Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Chrysler Pacifica wheels / hubs problems

wheels / hubs problem

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2007 Chrysler Pacifica Owner Comments

problem #3

Mar 302012


  • 46,000 miles


We owned a 2007 Chrysler Pacifica car for 3 months, 46000 miles approx, when purchased. After the first 3 months of ownership, the rear tires went completely bald, wires poking out, the car was bottoming out on every bump. The springs were weak we were told. The shocks were broken, the tires were completely out of line and the dealer did fix at their own expense. 2 new tires replaced, wheel alignment, two new shocks, and supposedly springs fixed. At approx. 8 months later the vehicle was again bottoming out. Once again we were told shocks broken. Chrysler was contacted and replaced shocks, dealer did wheel alignment and a tie rod end was replaced. In approximately 10 months we again noticed the car was making noise and bottoming out. Once again shocks were broken and the other tie rod end needed replacing. Chrysler customer care was notified from the first incident and subsequently at each additional occurence. The dealer paid at the first occurence, Chrysler provided shocks at second occurence, on the last occurence Chrysler required an inspection by a Chrysler dealer. Another tie rod was replaced. We were told by dealer car was good to go. We took trip to pick up family at airport and had to be towed. Upon reinspection 2 days later, we were told 2 studs had completely broken off left rear tire, and tire could have come off on freeway at speeds of 65 mph. They also discovered two lugs on right rear tire were loose. This was the second incident where our safety was at risk. 4 sets of shocks 2 tires 2 tie rod ends and 3 wheel alignments later. Very unsatisfied. The car is a safety hazard on the road. Suspension design flaw"?"

- Rib Lake, WI, USA

problem #2

Aug 012013


  • 46,000 miles
When cornering at low speeds there is a loud rubbing noise (like a tire rubbing in the wheel well) coming from the front of the vehicle. I can feel it both in the steering wheel and brake pedal. When I got new tires, I had the mechanic check the wheel wells for rub marks and he did not find any. He stated that the tires were not rubbing anywhere.

- Hinckley, IL, USA

problem #1

Jul 062010


  • 38,500 miles
Warrant of merchantability- implied warranty that states a vehicle will run like it's supposed to run, applying to the basic functions of the car. The buyer must prove a defect was present at the time of purchase. ¿car did not start X2 at dealer and required a jump start- I was informed it was a result of being low on gas and having sat out in the hot sun. Uniform commercial code- dealer disclaimed a warrant of mechanic ability, giving the consumer the right to challenge the disclaimer using the federal uniform commercial (ucc). The ucc can be used to cancel the sale of a used car. Unfair and deceptive acts and practices (udap law) - these laws can be used even if the car is sold as is, as long as the dealer is guilty of a verbal deception or failure to disclose information about the vehicle. ¿2007 Chrysler Pacifica ¿I purchased the car less than 1 month ago and have driven less than 2000 miles. I am extremely upset because I believe that heritage knowingly sold me an unsound car. The dealer is guilty of verbal deception and failure to verbally disclose information about the vehicle. ¿this car was involved in an accident and I was not made aware of the severity of the accident or the issues the car had as a result. ¿ I have attempted to get the car serviced and repaired to little avail. The car continues to have serious mechanical issues( indicating a frame issue or drive train issue) ¿ I believe the dealer knowingly sold the car to me and purposely withheld the extent of damage the car had in the prior accident, as well as the car's improper basic functioning. The consumer protection act unfair trade practices: Falsely represented the car as a safe, car without major defects, and no problems with any parts of the car- presented the car as being sound and able to adhere to basic functioning (battery issues, electrical issues, brake issues, drive train issues, involved a mvc) and did not disclose history of part.

- Frederick, MD, USA

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