Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,556 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Chrysler Town & Country engine problems

engine problem

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1998 Chrysler Town & Country Owner Comments (Page 1 of 2)

problem #24

Jun 032008

Town & Country

  • 120,000 miles

A D V E R T I S E M E N T S

The contacts owns a 1998 Chrysler Town and country. The contact stated that she has replaced the serpentine belt three times. She further stated that the idler pulley was defective and had to be replaced with a kit. When the pulley malfunctions, it allows the serpentine belt to detach. As a result, the power steering fails and all the other components overheat. While driving at various speeds, the contact cannot pull off the road. The vehicle may explode or catch fire. The failure was initially noticed while driving 35 mph in the rain. The vehicle was towed to her mechanic for repair. There were no warning indicators prior to the failure. The failure mileage was 120,000.

- Cerro Gordo, IL, USA

problem #23

Jul 082007

Town & Country

  • miles
Serpentine belt/pulley defective belt is guaranteed to slip off van) during wet weather conditions, resulting in a loss of power steering. Belt and pulley have both been replaced, but still could nnot drive in rain due to belt coming off. This problem will cause you loss of steering, possible engine overheating and leaves you and your passengers stranded on the road. I wouldn't attemp to drive in snow or sleet, especially with loss of power sterring.

- Millsboro, DE, USA

problem #22

Apr 112007

Town & Country 6-cyl

  • Automatic transmission
  • 148,000 miles
While driving in wet conditions the serpentine belt fell off, causing an inability to steer. Vehicle was towed, and belt was replaced again, the 4th time this year!. vehicle is a 1998 Chrysler Town & Country with a 3.8L engine.

- Swisher, IA, USA

problem #21

Oct 152006

Town & Country 6-cyl

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

Serpentine belt throws in even slightly wet weather, often at hazardous places and conditions. Belts and pulleys have been replaced repeatedly. Power steering and water pump, among other systems fail instantly. My wife drives the car and can no longer drive it in wet weather. Been fighting this problem for years.

- Tulsa, OK, USA

problem #20

Mar 202006

Town & Country 6-cyl

  • miles
1998 Chrysler Town and country transmission failed while driving on the highway. There was no warning prior to the failure. The vehicle was towed to the service dealer who indicated that the vehicle needed a new transmission. The consumer contacted the manufacturer for financial assistance but since the vehicle was out of warranty they refused any assistance. The belt and tensioner were replaced because they were noisy. The handbrake did not hold. The dealer replaced the lever and cable assembly. The front struts were replaced. The sway bar link was replaced because it was noisy. The rear hatch lock was inoperative.

- Mount Horeb, WI, USA

problem #19

Dec 172002

Town & Country 6-cyl

  • Automatic transmission
  • 30,696 miles
The contact complained about a serpentine belt problem. She replaced the belt three times. This has been an ongoing problem for the past three years. The first problem emerged when the belt broke while driving. The power steering was lost when the breakage occurred. The next two times the belt itself did not break, it came off the pulley. The vehicle has been taken back to the dealer for repairs all three times.

- Philadelphia, PA, USA

problem #18

Jun 062005

Town & Country

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The consumer stated when it rained, the drive belt fell off the vehicle. Took vehicle to a dealership, who fixed the problem, but they could not tell her why this occurred. The drive belt was replaced approximately a month ago. The tensioner was changed, and this did not help the belt. The vehicle is in the shop at this time, and the consumer doesn't have any information with the VIN on it.

- Valhalla, NY, USA

problem #17

Feb 092005

Town & Country

  • Automatic transmission
  • 190,000 miles
While driving in rain or snow or over any type of puddle the serpentine belt slipped off. Dealer stated there was nothing they could do.

- Waterville, OH, USA

problem #16

Jan 052005

Town & Country

  • Automatic transmission
  • 50,000 miles
Vehicle experienced a problem with the driving belt. Owner was driving and came to a stop sign, applied the brakes, and the vehicle shut down. Driving belt broke, causing complete loss of control of the vehicle. Owner contacted the dealer and the manufacturer, and received no assistance from either.

- Philadelphia, PA, USA

problem #15

Oct 012004

Town & Country 6-cyl

  • Automatic transmission
  • 105,000 miles
My Chrysler Town and country had a belt alignment problem. If the belt gets wet, it slips off the pulleys or breaks/shreads. I had to have it repaired by placing a spacer plate between a pully and the motor and a new belt tensioner. When the problem occurs, the van is very hard to stear due to loss of power steering. I researched the www, and this has been a problem for many people.

