Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.

1.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
104,180 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2005 Chrysler Pacifica body / paint problems

body / paint problem

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2005 Chrysler Pacifica Owner Comments (Page 8 of 9)

« Read the previous 20 complaints

problem #25

Oct 292013

Pacifica 6-cyl

  • 153,000 miles

A D V E R T I S E M E N T S

Vehicle was submitted to authorized New York inspection station for yearly state-required inspection. Vehicle failed inspection. Inspector cited multiple holes in the "cradle" frame member supporting engine, steering, and suspension parts. "cradle" was completely perforated in several places by corrosion, and showed signs of additional corrosion which would ultimately lead to more holes. Cradle was judged structurally compromised. Inspection station consulted NY dmv and it was determined and reported to me that vehicle is unsafe, and that replacement of cradle would be required to return vehicle to service and to pass New York state inspection. It was explained to me that a minor impact -- such as encountering a pothole at speed, or hitting an object with the frame or body of the vehicle -- could cause collapse of the front end structure of the vehicle, loss of steering control, loss of the engine from the engine compartment, collapse of the suspension system, and potential resultant fire, explosion, and injury or loss of life to occupants of vehicle or others in the vicinity. The consumer stated the vehicle left his wife stranded. She was unable to steer or brake while driving many times, the previous year. On one occasion while driving, the engine light illuminated, and the vehicle just stopped, leaving his wife in the middle of the road. The consumer replaced a faulty sensor. Updated 03/27/14

- Stony Point, NY, USA

problem #24

Oct 212013

Pacifica 6-cyl

  • 101,869 miles
While in for repairs, our mechanic diagnosed that the engine cradle of our 2005 Chrysler Pacifica touring AWD sports tourer 4-dr has rusted almost completely through and advised that the vehicle is unsafe to drive without immediate repairs. According the mechanic, the engine cradle supports both the engine and the front steering/suspension assembly components, that could cause the driver to lose control upon failure, and cause a crash. After conducting research on various websites, I found that numerous consumers/owners of Pacifica models manufactured between 2004 and 2006 are reporting this issue and Chrysler is aware of this specific problem and listed it as a possible defective part. In response, Chrysler has issued an extended warranty, limited to certain states (which they refer to as 'salt belt states") covering repairs for this problem. The vehicle was taken to the dealer where we purchased it, examined and submitted a request to Chrysler for coverage, which was denied. We were told that our vehicle was not covered because we did not live in one of these defined "salt state zones". despite offering to provide evidence from kydot and local county transportation offices verifying that our area does in fact experience a high volume of roadway salt use, Chrysler continues to deny extending any coverage for the affected vehicle. Given the seriousness of the problem, and the large number of consumers potentially affected, I would ask that NHTSA & ODI conduct an independent investigation and negotiate with Chrysler to broaden the coverage to include any Pacifica exhibiting signs of this defect.

- Florence, KY, USA

problem #23

Oct 042013

Pacifica

  • 103,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that while having repairs performed to the vehicle at a local mechanic, he was advised that the frame exhibited excessive rust. The contact did not take the vehicle to a dealer or contact the manufacturer. The failure mileage was 103,000. The VIN was not available.

- Elgin, IL, USA

problem #22

Sep 232013

Pacifica

  • 130,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Chrysler Pacifica. The contact stated that the engine cradle, frame and cross member was found to be severely corroded with holes. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 130,000.

- Carteret, NJ, USA

problem #21

Aug 212013

Pacifica 6-cyl

  • 94,000 miles
I recently took my 2005 Chrysler pacficia to the shop to have the pulleys changed on the engine for the serpentine belt, and new tires and alignment. When the car was on the lift, my mechanic pointed out to me that the engine cradle is rusted and will need to be replaced at a cost of $5000. The car only has 94K miles on it. This seems to be a wide spread issue. I am the 2nd owner, the 1st was a lease through Chrysler and I purchased the car from a local Chrysler dealer in 2008. Going to start contacting Chrysler and the attorney generals office in MA to see what can be done since there is no recall on this.

- Stoughton, MA, USA

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problem #20

Feb 062010

Pacifica 6-cyl

  • miles
Had my SUV service at the dealer and they told me that the subframe is rusted and has to be replace they are charging me $4,300 I call Chrysler and ask about any recall and they told me that my SUV was not made on the recall year a car should not rust that bad in 8 years.

- Hazleton, PA, USA

problem #19

Jun 082013

Pacifica

  • 113,000 miles

A D V E R T I S E M E N T S

The contact owns a 2005 Chrysler Pacifica. The contact stated that the engine cradle was rusted. The vehicle was taken to a private mechanic where it was confirmed that the engine cradle was rusted. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 113,000.

- Lake Ronkonkoma, NY, USA

problem #18

Feb 152013

Pacifica

  • 137,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that there was corrosion on the frame and the engine cradle. The vehicle was taken to the dealer for inspection but was not repaired. The failure was not reported to the manufacturer. The failure and current mileage was 137,000.

- Coventry , RI, USA

problem #17

Apr 262013

Pacifica

  • 150,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that while the vehicle was being inspected, it was noticed that the sub frame was perforated due to rust. The vehicle was taken to the dealer where it was confirmed that the sub frame was severely rusted. The contact was also informed that the vehicle was not included in the manufacturer's recall. The manufacturer was contacted about the failure. The failure mileage was 150,000.

