Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

9.6

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Chrysler Town & Country suspension problems

suspension problem

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2001 Chrysler Town & Country Owner Comments

problem #5

Feb 282006

Town & Country 6-cyl

  • Automatic transmission
  • 4,000 miles

A D V E R T I S E M E N T S

Vehicle has electrical problems including but not limited to power windows, wipers, stereo, headlights, and ac controls. Problems include headlights flickering on and off, wipers/stereo does not function when you first turn on the car and then comes on by itself anywhere from 30 seconds to 3 days later. No pattern can be determined which makes me to believe that the whole electrical system of this vehicle is defective. According to the dealership they cannot duplicate the problem, or if they cannot determine the cause of the problem, therefore it isn't their problem. I have spent countless trips to the dealerships and paid for them to look at it only to be told that they can't duplicate it. Then they offer me a solution for no less than $400 that is supposed to "fix" the problem when anyone with common sense knows that I would just spend that money and still have the problem because the replacement that they are proposing isn't the root of the problem.

- Florissant, MO, USA

problem #4

Sep 032001

Town & Country

  • miles
While driving, there was a scraping noise in the front right wheel, the grinding then became worse and the steering wheel was vibrating, and the ABS flashed a couple times and went out as the vehcile was going straight, consumer pulled into the driveway and smelled something hot and felt the front right and tire which was hot and the wheel could be shaken very readily, consumer pulled the front right wheel off and a flat washer and regulator nut fell from the front hub, the vehicle was towed and consumer was informed that the parts that were needed were not available and that the bearing dome was loose from the hub, which probably failed due to insufficent torque.

- Morris, IL, USA

problem #3

Sep 142001

Town & Country

  • miles
A squealing noise from the left and right wheels, and pulsation when applying the brakes was experienced. The front wheel bearings and rotors were replaced on 9-14-01. On 11-01-01, brought vehicle in for squealing noise in front wheels. Noise wasn't heard by tech. Told it could be ABS self check. Heard noise while driving home at 30-35mph. Nov. 2, 01, brought car back. I wasn't comfortable with diagnosis given on 11-01-01. Tech. Still didn't hear noise. Vehicle was put on lift and checked, but nothing was found. I kept a log, and recorded squealing noise heard on 11-23-01, 12-4-01, 12-05-01. Brought car back for squealing noise on 12-13-01. Tech. Heard noise, and replaced 2 rivets on splash shield. I still heard the noise while driving home. Also recorded hearing noise on 12-17-01 & 12-29-01. Brought car back on 1-3-02. Quality control mngr. Went for a test drive & heard the squeeling noise (approx. 30 mph), however, when the mech. Took it out, he couldn't hear it. They suggested that I bring the car back when it consistently makes the noise. On 3-11-02, car started to make a different and very loud squeeking noise while traveling at 10-20 mph. Noise continued if I maintained speed, but once I drove 30 mph or more, noise wasn't present. Brought car in for service 3-12-02. Veh. Made 1 short squeek noise for tech. When leaving the parking area. Once on the main road, noise could not be heard, however, the squealing noise that I have continuously complained about, could be heard quite clearly by me, but not by the tech. Another tech joined us for the road test, and he could not hear the noise either. Checked veh. On lift. I was told everything looked good and tight. They advised me that the squeeling noises I'm hearing are just "normal brake noises". w hen I left, I immediately heard loud squeeking noise & ret'nd. Car. Tech. Heard noise too, & replaced rear brake pads. 3-28-02, squeeking noise returned at 15mph, & again on 3-31-02.

- Merrimack, NH, USA

problem #2

Sep 032001

Town & Country

  • miles
While driving, there was a scraping noise in the front right wheel, the grinding then became worse and the steering wheel was vibrating, and the ABS flashed a couple times and went out as the vehcile was going straight, consumer pulled into the driveway and smelled something hot and felt the front right and tire which was hot and the wheel could be shaken very readily, consumer pulled the front right wheel off and a flat washer and regulator nut fell from the front hub, the vehicle was towed and consumer was informed that the parts that were needed were not available and that the bearing dome was loose from the hub, which probably failed due to insufficent torque.

- Morris, IL, USA

problem #1

Sep 032001

Town & Country

  • Automatic transmission
  • miles
Washer and nut came off the front wheel while consumer was going 15mph. ABS light came on as a warning, and vehicle made a grinding noise. Consumer got home, and found caliper was the only thing holding the wheel. Pin was not put in during manufacturing. Consumer states a flat washer and flat nut (not a lock nut) were used, also there is not a crown nut, nor a cotter pin installed. Dealer stated the bearing had come loose from the hub and failed, probably due to insufficient torque on the flat washer and nut.

- Morris, IL, USA

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