10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
10,112 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Chrysler Town & Country seat belts / air bags problems

seat belts / air bags problem

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1997 Chrysler Town & Country Owner Comments

problem #13

Dec 062008

Town & Country

  • miles

A D V E R T I S E M E N T S

I hit a pothole and the airbags deployed.

- Jackson, MS, USA

problem #12

Jan 272000

Town & Country

  • 38,928 miles
Clockspring assembly repaired three times. (nar) the consumer had made several attempts to have the malfunction on vehicle fixed, however the continued. The consumer is seeking reimbursement for repairs because the vehicle was defective.

- Glendale, AZ, USA

problem #11

Jun 082004

Town & Country

  • Automatic transmission
  • miles
The air bag warning light came on after the dealership checked the recall 02V293000, air bag clock spring assembly and indicated that it was fine, and didn't need replacement. Currently, dealership wanted to charge the consumer $70 to inspect the clock spring again.

- Juncos, PR, USA

problem #10

Jan 272000

Town & Country

  • 38,928 miles

A D V E R T I S E M E N T S

Request reimbursement for numerous multi-function switch replacements. The problem caused the turn signals and horn to work intermittently, also the windshield wipers turned on by themselves. By the fourth failure the consumer took the vehicle to an independent car center and the problem was diagnosed as a broken clockspring. After two years of the ongoing problem and asking if there was a recall, the consumer then discovered there was a recall on the clockspring.

- El Paso, TX, USA

problem #9

Apr 112003

(reported on)

Town & Country

  • miles
Consumer received a recall notice regarding the clock spring. The consumer had the repairs on the clock spring done on 05/08/2002 prior to receiving recall notice. Consumer sent receipts as proof of payment to Chrysler on January 12, 2003. And still did not receive reimbursement of $208.61, nor was consumer notified by manufacturer when the reimbursement would bre issued.

- Fort Walton Beach, FL, USA

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problem #8

Dec 312002

Town & Country 6-cyl

  • 53,603 miles
No response to safety recall to replace minivan's clock spring assembly. * consumer requested assistance on reimbursement for safety recall to replace the clock spring assembly. The air bag light stayed on and the horn was inoperative.

- Fairfax, VA, USA

problem #7

Jan 152003

Town & Country

  • miles

A D V E R T I S E M E N T S

No were parts available, regarding recall#02V293000. Frontal air bags.

- Virginia Beach, VA, USA

problem #6

May 312001

Town & Country

  • miles
While driving about 60 mph with cruise control on when suddenly vehicle accelerated, and air bag light came on. Consumer took vehicle to dealer to be repaired, but vehicle was not under warranty to be fixed.

- Mckeesport, PA, USA

problem #5

Apr 142001

Town & Country

  • Automatic transmission
  • miles
While driving 55-60 mph vehicle was hit on side, went down a ravine and hit a tree front at an angle. Neither airbag deployed, vehicle was totalled.

- Moore, OK, USA

problem #4

Mar 022001

Town & Country

  • Automatic transmission
  • miles
Consumer was driving when airbag light came on. Local mechanic replaced clock spring in steering column.

- Ottawa, IL, USA

problem #3

Sep 211999

Town & Country

  • miles

A D V E R T I S E M E N T S

When slamming on the brakes to stop in an emergency, brake pedal went to the floor, resulting in extended stopping distance, and the vehicle crashed into the rear end of vehicle in front. There was no deployment of the driver's side or passenger's side air bags. Owner waiting for help from Chrysler about the crash. Prior to crash brake service light can on and dealer turned it off and said nothing was wrong.

- Great Falls, MT, USA

problem #2

Jun 141999

Town & Country

  • Automatic transmission
  • miles
Vehicle was involved in a frontal collision, and airbags did not deploy, resulting in minor injuries. The manufacturer will be notified.

- Palms River, NJ, USA

problem #1

Jun 271997

Town & Country

  • miles
During impact the driver's and passenger's side air bags deployed, causing passenger to sustain a broken hand.

- Potomac, MD, USA

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