body / paint problem
8.8
pretty badTypical Repair Cost:
$1,750.00
Average Mileage:
43,800 miles
Number of complaints:
5 complaints
Most common solutions:
- not sure (4 reports)
- defective primer used at factory, repaint (1 reports)
Helpful Websites About 2002 Chrysler Sebring peeling paint
2007Oct 18
(reported on)Sebring LX
- Automatic transmission
- 48,000 miles
Anyone and everyone that I can convince to listen....please listen carefully......NEVER, NEVER EVER buy a Chrysler product. I bought my 2002 Sebring in early 2003 adn initially had nor problems with it. After about two years I began to notice what appeared to be small blemishes in the paint and make concerted efforts to step up the car of the paint. No matter what I tried or how often I tried it the paint faded, then began to crack and peel and eventually small areas of rust began to develop. I returned the vehicle to the dealer where I purchased it and STILL under warranty, the WalMart of Chrysler dealers-Ron Carter in Alvin, Texas. There service was about par with WalMart. First they denied it was a paint problem however the service manager stated, "Yeah...it's a bad paint job." The paint worsened and I was directed to meet with the ONE and ONLY "factory rep" in ALL of South Texas to have him approve the re-paint. (Ron Carter stated that is was a factory problem and therefore not their responsibility). The "fcatory rep" allegedly inspected the paint and deemed it environmental damage" sustain from "...living too close to salt water." When I pointed out that my wife's 2002 Chevy Camaro sat right next to my Chrysler virtually everyday and did not have a single blemish I was again told, "we (Chrysler) will not re-paint it." I asked what the appeals process was since I was told by two body shops that the clear coat was virtually non existant on the vehicle. Here is the punch line....THERE IS NO APPEALS PROCESS! Apparently Chrysler's f"factory reps" are so perfect that they are not to be second guessed or questioned.
Bottom line, I have a car that is blue booked at $6200 but was recently appraised at $300 (trade-in). The dealer that appraised the vehicle said it was the worst paint job on a new vehicle he had seen in 20 years.
DO NOT BUY CHRYSLER PRODUCTS...Chrysler wont stand behind them and the dealer's deny responsibility......oh, yeah, about a month ago the check engine light came on-stay tuned!
2007Sep 03
(reported on)Sebring 3.2L V6
- Automatic transmission
- 42,000 miles
I own a 2002 Sebring Convertible and LXI and the paint (blue) has peeled all along the right side of the car from the trunk to front of the bumper... it looks awful. I took it to the dealer and they said there was nothing I could do about it. Mind you, I love in Miami where customer service DOES NOT EXIST! Not even an apology or recommend something I can do. I am very disappointed in Chrysler, I love my car and always washed and waxed it myself, and then one day it just started to peel and turn white. I will NEVER consider a Chrysler vehicle again.
2006Sep 12
(reported on)Sebring LX
- 39,000 miles
rear bumper delamination - still in process of trying to negotiate a deal w/ Chrysler or will file small claims action - they offered to have me pay $250 - I don't think so!
2006Aug 26
(reported on)Sebring LXI
- 60,000 miles
I have a chrysler sebring 2002, i bought it new right off the showroom floor. it used to be black now it is a spoted black and gray color. I noticed this paint problem 3 years after i bought it. This car was sparkling clean 5 out of 7 days even the dealer employees comented on how neat and clean my car was kept when i brought it in for service. The entire roof had to be repainted in 2005 and now 1 year later most of the spoiler and top passenger side is affected, it looks like my care has a fungus, no joke. I have reported the problem to chrysler and have been offered a 50/50 deal but im going to small claims court because its not half my fault. Unless you want to blame me for buying a chrysler.
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A D V E R T I S E M E N T S
2006Mar 28
Sebring LX Convertable V6
I bought the car used in 2003. At that time there was no visible damage. I started noticing first very slight peeling between the driver's door & the rear wheel after we had some hail damage in 2004/2005, but our insurance company rep (State Farm) claimed that the damage was not due to hail, so they would not repair it. I have lived in this area since 1995 & have had many vehicles that have never seen any of this damage: 1976 MGB, 1986 Chevy S10 P/U, 1987 Chevy S10 Blazer, 1990 Honda Civic Wagon. I did own a 1987 Chevy Celebrity that had similar issues (the entire roof hood & trunk lost its' clearcoat. I looked for any factory paint warranty information in the owners' manual & found nothing that convinced me that Chrysler would deal with the issue. I will not purchase another Chrysler product, though. I will get a reputable auto painter to repaint it--or will paint it myself in time. Anyone want to buy it?
killer
Prattville, AL, USA
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