This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1st failure: Transmission shifted into limp mode without prior warning while driving on a major interstate. 2nd failure: Engine quit without prior warning while driving late at night on a rural two lane highway.
Car will occasionally not start. Nothing. Plenty of juice, but no starter, not even a click. Sometimes, after doing nothing, the car will start as though evrything is fine. Have brought to shop. The problem doesn't show up w/ error reading on their computers. They have replaced fuses, but it doesnt work. For example, car wouldn't start this morning, so I'm at home with the kids. Just went outside and it started. It will probably work fine for a month or two, and then, won't start. Hopefully we won't be stranded somewhere. Hope you can help.
Air bag light permanently on due to failed clock spring assembly, air bags disabled, also affected horn and cuise control. Vehicle suffers from unusual power drains/fluctuations, battery replaced 3 times within 3 1/2 years. Electronic door locks (four doors) frequently fail, can only service when failure is consistent. Vehicle occasionally stalls (abruptly) at any speed, throttle system serviced a few times (outside of tune-ups) with little benefit. Front and rear windshield wipers activate by themselves quite often (but never at the service shop/dealership), with no set pattern, multifunction switch replaced twice. All problems except for air bag (customer paid for repair as well as for other problems) still persist.
Intermittently vehicle will stall out and die without warning. Dealer has inspected and replaced various parts of fuel injection system, and have not corrected the problem. Manufacturer has been notified. The customer had the vehicle serviced several times for various possible causes but the problem still exists.
Van has stalled over 90 times since May 2000. Stalls at all speeds. Dealer has had van repeatedly and says neither they nor Chrysler can help.can you"?" see also the other 10 consumer complaints on your web site which complain of stalling in other 1996 Town and country minivans: ODI id 865007 (July 7, 1999), 868143 (August 18, 2000), 543747 (Jan. 7, 1999), 537782 (July 6, 1998), 531844 (Dec. 6, 1997), 543747 (July 11, 1997), 853349 (March 31, 1997), 531944, 537664, 727335, 727308.
- Tampa, FL, USA
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Vehicle stalls while driving, without warning. Loss of all power is extremely dangerous and can result in an accident. The dealer is unable to locate and correct problem which has occurred about nine times since the vehicle was purchased. We have taken the vehicle to the dealer five times. Because the problem cannot be specifically identified, the dealer and Chrysler will not accept any responsibility. We can no longer drive the vehicle because of the safety concerns.
Engine cuts out after long trips (200 miles at highway speeds). Appears as though the engine doesn't get fuel. After engine cools (20-30 minutes) the car starts again. Have had $700 worth of repairs at the dealer to fix fuel line, spark plug wires, etc. The dealer called detriot to diagnose via modem. They suggested replacing crank position sensor. It was replaced and problem continues. This is very dangerous because it occurs on the interstate at highway speeds without warning. We have been on the side of the road at all hours of the night with trucks hurtling past us. The dealer keeps guesing what is wrong without any firm commitment that the next "fix" is the right one. They want to replace the fuel pump next and the electronic control unit next if that isn't the problem. That is another $900 without any true knowledge what the problem is. I heard the motorman radio talk show January 9 0R 10 and a caller complained about the very same problem. The motorman said this was common with Chrysler mini-vans and that it is the electronic control module that overheats and cuts the signal to the spark plugs. Please check into this because it is a danger to motorists.
A D V E R T I S E M E N T S
- Centreville, MD, USA