 03V471000 (fuel system, gasoline: Delivery: Hoses, lines/piping, and fittings). The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The failure mileage was 90,000.

- Falls City, NE, USA

problem #4

Aug 102012

Pacifica 6-cyl

  • 94,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the check engine warning light illuminated and fuel fumes were emitted into the vehicle. The vehicle was taken to the dealer, who stated that the fuel tank was defective, which caused the fuel pump to crack. The fuel pump was not connected properly and gas fumes were released. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case manager was assigned. The current and failure mileage was 94,000....updated 08/31/2012 the consumer stated the vehicle was repaired. Chrysler covered the complete cost of repairs. Updated 09/05/2012

- Delray Beach, FL, USA

problem #3

Jun 122012

Pacifica

  • 120,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that he would only get twenty miles on a full tank of gasoline fuel. The contact had not taken the vehicle to the dealer but believed that there was a problem with the fuel pump or fuel system. The failure mileage was 120,000.

- Peyton, CO, USA

problem #2

Jun 102012

Pacifica

  • 150,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the fuel gauge was providing inaccurate fuel level readings and was reading that the tank was half full when it suddenly dropped to empty. When refueling the vehicle, the pump would stop at seven gallons and the vehicle would not accept additional fuel although the fuel tank was not full. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 150,000.

- Hope, KS, USA

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