This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on street and brakes went out. Did not hit anyone but had to drive to shop do to no brakes very slow. Brakes line rusted out and had to replace brake lines used emergency brake to stop and go. All parts of van is rusting frame that holds motor in rusted and can not trade in do to dealer said it is a safety factor and it can not be repaired do to rust.
On this day I was siting in my van with the ignition in the on position resetting my clocks in the vehicle I rested my hand on the shifter when it released from park into reverse gear without the engine running there are no brakes because of power braking you cant stop on a dime so I quickly engaged the parking brake to stop the vehicle from rolling down my drive. I immediately contacted Chrysler who claims they are not responsible for this issue since they did not install this saftey feature on any Chrysler Town and country van to date also I have an issue with when it rains the serpentine belt falls off the pulleys if water splashes up onto the belt itself causing loss of brakes and steering due to this defect Chrysler is aware of this issue but again refuses to recall the vehicles for a safer fix something needs to be done beofe they kill someone.
I have a 1999 Chrysler Town and country limited edition, it started having transmission problems, I got that replaced, the lights that turn on the wipers and air keep blinking and will not turn off, the vans' panel lights won't cut on and the van won't start. When it does start, it cuts off after about 3 seconds. After it does that, it won't start again for 24 hours. Sometimes I unlock the doors and the locks relock themselves before I can open the door. The alarm cuts itself on and sometimes locks me out the car to where I can't put the key in the door. When I am able to cut the alarm off and try to start it, it will start for 3 seconds then cut off constantly until it doesn't start again. I have had my vehicle towed a number of times, no dealership I have talked to seems to know how to fix the problem. Some dealers won't even take the van as a trade-in. This was an investment for my family to travel, now I'm to scared to let anyone ride in the van from fear of being stranded. Last night we were stranded and had to call a cab to pick us up for a $50 ride home. This is not acceptable for a consumer to go through these problems and Chrysler has no idea how to fix it without you having to pay thousands of dollars for a quick fix and then it happens again. Going through these problems makes want to never own another american made car, and they wonder why people are starting to buy foreign cars with higher prices but better longevity.
There are complaints all over the country about Chrysler transmissions. Its a down right shame to have to put a new transmission in a car with this low of miles.
Within a few months of buying this vehicle brand new a loud noise developed while steering at low speeds that was later ascribed to a loose belt. A few months later, while spouse was driving at approx 45-50 mph, the speedometer went dead and the transmission got stuck in 2nd or 3rd gear. The vehicle slowed down and would not go much faster than about 35 mph. This was latter determined to be due to some faulty sensor. Just a few months after that, with the vehicle barely 2 years old, the battery went dead for no apparent reason. New battery was needed. Now I have this humming noise in the rear brakes with barely 31K miles on the vehicle. What's next? this thing (so-called vehicle) has already cost us much lost time (taking it to the dealer) and the associated money in lost wages!
A D V E R T I S E M E N T S
- Kansas City, MO, USA