5.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
15,957 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1999 Chrysler Town & Country electrical problems

electrical problem

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1999 Chrysler Town & Country Owner Comments

problem #3

Mar 112004

Town & Country 6-cyl

  • Automatic transmission
  • 47,870 miles

A D V E R T I S E M E N T S

The instrument cluster will go dead as you are driving the vehicle.non of the instrumentation will work not the fuel, tach, spedo, odometer or anything.just as quickly as it turned itself off, it will turn itself back on and all of the instrumentation will work.other problem, once started it will immediately shut itself off.after a few attempts it will turn itself off and then it will not start or do anything.if you let the vehicle sit overnight, usually the next day, it will start again like nothing ever happened.it does this frequently, but completely sporadically.it has happened to me approximately 9-12 times since I purchased the vehicle in may of 2003.the previous owner had it in the shop, (I have the work orders) for the exact same problems at least 2-3 times while it was under warranty and each time they told him that the problem was solved.the car was sold to me and within the month the warranty expired.I took it to the same dealership and they couldn't diagnose the problem but still charged me for a diagnosis fee.they tell me it is an intermittent problem and that I have to be able to duplicate the problem.when I have it towed to them they can't diagnose it and want me to pay for the repair even when I have a history to show that the problem was never repaired to begin with.I have seen many statements and questions about these exact same problems others are having with their Chrysler minivans posted to various internet web sites. How can I get this resolved so that the car drives without endangering myself or my family.I have emailed Chrysler directly on numberous occasions.I bought the car with 48,000 miles and it currently has 54,000 miles.I can't sell it because I wouldn't want to pass these problems on to someone else.also, I can't trade it because the owner of the Chrysler dealership in my area, al berger of sarasota Chrysler has told me himself that he couldn't give me what it's worth because he knows it has these problems.

- Sarasota, FL, USA

problem #2

Sep 182000

Town & Country

  • miles
Intermittently vehicle will not start, or will stall or will lose power steering. Contacted dealer, they cannot find the cause.

- Beaver, PA, USA

problem #1

Jan 172001

(reported on)

Town & Country

  • miles
Car still will not start after several replacements of batteries. Then starter and alternator. Spoke to Mr. Owens of greenbrier about a extend warranty on my van respond I'll have to get back to you. By the way your van is ready for pick up. I left several voice messenger in response to my warranty that me and Mr. Owen spoke about, with no response. I still haven't pick up my van at this time. 16 January 2001 I make one more call to Mr. Owen and get his voice message again, I leave a message. He gets back to me on 17 January 2001 tell me that I have a extend warranty for 50,000 miles and my question to Mr. Owen does this include my 36,000 warranty, response is yes. Your van it ready for pick up. No it is not ready for pick up I receive a call fom Mr. Kramer this morning tell me to pick up my van and less than two hours later Mr. Kramer tells me that don't pick up the van because it will not start and we are working on it. Mr. Owen response is I'll get back to you. A hour later Mr. Owen call back to tell me that a expert /help desk person is working with greenbrier to resolve the problem. But I'm still without my van which I need to get back and forth to work in and other activities of my three children. Some "southern hospitality program" has failed me. I'm with out a van still. Seven tries to repair a van I think is enough. Chrysler still has not call me to accomdated my no vehicle. Greenbrier Chrysler service managers favorite line is me patient. Please help me with this situation.( dot number: )

- Va Beach, VA, USA

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