This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Igination issues my steering wheel locks on me. I have to sit for at least 5 mins before I can turn the key to start my car. As in driving my car acts as if it wants to stop while driving.
The contact owns a 2010 Chrysler serbring. While making a turn, the steering became difficult to maneuver. The failure recurred intermittently. In addition, while driving 35 mph, the brakes failed to respond when the pedal was depressed. The vehicle was towed to an independent mechanic where it was diagnosed that the power control module and the brake hydraulic pump failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign numbers: 10V009000 (service brakes, hydraulic) and 10V475000(steering). The manufacturer was made aware of the failure. The approximate failure mileage was 99,000.
On May 31, 2013, I was traveling to visit family for easter. My twenty-month-old son was also in my vehicle. Driving at approximately 30-35 miles per hour, less than 2 RPM, around a curve when I lost all power steering out of nowhere and could not steer. Also my brakes went all the way to the floor and would not work. I was unable to control my vehicle. The vehicle went off the embankment uncontrollably, almost flipping and hitting concrete plates head on and that quick the vehicle came to a stop. During impact I smacked my face off of the steering wheel, suffering a bloody broken nose. My son thankfully received no injury. Prior to the accident I noticed my brakes were shaking when applied, I made an appointment to check them for the following week. My car received damage to the front bumper and back bumper as well as a tire pressure sensor and a popped tire, totaling $419. On Thursday April, 4, I went to go pick up my vehicle. The mechanic took the vehicle for a test drive for the first time since the accident to test the new tire. He notified me that I had no power steering and ruled my car unsafe to drive and documented his experience. I contacted my dealership where I bought the vehicle and they picked the car up and declared that my power steering pump failed and so far I have no received notice on the condition of the brakes. Also on Thursday, I called Chrysler to examine further into the possibility of my vehicle being ones recalled. They informed that my VIN was not under the recall and a special investigator will be in touch. No contact has yet been made.
- Canton, PA, USA
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- Ennis, TX, USA