This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 96 Chrysler T&C van the transmission was replaced almost 30 months and 38 K miles ago after it broke a shaft on the inside at 101K miles. Came to a stop at conner went to go forwarded and the van was in neutral in gear position. Dealer did not want to open it up just replace with new remanufactured from Chrysler. Said they were all doing that. Now the replacement unit just broke a shaft for the third gear (bad weld). This is on a transmission with only 38525 miles on it. This was a new transmission when it came out in 1996 and now with 2 broken shafts on two transmissions in the same van, what is wrong with their product and this picture" who would of tunk it? I placed 165K miles on a 1991 Dodge Dakota without any transmission problems. What happens if the shafts break when someone is trying to get on the highway in front of 70,000 lbs of moving truck? trucks do not stop on a dime. Do you want your family in that kind of scenario" I do not think that most of voting americans do either. I live in a city, which has at seven out of the top ten of the most dangerous intersections in the entire state of Alabama. When you place a car into drive, you expect it to go most all the time. You do not want to have to think am I going to be in an accident or maybe kill my family because the transmission is going to blow up, breaks welds, or break a shafts if I pull out now or not.
While driving the transmission failed and the vehicle was unable to shift gears. Transmission was replaced twice, however the problem recurred. The horn airbag and cruise control have been replaced. The vehicle had brake problems. The dealer determined that the front brakes were at 45% but the rear brakes were at 70%. the dealer cleaned and adjusted the brakes. The A/C failed, the dealer replaced the fan module. The power door locks failed. The cd player doesn't work. The low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. This problem has been checked three times but the dealer said they seem correct. The passenger seat broke. The starter failed and as a result the vehicle would not start. The steering pump failed and as a result the steering wheel became tight when making turns. The rear heater lines were leaking. The water pump leaked.
Windshield wipers activated usually after a turn was completed. This affected visibility of other vehicles. Also brakes and transmission failed. Dealer replaced four times the multi function switch/ brake pads/ rotors, and drums; transmission was replaced twice in the last two years, all at consumer's expense.
- Olathe, KS, USA
Search CarComplaints.com for these popular complaint phrases...
I purchased a used 1996 Chrysler Town & Country van with a 2 year extended warranty. Shortly after purchasing vehicle, I noticed a whirring sound followed by hesitation when putting van into drive or reverse. Dealership where I made purchase took van for a test drive and reported to me that that was normal. I went in again about a year later, while it was still under warranty, and complained of the same problem. This time they put it through some diagnostic testing and concluded no problem. I have this in writing. Well one year and one month to the date the transmission went. No longer under warranty, I had to pay for the repairs, they, however did not get my money. I took them to small claims, but lost. According to click and clack, as long as it was complained about under warranty they are still obligated to fix it. I did forget about complaining to the dealership about this matter. I remembered after picking my van up from trans. Shop. That's why I took the dealership to court. Do I have any rights left regarding this matter? please contact me and let me know, before I end up with an ulcer.
While driving at any speed automatic transmission suddenly drops into second gear. When this occurs rpms rev up to 3000. Although the manufacturer is aware of the problem, a remedy has not been found.
Consumer called complaining about transmission problems. In a time frame of two years transmission has been replaced twice. Manufacturer was contacted, and stated that there was nothing they could do, and advised consumer to call the NHTSA to place a complaint. Also, dealer contacted, and advised consumer to call the manufacturer.
The airconditioner continues to malfunction after several attempts to fix it by my mechanic. After the second setting the van begins to overheat.the clutch in the transmission failed after 63,500 miles.
Transmission failed at 74,000, putting a big hole through the transmission case. Transmission was A604. (at 64,000 the transmission cooler lines were replaced because they were leaking. A month later noticed some leakage but dealer couldn't find anything and told us to keep an eye on it, didn't notice anything until leakage and failure at 74,000) also A/C has leak somewhere, would be very expensive to find and fix.
Chrysler has known about the differential pin problems in it's 41/te(A604) transmission for years. The remedy of proper lubrication is simple. They refuse to fix it and refuse to help owners who must pay for the repairs. These transmission need to be recalled and repaired before they break and knock a hole in the side of the transmission case creating a very expensive repair. I can give you the details of my individual case if you require it.
While driving at highway speed the transmission failed. Consumer could hear a whistling noise, and when applying the brakes the vehicle vibrates excessively.
While driving, consumer applied gas, but vehicle will not accelerate. Consumer had vehicle towed to the dealership, who indicated that the automatic transmission had blown.
A D V E R T I S E M E N T S
- Mobile, AL, USA