This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headlight acrylic covers have become so clouded that the lights are so dim that the highway is unsafely illuminated during night driving. Switching between high and low beams doesn't make much of a difference. These are original Chrysler installed assemblies, and should certainly last longer than 7 years. Its like trying to look through a windshield that has become less and less transparent. The problem is not with the replaceable lamps, but with the head light assemblies in which they are mounted. Chrysler should replace these without cost to the customer.
The plastic headlamp covers on my Chrysler minivan have become fogged or hazed or otherwise become cloudy and will not allow light transmission required for safe nighttime driving many cars have this problem, and the manufacturer builds the headlamp unit as a single assembly costing $400 to $500 for each light to replace the clouded plastic.
The headlight lenses on my 1997 Chrysler Town & Country have become hazy and somewhat opaque, greatly reducing vision at night. The hazing seems to be internal to the plastic headlight lens and due to tiny cracks. I have never used abrasive cleaners on the lenses. This hazing has occurred gradually over the years and is due, I believe, to the selection of a poor manufacturing material, (some sort of plastic). My headlights have become so dim that it is probably not really safe to drive the van at night. I am looking into replacing the lenses but they are fairly expensive. I also have a '97 Chrysler cirrus that has the same type headlight lens and it is showing signs of the same problem, just not to as great a degree as the Town & Country.
The plastic lens covering the headlights on my 1997 Chrysler Town and country has become clouded [opaque] over the past two years and continues to become more so as time passes.this greatly reduces the amount of light that the headlights put out and therefore makes driving at night hazardous.my local Chrysler dealer wants greater than $600 to replace these and told me this was not covered under my extended warranty [still in effect].my seach at local salvage yards for the part was unsuccessful because, I was told, these Chrysler plastic lenses all tend to get cloudy[opaque]as they age. Therefore if there are a lot of these clouded headlight lenses out there, it sure makes night driving unsafe for us Chrysler owners and all others using the highways at night.and as the replacement part is so expesive, many may not replace it.
Driver is not able to see the road clearly because of the headlights. The headlights are too dim in areas where there are no street lights. The problem has been reported to the manufacturer.
A D V E R T I S E M E N T S
- Delanco, NJ, USA