This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went on some errands before going out if town. I noticed I might need a wheel alignment soon and I parked the car in my garage to go out of town. When I returned to go have it checked out, I noticed my front driver side tire was flat and a closer inspection, it had a tear. Then I noticed my other front tire was flat as well. I had two people tell me my subframe was badly rusted. I found out this was a known problem with Chrysler Pacifica but no recalls. This could have been a horrible accident for my daughter and I. We had been on the highway! By the grace of GOD we made it home, but the car is not driveable. Then came COVID and here I am, still without a car. Chrysler said they don't do recalls. This should not happen. Unfortunately, I don't know how long this was going on, no one mentioned anything at oil changes or when I got 3 new tires, etc. I don't have photos and just lost and frustrated this happened.
While drive turning left though a traffic light on Pilot knob and 160th in farmington my car stalled wheel lock up paddle felt like it had gotten stuck for a second and there in the middle of the intersection my car had completely stalled out with my children in the vehicle to wear I had two trucks pull over that had two stranger men that came over to push me out of the intersection out of danger when pulled off to the side of the road turn the car over and it did turn back on but because of the incident that I just happened I was not taking any chances of having it stalled going through a traffic intersection with my children in the car again so I had it towed home
Bought car 2018 Feb. No mention of whole under carriage rusted out - 2004-2008 Chrysler forgot to spray for rust. When we go we bought it later in evening - was assured that car had been checked out and sound. We have done some repairs on other things - thermostat, radiator, tires ABS sensor issue but there was no mention of underside being rusted from front to back - two years and the engine is going to fall out and can no longer drive the car. This car was submerged in water somewhere before we received. This is the shorter version of this situation. Alignment is now way off, pulls to one side out of nowhere. Wearing on tires- just took it into heartland tire by house and told do not drive and that fixing it would be over 3500 or more.
The contact owns a 2006 Chrysler Pacifica. While driving 55 mph, the contact lost control of the steering and almost crashed. In addition, the vehicle failed to shift into second gear or reverse. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 200,000.
My vehicle has extensive cradle rot underneath the carriage which causes the car to shake and has the possibility to have the motor drop out of the car, I was having routine maintence completed on my car when I found this out. I called Chrysler and although hundreds of complaints have been filed no recall has been issued on this matter.
- Columbia, MO, USA
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The cross member that supports the drive train is rusted at the joints where it meets the frame of the vehicle. This affects both steering and shifting, as the motor will actually shift on initial pull off; and because the steering is anchored on the same member, looseness in the steering wheel can also be felt. I noticed the rusting about a year ago when I went to do my first oil change as the car owner. On 9/12/2017 I was riding home and heard a metallic clank, as if something had fallen off of the vehicle. Upon arriving at home, I looked under the vehicle. You can see that the cross member is rusting and twisting under the load of the engine. I am leary about driving the vehicle, but it is my only mode of transportation.
Frame rotted out under engine, garage said engine could fall out. This happened several years ago just took it in for an alignment and they told me the car wasn't safe to drive.
My 2006 Chrysler Pacifica seems to have some very common and related issues to an existing recall. My vehicle experiences all kind of issues related to a faulty fuel pump/tank design and possibly software issues also. My vehicle can be very hard to start. My vehicle can shut off without warning. (no other known issues) my vehicle tends to think the gas cap is bad. Displaying gascap in the odometer area. We experience power loss, stalls, poor fuel economy, fuel capor smell on occasion that could ignite, if for any reason the fuel system is slightly overfilled by even ten cents worth of fuel it can poor fuel onto the ground. This happens on top of the tank. Not at the filler hose. Check engin light code points to evaporative system. My vehicle was manufactured in August 2005. I believe the fuel pump module is bad as well as possibly software. If you do your own research you will find this car is know to have evap system and fuel system issues. Lots of them. One that comes to mind is a connector on the pump or model cracking and allowing fuel /air to escape. I am terrified my car might blow up with my children in it. I can't give exact dates because this happens all of the time. Evap codes return, fuel smells, poor engine performance power loss, if it does shut off while driving it becomes hard to steer. Etc etc
Car began to make loud, abrupt knocking noise from right side, passenger front of vehicle. We took it to three separate repair shops for evaluation and at all three repairs shops were told that our engine cradle was so badly rotted and rusted that the car was not drivable. It was a huge safety concern as the engine and transmission can both drop out of the vehicle at any moment without warning. This has been a known issue to Chrysler and they are not assisting current owners with repair.
