10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
26,591 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1997 Chrysler Town & Country steering problems

steering problem

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1997 Chrysler Town & Country Owner Comments

problem #11

Oct 172006

Town & Country 6-cyl

  • Automatic transmission
  • 88,000 miles

A D V E R T I S E M E N T S

The serpentine belt comes off when it rains. You lose steering ability immediately.

- Bensalem , PA, USA

problem #10

Jan 062005

Town & Country 6-cyl

  • Automatic transmission
  • 127,500 miles
Complete loss of power assisted steering while driving almost caused me to veer off the road. I was barely able to get home. Steering it took all my strength.

- Bronxville, NY, USA

problem #9

Mar 292004

Town & Country

  • 52,000 miles
While driving serpentine belt came off. As a result, power steering assist malfunctioned. Serpentine belt was replaced five times, however, problem still exists.

- Georgetown, TX, USA

problem #8

Apr 302003

Town & Country

  • miles

A D V E R T I S E M E N T S

The consumer was pulling out of the parking lot, when all of a sudden he loss control of the vehicle due to an inoperative power steering belt.

- Arlington, TX, USA

problem #7

Nov 072002

(reported on)

Town & Country 8-cyl

  • Automatic transmission
  • 25,000 miles
Consumer state while traveling 30 mph without any indication the power steering ended the temperature gauge was running high. Consumer pulled over and look under hood and notice major belt had broken. Vehicle was repaired three weeks after repair problem return.

- Roswell, GA, USA

problem #6

Feb 282001

(reported on)

Town & Country

  • miles
Power steering is lost when vehicle runs through a deep puddle of water. Dealer has been contacted. The problem was supposedly fixed but occured again.

- Laffeyett, LA, USA

problem #5

Sep 302000

Town & Country

  • miles

A D V E R T I S E M E N T S

Fire while driving, brakes, power steering completely failed.

- Missouri City, TX, USA

problem #4

Aug 022000

Town & Country

  • miles
When going through puddles, the power steering fails. It is a major concern as we were nearly involved in a wreck due to the failure of the power steering.

- Terre Haute, IN, USA

problem #3

Sep 192000

Town & Country

  • Automatic transmission
  • miles
When starting vehicle to drive power steering system fails, causing loss of vehicle control, cause unknown. The dealer replaced power steering pump and rack and pinion gear assembley.

- Wood Haven, NY, USA

problem #2

Sep 112000

Town & Country

  • miles
The serpentine belt came off during a slow speed turn in the rain, causing complete loss of power steering. The tensioner pulley is the root cause of the belt tracking problem. It is misaligned. Information from websites and NHTSA database, and my local dealer in wisoncin confirmed that his is a very common problem with these engines and can result in a complete loss of vehicle control. I believe this represents a serious design defect and Chrysler should redesign the part and replace it for free.

- Brookfield, WI, USA

problem #1

Nov 151999

(reported on)

Town & Country

  • miles
Complete loss of power steering when driving through the smallest of water puddles.

- Lawton, OK, USA

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