- Woodstock, IL, USA

problem #16

Apr 182013

Pacifica 6-cyl

  • Automatic transmission
  • 125,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that upon inspection, it was determined that the frame was completely rusted. The vehicle was taken to the dealer where it was confirmed that the frame and floor boards were perforated due to rust. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 125,000. Updated 07/10/13 updated 07/12/2013

- Bridgeport, OH, USA

problem #15

Apr 192013

Pacifica 6-cyl

  • 97,269 miles

A D V E R T I S E M E N T S

The subframe (which holds up the engine) has thoroughly rusted through creating the danger of the engine and transmission falling from the frame. I am told the car is unsafe to drive. Chrysler has acknowledged a defect in materials used to construct cars in February and March of 2004 and has extended the warranty to 150,000 miles for those vehicles. As mine was produced 4 months later they are denying any liability and refusing any assistance. The defect is identical to one that is covered on cars made 4 months prior, and they have been unable to provide any documentation showing the material used on my vehicle is not from the defective batch. I may have defective parts but they cannot provide a method to identify those defective parts. Chrysler is unwilling to even examine the vehicle, instead using the VIN as their only reference as to coverage. I found it interesting that when I referenced others receiving assistance outside the parameters of the extended warranty I was told that based on customer loyalty there may be assistance for some but it was not available to me. I am concerned that customer loyalty plays a role in the safety of their (past) customers. I'm not sure how many people expect their frame to fail in 8 years but this could be a major safety factor for both passengers and any vehicle around them when an engine falls from a car. How many complaints are needed before action is taken?

- Bourbonnais, IL, USA

problem #14

Apr 032013

Pacifica 6-cyl

  • 110,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that while having the vehicle inspected, the technician stated that the front of the sub frame was rusted and corroded and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 110,000.

- West Middlesex, PA, USA

problem #13

Sep 012011

Pacifica 6-cyl

  • 110,000 miles
The engine cradle is corroding away, there is a large split in one side. Chrysler has issued a safety recall for the same year, make and model cars for this known defect. However even though my car has the very same defect its particular VIN is not included.

- Farmington Hills, MI, USA

problem #12

Oct 012012

Pacifica

  • 112,000 miles
The contact owns a 2005 Chrysler Pacifica. While driving approximately 5 mph, the contact noticed a popping sound from the front end of the vehicle. The vehicle was taken to an independent mechanic. The mechanic advised the contact that the sub frame would have to be replaced. The vehicle was not repaired. The contact stated that there was a manufacturer's recall that could have been related to the failure. The manufacturer was contacted and advised that the vehicle was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 112,000.

- Fremont, MI, USA

problem #11

Oct 272012

Pacifica

  • 65,000 miles
The contact owns a 2005 Chrysler Pacifica. While driving approximately 65 mph, the front bumper became detached from the vehicle. The contact stopped the vehicle on the shoulder and noticed damage to the front tires. The vehicle was taken to an auto mechanic for repairs after the insurance company inspected the vehicle. The manufacturer was made aware of the failure and covered the bumper repair but did not cover the replacement of the tires. Additionally, the front driver and passenger side power seat adjustment switches would not function. The technician advised the contact that the wiring had to be cleaned. The wiring was cleaned but the failure continued. The bumper damage was repaired but the power seat switch was not. The approximate failure mileage was 65,000.

- Stoneham, MA, USA

problem #10

Jul 262012

Pacifica 6-cyl

  • 106,071 miles
Experiencing a vibration/shaking in the front end of the vehicle. Brought the vehicle to my local mechanic and it was discovered that the K-frame assembly that holds the engine is completely rotted out. My mechanic advised me that this is a serious safety issue and should be covered by a recent tsb put out by Chrysler on 3/16/12, number 13-001-12. However, upon reading the tsb, it only covers those vehicles made from 2/23/04 - 3/31/04. My vehicle was manufactured in May 2004. I called Chrysler directly and they told me because I was the third owner of the vehicle and they didn't know how the vehicle was treated and because of the high mileage, they would not assist me in any way. I filed a report with the nh attorney general's office. I then received a phone call from Chrysler's claims investigation division. They offered to pay for one part which cost $1,550 (front cross member). I did not accept her offer as the cost to repair my vehicle in full with all necessary parts and labor totals $2,362.07. My claim was then referred to the Chrysler business center who would make a final decision as to whether or not they would repair my vehicle. I emphasized that this was deemed a safety issue by my mechanic. I also spoke with a local Chrysler service center and they informed me that they had seen 6 of these same repairs on my exact vehicle within the past 12 months and that this should be deemed a recall through the manufacturer. On September 24, 2012, I received a copy of a letter from Chrysler to the nh attorney general's office stating that my vehicle was "purchased used and is beyond any warranty on the vehicle. As such Chrysler group llc will not be participating in any repair consideration.

- Windham, NH, USA

problem #9

May 242012

Pacifica

  • 116,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that while driving, a rattle noise could be heard from the front of the vehicle. The vehicle was taken to the dealer for inspection and they stated that the sub frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. The failure mileage was 116,000.

- Jamestown, NY, USA

problem #8

Aug 022012

Pacifica

  • 148,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that the vehicle was taken to an independent repair shop for an inspection. The inspector stated that the entire frame was rusted. The vehicle was not taken to an authorized dealer. The manufacturer was notified of the failure and stated that the VIN was not included in any recall. The failure mileage was 148,000 and the current mileage was 149,000.

- North Providence , RI, USA

problem #7

Jul 012012

Pacifica

  • 45,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that while driving at various speeds, the vehicle would emit a loud clunking sound and it would vibrate. The vehicle was inspected by a mechanic, who diagnosed that the motor mounts were corroded and had developed a crack. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileages were 45,000.

- Corona , CA, USA

problem #6

May 172012

Pacifica

  • 160,000 miles
The contact owns a 2005 Chrysler Pacifica. The contact stated that the vehicle violently shook while driving 70 mph. The vehicle was taken to an independent mechanic and the contact was informed that the engine cradle and the sub-frame were severely corroded. The vehicle was not repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 160,000.

- Wyoming, RI, USA

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