- Huntsville, AL, USA

problem #14

Nov 012004

Town & Country 6-cyl

  • Automatic transmission
  • 73,398 miles

A D V E R T I S E M E N T S

Serpentine belt pops off every time it rains.

- Lake Grove N.Y., NY, USA

problem #13

Nov 012004

Town & Country

  • Automatic transmission
  • 80,000 miles
In June 2004 while driving in a rainstorm on the highway serpentine belt on my 1998 Chrysler Town and country broke. It was replaced. In July of 2004, while driving on a wet street, the serpentine belt came off. It was put back on. On Oct 8,2004, while driving in the rain, the serpentine belt came off, it was put back on along with the tsb shield recommended in 1999 by chrylser to prevent the belt from coming off in the rain. On Nov 1, 2004 while driving in the rain, the belt came off. Chrysler put it back on and charged me $43. Chysler has known about this defect since 1999. No effort has been made to come up with a permanent solution. Allen samuels dealership in webster, tx sees 3-4 minivans come in with this problem each time it rains.

- Friendswood, TX, USA

problem #12

May 112004

Town & Country

  • miles
While driving 35 mph vehicle stalled. Consumer tried to restart vehicle but was unable to do so. Consumer had the vehicle towed to the dealer for inspection, and mechanic replaced the serpentine belt, and placed a shield around it to prevent it from falling off.

- Lake Worth, FL, USA

problem #11

Apr 032004

Town & Country 6-cyl

  • Automatic transmission
  • 130,000 miles
Three times in one year and twice in one week the serpentine belt came off. Seems to be worse in wet weather. The last time it happened my daughter was driving with her 4 children in the car at 65 mph on the interstate in rush-hour traffic. When the belt comes off you lose, among other items, the power steering. This is a dangerous situation. My dealer found the service bulletin addressing the problem (only after I told him the tsb number) but would not show it to me. A call to Chrysler customer service only got me an offer to sell me the service bulletin. I have since found out the service bulletin calls for replacement an incorrectly designed idler pulley bracket. I believe this is a critical safety issue, made worse by the manufacturers unwillingness to share its knowledge of the problem with the customer.

- Albuquerque, NM, USA

problem #10

Nov 132003

(reported on)

Town & Country

  • Automatic transmission
  • 38,000 miles
When driving through standing water serpentine belt fell off, causing vehicle to lose power steering and overheat.

- Glendale, AZ, USA

problem #9

Oct 242001

Town & Country 6-cyl

  • Automatic transmission
  • 44,238 miles
While driving, the serpentine belt had come off the pulleys, the power steering, air condition (compressor), defroster and alternator had gone out. It was difficult to steer and the windows fogged. The dealer replaced the tensioner and serpentine drive belt. (the serpentine belt had come off during a rain storm and the tensioner was worn out)

- Saint Louis, MO, USA

problem #8

Feb 242003

(reported on)

Town & Country

  • Automatic transmission
  • miles
The serpentine belt was replaced 4 times, which continued to fall off, when the vehicle was wet.

- Middlesex, NJ, USA

problem #7

Jun 202002

Town & Country 6-cyl

  • Automatic transmission
  • miles
While driving the vehicle shut down without any warning. Consumer was unable to steer. Contacted dealer. Metal in serpentine belt tensioner was defective, causing the belt which was attached to slip off.

- Columbus, OH, USA

problem #6

Jun 182001

Town & Country 4WD

  • miles
I have had two incidents where the engine's serpentine belt has come off the pulleys. When this occurs, the vehicle loses all power options and becomes difficult to control. In addition the vehicle can be driven only a few miles without overheating. I belive that since the manufacturer is aware of this problem, they should reimburse owners who have been forced to correct this situation. They should also be proactive about correcting those vehicles that still represent a liability to their owners. This is ultimately a safety issue to prevent loss of vehicle control and becoming stranded along the highway.

- Worcester, MA, USA

problem #5

Mar 192001

(reported on)

Town & Country

  • miles
Serpentine belt would always come off when vehicle goes through puddles or when road is wet. Had taken vehicle to dealership, and mechanic replaced belt and pulley. This is was 7th time it has happened.

- Overland Park, KS, USA

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