Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chrysler Town & Country accessories - exterior problems

accessories - exterior problem

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2002 Chrysler Town & Country Owner Comments

problem #2

Dec 242004

Town & Country 6-cyl

  • Automatic transmission
  • miles


2002 town and county lxi sometimes liftgate will not open with power button, remote control, nor manually. A dinging/bell noise occurs when it fails. Sometimes power sliding door will not close with power button nor remote control. Door begins process to close and before it latches, it kicks back open. I purchased this vehicle in 2004 from my parents who purchased it new from the dealer. They had the same problems from time of purchase, but the dealer could never get it to duplicate the problem. It seems to be reoccurring and happening more often.incident date and failures only reflect my experiences, not my parents.incident date is only for the first, because there have been many. I would like to take my vehicle in and have this failure/problem resolved, but wanted to find out about other complaints, since there has not been a recall. I did read about another investigation concerning a similar problem with the liftgate.

- Martinez, GA, USA

problem #1

Nov 012001

Town & Country

  • Automatic transmission
  • 8,000 miles
Tailgate will open while driving, automatic system will close tailgate, but intermittently will not latch it. No ajar warning light. The latch pre-engaged before the tailgate was closed preventing it from closing. Dealer re-programmed the tailgate and the problem appears to be corrected.

- Pace, FL, USA

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