Engine mount/cradle has rusted through. The car doesn't have 100,000 miles yet. This issue probably started years ago and no mechanic notified me before the warranty ran out. I understand that Chrysler isn't covering 2006 models even though they know this is an issue. I was told continuing to drive the car was dangerous, but this is a very costly fix - more than the car is worth - considering Chrysler will not take responsibility for not coating the engine cradle to prevent this from happening. It is affecting steering and handling of car as well.
I had taken my car in a week ago for an issue with the car making like a popping sound when I turn hard. Well after mechanic drove it and then put it on a rack to take a look underneath and do their inspection they told us we cannot drive vehicle as it is unsafe. The cradle was completely rusted and I could stick my hand in it. At any point in time it could have completely fell off and wrecked my vehicle. It could have been catastrophic. This is dangerous and Chrysler is aware of the issue but refuses to do anything about it. Now we are going to be stuck with the repair bill. I called Chrysler and spoke with an agent named brittney whose only response was I am sorry there is nothing we can do. Even after explaining any type of accident with my children in the car could have been catastrophic. They do not care. Something needs to be done to cover all vehicles. I only have 75,000 miles on the vehicle and the cradle is the only part rusted. Chrysler does not care about any of that just that the vehicle does not fall within the 2004 or 2005 range. Please help something needs to be done before someone loses their life over this issue.
Battery light came on, steering started to lock up, then battery light when off. This happened when driving my children to school on highway speed limit was 35 mph, I got to school, turned into parking lot, school entrance, battery light came on lost steering completely. Thank goodness no cars or children were in the parking lot. I did not hit anything.thankfully.
Front sub frame rust through. Was told frame could crack or break causing loss of control of car. Needs $3,100 repair at Chrysler dealer to make safe..
When taking my 2006 Chrysler Pacifica to be serviced for broken motor mount. My vehicle was brought in the shop, not even 30 minutes passed and I was contacted immediately by the mechanic, that in the process of replacing my motor mount he noticed that my cradle was rotted out and very unsafe to drive because this was a very important component on my vehicle, (steering, engine, transmission and ect.) are being held up by the cradle, and the mechanic stated that the engine can fall out at anytime! I am in fear for my family and I, to know that we travel at high speeds on the free way. We live in a city where there are many pot holes and craters in the streets we drive on, and to know that we can be in danger is insane. He quoted me around $3,000 to repair and I cannot afford to cover this issue. There has to be something done by the Chrysler Corp. Hopefully this speaks for many owners of this same vehicle.
The car since almost new has had an intermittent problem with the steering locking up has happened many times turning slowly and has happened numerous times at speeds to 40 mph and the only way to turn it is to shut it off and restart very dangerous condition. I would like to know if this complaint has been filed by other owners. Thanks.
The ABS system is malfunctioning. I have had new rotors, new calipers and new pads put on the car. The ABS light continues to go on & off. When braking it intermittently fails to brake appropriately. It either brakes with the brake pedal not catching properly or it doesn't brake at the correct time. It is slow to respond to pressure on the brake pedal. Last week the power steering stopped working when I braked and was trying to turn left onto another road. It started working again after about 10-15 seconds.
On March 20th 2012 I was driving home from work when the driver side strut mount broke, slightly allowing the strut to damage my hood and break my inner tie rod end. I immediately parked the vehicle called aaa and had it towed to my house. On March 23 I purchased a new strut mount and on the 24th replaced the broken one with the new one. Unfortunately I did the work myself and didn't notice my inner tie rod broke. Which led to my vehicle needing to be checked by my mechanic about 8 months later when my outer tie rod end gave way damaging in the process the wheel bearings and the driver side axle. I had everything fixed and ran into no more problems until July 17th 2013 when my front end alignment started to slip and a noticeable knocking noise started coming from my front end. I immediately set up an appointment to have my vehicle serviced at kelly Chrysler dealership in lehigh valley and they were able to get me in a week later. It took them roughly a week to fix my car. But they replaced my upper engine mount, front lower engine mount, L/F inner outer tie rod ends and removed a damaged exhaust shield. But they still couldn't' tell me why my alignment was off and what the knocking noise was. Towards the end of August my passenger side strut mount broke and I had it replaced right away. Then again in November this time completely ripping through the hood. Then again in February, March and now today 5/7/2014 I noticed the passenger side strut mount is on the verge of breaking again. After speaking to a couple of Pacifica owners in my area I have come to find out these problems are common along with engine shut offs and check engine lights being on for no reason. Its apparent that the 3/8th inch thick plate that the struts sit on are not adequate enough to handle the weight of the vehicles along with the constant jerking motion off the car from the sticky gas peddle.
The right front wheel completely disconnected from the tie rods so there was completely no steering. I was turning from a main road to a side road going approximately 15 mph. I am including a repair bill from a Chrysler-Jeep dealer and I feel this incident was a factory defect with the vehicle at this low mileage to come apart. I therefore would appreciate to refund my expenses $1,279.90 plus $45 towing expense. Updated 3/31/14
While driving around a circle I yielded then slowly proceeded and heard a loud noise from front driver side wheel area. The steering went. I was able to carefully get it to a mechanic come to find out the cradle had rusted, broke and fell affecting the steering. He informed me it was dangerous for me to be driving it and that I was lucky I didn't get into an accident, especially with my 2 kids in the car with me. After processing a claim with Chrysler, having it towed there (at my expense) and having the regional manager take a look they are not taking responsibility for this dangerous situation. I did some research. The 2004 & 2005 cradles are being covered by Chrysler but not the 2006 model which has the exact same frame. I have 2 children, luckily have managed to pay off the car with no payments and now stuck paying for a rental car until I fight this issue further. (like many working pay check to check to get by) I find it ironic that their very own service manager was "shocked" that they aren't offering to fix it and take responsibility. I could have easily been driving on the parkway 70mph when it broke and my steering was compromised ending in a fatal accident. So I'm posting on here with the hopes of someone, somewhere helping me with this process. I know from searching there are many other people out there dealing with the same rust issue and feeling helpless. I can't afford a car payment or the $3000 to get it fixed nor should I !!! it has $87,500 miles on it and many more years on it to drive had this not occurred. I also don't want it on my conscious should someone die from this issue in the future. Someone please help.
Twice my car has froze up (car felt like it was in slow, stiff motion) while driving in the rain going about;1st time 20mph and 2nd time of issue 30mph. The battery light would come on with the ding sound to alert you and then it would freeze up while driving down a road and luckily in both incidents I was able to get over and out of the way of traffic. I would put that car in to park, shut it off, and turn it back on and it would drive normal again. Four different mechanics has tested the car but can not find the problem to correct this issue. And in both incidents I had my 5 year old daughter in the car with me. If I would have been unable to get out of the way this would have been a different letter. Also another issues is the back tailgate will not stay up in cold weather and has come crashing down on my head more than once. That is very painful and startling to have happen to you when you are putting groceries in your car. My children are not allowed to place anything in the back because I fear that they will be crushed and that also has been looked at my mechanics who can not find a plausible cause for this to happen either.
A D V E R T I S E M E N T S
- Chicago, IL, USA